Cisco warranty?
#2
Scooby Regular
Can anyone tell me how long a Cisco router is warranted for?
We have a Cisco 2610 and I've no idea where it was bought from our exactly how long ago. All I know is it was here when I started 2yrs ago
The Cisco website suggest it's 5yrs, but it also mentions a limited lifetime warranty. Also, is it honoured by Cisco or do you need to go through their channel partners?
Stefan
We have a Cisco 2610 and I've no idea where it was bought from our exactly how long ago. All I know is it was here when I started 2yrs ago
The Cisco website suggest it's 5yrs, but it also mentions a limited lifetime warranty. Also, is it honoured by Cisco or do you need to go through their channel partners?
Stefan
#5
I'm not sure about the 5 yr warranty 'cos Cisco usually only give 1 year and expect you to pay for an extension. If you do have a 5 year warranty the best thing is to speak to the original supplier and they should sort out an RMA number for you. If not drop me a line and i will have a word with our Cisco rep to find out the best course of action.
Jon
Jon
#6
Scooby Regular
Like I say, I've no idea how it got here or how long ago. It was here when I started and no-one I've asked has a clue.
I suppose the only thing I can do is ask our Accountant for an invoice. Don't fancy the response I'll get since the original invoice is probably with our company accountants.
Stefan
I suppose the only thing I can do is ask our Accountant for an invoice. Don't fancy the response I'll get since the original invoice is probably with our company accountants.
Stefan
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