Modem Wont Stay Connected
#1
Scooby Regular
Thread Starter
Join Date: Jun 2001
Location: Sheffield / North Wales
Posts: 1,165
Likes: 0
Received 0 Likes
on
0 Posts
I know it's a fairly common problem, but I can't figure this out.
Running an old Compaq laptop with Win 98SE, with an even older 28.8kbps non-descript external modem. Can't find the original drivers for the modem so am just using generic Windows drivers which have managed fine on other machines.
Problem is that it disconnects after about 10 minutes use, then on a second go it disconnects within a minute or two. When I say disconnects - it doesn't actually drop the connection, just stops sending or receiving any data. A Windows reboot gives me a fresh 10 minutes' worth.
I have a feeling that running more than one window of IE (5.5) agrivates the problem and make it lose the connection sooner. Opera (4.1 - waiting on a disk of 7 from a mate) lasts longer but doesn't solve the problem.
Any ideas folks?
Cheers,
Ben
Running an old Compaq laptop with Win 98SE, with an even older 28.8kbps non-descript external modem. Can't find the original drivers for the modem so am just using generic Windows drivers which have managed fine on other machines.
Problem is that it disconnects after about 10 minutes use, then on a second go it disconnects within a minute or two. When I say disconnects - it doesn't actually drop the connection, just stops sending or receiving any data. A Windows reboot gives me a fresh 10 minutes' worth.
I have a feeling that running more than one window of IE (5.5) agrivates the problem and make it lose the connection sooner. Opera (4.1 - waiting on a disk of 7 from a mate) lasts longer but doesn't solve the problem.
Any ideas folks?
Cheers,
Ben
#2
are there no markings on the modem? My first stop would be to try to lock down the correct driver.
Next I'd phone bt (or your provider) and get them to run a check over the line. Dont say "coz my modem keeps disconnecting" otherwise they'll just try to flog u dsl or isdn. Say it "Crackles when I'm on the phone" they'll just run some standard tests on the line to find a fault. They can generally do this while your on the phone.
other than that reinstall 98 sorry can't help any further.
Next I'd phone bt (or your provider) and get them to run a check over the line. Dont say "coz my modem keeps disconnecting" otherwise they'll just try to flog u dsl or isdn. Say it "Crackles when I'm on the phone" they'll just run some standard tests on the line to find a fault. They can generally do this while your on the phone.
other than that reinstall 98 sorry can't help any further.
#4
Scooby Regular
Thread Starter
Join Date: Jun 2001
Location: Sheffield / North Wales
Posts: 1,165
Likes: 0
Received 0 Likes
on
0 Posts
Thanks Dizzy.
I'll have another look at the modem but as I recall there's nothing that'd help me find a driver. I'm sure I'll come across the driver disk one day! Can't do the BT thing as the line I'm using is a communal line in my uni hall of residence. Thanks for your help
Robby, is the modem you have for sale serial? Don't have USB on this laptop. What make is it? How much you after? £10 inc P&P do for it?
Cheers folks.
I'll have another look at the modem but as I recall there's nothing that'd help me find a driver. I'm sure I'll come across the driver disk one day! Can't do the BT thing as the line I'm using is a communal line in my uni hall of residence. Thanks for your help
Robby, is the modem you have for sale serial? Don't have USB on this laptop. What make is it? How much you after? £10 inc P&P do for it?
Cheers folks.
#5
Scooby Regular
Join Date: Apr 2002
Location: The poliotical wing of Chip Sengravy.
Posts: 6,129
Likes: 0
Received 0 Likes
on
0 Posts
look on the modem for the Fcc ID No, there should be a logo on the modem like this :
then search for the modem manufacturer here:
http://members.cnx.net/reboot/modems/#fcc
and the driver here:
http://www.modem-drivers.com/
then search for the modem manufacturer here:
http://members.cnx.net/reboot/modems/#fcc
and the driver here:
http://www.modem-drivers.com/
#7
Scooby Regular
Thread Starter
Join Date: Jun 2001
Location: Sheffield / North Wales
Posts: 1,165
Likes: 0
Received 0 Likes
on
0 Posts
Many thanks for the reply mj. My modem doesn't have that on it though. All I have is a sticker on the front saying V34 28800bps, and a sticker on the underneath that says "605780 REN=1 Serial No: A106578". That doesn't seem to be in the right format to use on that site, any ideas?
Robby, would you meet half way (with a poor student ) at £12.50? If so and I can't get my modem working adequately, we'll have a deal.
Cheers,
Ben
[Edited by scoobyster - 2/18/2003 4:55:56 PM]
[Edited by scoobyster - 2/18/2003 4:56:57 PM]
Robby, would you meet half way (with a poor student ) at £12.50? If so and I can't get my modem working adequately, we'll have a deal.
Cheers,
Ben
[Edited by scoobyster - 2/18/2003 4:55:56 PM]
[Edited by scoobyster - 2/18/2003 4:56:57 PM]
Trending Topics
Thread
Thread Starter
Forum
Replies
Last Post
Mattybr5@MB Developments
Full Cars Breaking For Spares
12
18 November 2015 07:03 AM