Help please
14 October 2002, 03:26 PM
#1
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I am reasonably computer literate and can solve most problems, however I know jack about networks.
I need to format and reinstall the computer at work as the IT dept won't do it!! Its running win 95 and crashes literally every 5 minutes. Its used by about 15-20 people so there is stuff stored all over the hard disk. My problem is setting up the network after the reinstall. What do I need to back up and what settings do I need to remember? Can I access all the info from this pc or do I need network settings from IT. (Our IT dept says it is up to us to maintain the pc and even denies that it exists on their network, strange that we can get internet access through their network then
).
We are planning on upgrading to win XP.
I need to format and reinstall the computer at work as the IT dept won't do it!! Its running win 95 and crashes literally every 5 minutes. Its used by about 15-20 people so there is stuff stored all over the hard disk. My problem is setting up the network after the reinstall. What do I need to back up and what settings do I need to remember? Can I access all the info from this pc or do I need network settings from IT. (Our IT dept says it is up to us to maintain the pc and even denies that it exists on their network, strange that we can get internet access through their network then
).We are planning on upgrading to win XP.
14 October 2002, 03:42 PM
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If it's 'constanly' crashing, maybe it's a hardware error!
Normally caused by faulty memory, processors, cooling fans or dodgy motherboards!
It's normally worth trying to find the fault before formatting the drive and finding there is still a problem even though you have a newer operating system!
Normally caused by faulty memory, processors, cooling fans or dodgy motherboards!
It's normally worth trying to find the fault before formatting the drive and finding there is still a problem even though you have a newer operating system!
14 October 2002, 03:45 PM
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Don't have a W95 PC in front of me, but normally only need to take the details from the 'Network Settings'. Stuff like IP Address etc. Are you going to install XP home or Professional? Do you have an NT domain there?
As a side issue :
The bane of every IT manager!! 
As a side issue
:
reasonably computer literate
14 October 2002, 04:41 PM
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make sure you get the driver for your network card! goto control panel/network and write down all info, for example, is it client for microsoft or netware, or domain name, computer name, etc. what protocol is it using (TCP/IP, NetBEUI, IPX) and has it got fixed IP or use DHCP?