If it's important, I can solve this for you, if you put it onto an ftp server & give me details etc

shunty

[Edited by shunty - 10/3/2002 1:19:38 PM]

 

The race is on chaps, I've raised the below with our Tech support bt don't hold out much hope - anyone here encountered this problem and hold the answer ? (it's Outlook 2000)

I've created a personal folder that I'd like to archive to CD which can then be accessed by anyone from the CD (after copying to desktop)
I've saved the PST to my c: directory and outlook can access ok from here. I've copied it to CD, then copied it back to my desktop, removed the 'read only' tick but outlook will not access the PST file - message is along the lines - properties for this information service must be defined - access denied. I've been through the Desktop Education in Dyce and they have the same problem. Is there anyone with a detailed knowledge of archiving PST files to CD ?

Thanks

Kevin.

 

Are you sure that you have access to the area where you're storing the pst file on your hard drive??? ir Are you running NTFS?
I've done similar things in the past with pst files and not had a problem.I assume that you've added a pst folder service to Outlook which points to the correct file path?

Nick

 

you cannot put pst files on CD, Outlook insists on having write access.

Been there, tried that

Greg

 

Nick,

How do I know if I'm running NTFS ?
I'm pretty sure the access rights aren't an issue but I'll check, I'll move the PST from my C: directory to the desktop and try again and yes I am adding the PST through Outlook using the correct file path.

Thanks

 

Greg,you're partially right.You can't access pst files directly from cd as you say,Outlook DOES need write access but you can copy them to a hard disk from cd and remove the read only attribute (As Kevin has done here!!) and that'll work fine........

Kevin,if you fire up Windows explorer and then right click on the drive letter that you're writing to (In this case C drive!) and choose PROPERTIES it should say in there whether it's FAT32 or NTFS.If it is NTFS make sure that you have "Modify" permissions on the directory where you're saving the pst file to!!

Lemme know

Nick

 

what you need to do, is remove the personel folder, then re-add it and point to the file you copied back from cd.

 

Okay, an update.

It is NTSF and I do have full permissions on the C: drive - in case it's a desktop issue, I've copied the PST that I saved to the desktop into the root on C: so it now sits alongside the original PST created in outlook. The original that hasn't been on the CD opens ok, the one that's been on the CD gives me the error message - 'properties for this information service must be defined prior to use', then 'the file blah.pst is not a personal folders file' ?? Only thing I've yet to try is copying the CD PST back to the root on C: rather than the desktop but I doubt if that'll make any difference.

Thanks

 

As Christian says,remove the pst folder service from Outlook and then add it back in to point to the file from the CD.I think I mentioned similar on an earlier post of mine
That should cure the problem!!

Nick

 

This also depends on how you have created the pst, if you used the default (compressible encryption) then you will not be able to share the pst, you need to select no encryption, you can then burn this to cd and many other people can share the delights of your mail ;-)