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Moving to NTL broadband

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Old 01 July 2002, 11:31 AM
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Dirty_Den
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Question

I've had enough of dialup and I'm taking advantage of NTLs free install at the moment, going for the 128kbps service

Someone is going to ring me back in the next couple of days to arrange an install date. Anyone had bb installed recently by NTL? Did it go smoothly or am I letting myself in for problems?

Getting off dialup is going to be great, although I'll probably keep the dialup account, just in case!

Den
Old 01 July 2002, 11:43 AM
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Scooby Snax
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it went ok for me no problems at all. Had 512k for about a year and its gone off twice but not for long. Thing it does not like me doing is plugging the modem into different machines needs a few hours to reset itself of something. NTL did not really know but if you dont do this no problems lol
Old 01 July 2002, 12:24 PM
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druddle
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Ive had a cable modem for 2 1/2 yrs now and have 1 outage for 2 days, but that was cos my ethernet card died !!

It has been superb, speed is great (512k down, 128k up).

Only think i will say, make sure when the engineer fits it he tests it and it works. Do not let the bu66er leave if it is not working correctly, as it will be a _real_ pain in the **** to get them back as ntl customer service is (IMHO) pants.

Dave
Old 01 July 2002, 12:26 PM
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Dirty_Den
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Cool

Good advice there Dave, thanks. I'll lock the doors until I see it working!

Den
Old 01 July 2002, 01:57 PM
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SPJ
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I had it installed a few weeks ago, and had a few problems getting the registration completed.It now works, but I've got a problem with e-mail, which I think has come about because of the registration problem.

It hasn't been the easiest of transition from dial-up, and to be honest, I can't see much difference in speed from a 56K modem(now on 128K BB).

Steve
Old 01 July 2002, 02:51 PM
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super_si
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im getting rid sick of the crap service

Si
Old 01 July 2002, 03:32 PM
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Figment
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Dirty Den - I would seriously consider going for the 512Kb instead of the 128kb. The difference in phenomenol.

Scooby Snax. The reason for that (as you probably know) is the Cable Modem remembers the MAC address of the LAN card it is attached to (assuming you are using the LAN option, but I believe it is much the same with the USB too). Unplugging for a few hours makes the CM forget the MAC, so it will pick up the one belonging to the nxt machine attached.

One way around this (for the LAN version at least) is to get a Cable Broadband Router (Netgear RP114 works great - around £70) and connect this between the cable modem and the PCs. The advantage here is you can have more than one PC sharing the net connection and unlike ICS you do not need to have to have one machine switched on for the others to get access to the net.

Old 01 July 2002, 04:19 PM
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Scooby Snax
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Cheers Figment! You should work for NTL they could not work it out and 2 hours later they said to do a format and put windows back on LMAO. I will get a router oneday when ive a spare 70 quid, does the one you mention have firewall software built in?
Old 01 July 2002, 07:20 PM
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SWRTWannabe
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Talking

I had NTL Broadband and Cable TV installed in February - engineers were really good, although there was one tense moment when they tried it out and found nothing was working - after a little bit of worrying and head scratching, we all sheepishly looked at the wall box, and, about six inches away, the cable that was supposed to be plugged into it!!
Old 01 July 2002, 07:35 PM
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super_si
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We've got 3 boxes n 2 phone lines weve had a little trouble from them.

I got 512k i was told 1mb is real 1mb per sec not divided by 8

Si
Old 01 July 2002, 08:06 PM
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Dirty_Den
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Cool

Thanks for all the comments chaps, just have to wait for the call from their installation department.
Old 04 July 2002, 01:37 PM
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Dirty_Den
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Still no call. How busy is their installation department, or as I suspect, they have fired most of the staff...

Den
Old 04 July 2002, 01:51 PM
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ChrisS/P1
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Si,

Don't beleive that for a second. That would mean you are going from 512K to 8000K, instead of 1000K.
I think you'll find it a 1 megabit line, not a 1 megabyte line.
If it really is 1 megabyte, and it's under £80 a month, I'll have to think about it.
Old 04 July 2002, 03:15 PM
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super_si
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arrgh bit!
Old 04 July 2002, 03:21 PM
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Old 04 July 2002, 03:22 PM
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super_si
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