It upgraded itself to Windows 10 by the sneaky route, and is since virtually unusable.

For example, last night we opened systems to check if it's 64, or 32 bit and it took four minutes to open it.

Anything I can do, in easy terms, before I have to pay someone?
TIA

 

Ram ? Hdd type ? can you add more ram ? can you change to a SSD ?

 

Hello Tosh, got a Toshiba ?.



Maybe send it back to Windows 7

 

My hp is the same after windows 10 starts up then goes to nlack screen for about 2-3mins

 

What are the specs of machinery.

This would presumably give an indication whether it's even possible/ good idea


Is it still free to upgrade ??

 

Make sure you give it at least 24 hours, the one thing I like in Win 10 is the equivalent to MacOS Spotlight, where you search for things, game changer for me as I hated digging though various windows to get where I wanted. This involves a lot of indexing and that takes much more time on older machines.

 

Problem with significant OS upgrades it that it brings all your old applications and utilities with it, some of which is no longer compatible or runs in "compatibility mode". I had this with antivirus/malware software, old drivers and other software that runs as a service in the background.

I backed up all my files and data and wiped the computer and reinstalled a clean build of Windows 10. Then reinstalled Windows 10 compatible versions of my old software and drivers and now runs fine. As long as Windows 10 is activated on the laptop you should be able to reinstall Windows 10 and reactivate it again. You can download and create the media to reinstall from https://www.microsoft.com/en-gb/soft...load/windows10.

 

you can get a new ( old ) dell for 125 quid windows 10 installed 64 bit i5 , no mucking about

 

Windows 10 is bad in my experience, unless you've got decent hardware.
Wife's laptop upgraded to win10, ran really slowly, but was perfectly fine with 8.1.
I put it back it 8.1 and turned off windows update.

Neighbour purposely upgraded from 8.1 to 10, got a knock at the door one day asking if I'd take a look as it was taking ages to do stuff.
Put it back to 8.1 also.

 

10 is much faster than previous iterations of Windows.

I would do a full reset now your on 10 - so its like a fresh install.

 

Thanks for replies so far.

It's a Toshiba Satellite Pro, C850-10U, specs as: http://www.toshiba.co.uk/discontinue...-pro-c850-10u/.

It did the upgrade around four months ago, she now uses another one from work, using that one only because there's stuff on it she needs for her work.

Booting up is 20 minutes, recovering emails is ten....awful I always thought that was caused by too many programmes starting up, but it doesn't seem to have that many.

She has IT support at work, and says that when she is finished with the current project, she'll take it in and get it "seen to" LOL.

 

Win10 works much better as a clean install, as has been mentioned. You'll find that there will be drivers that are out of date or even not compatible. Download Driver Booster or similar to get new drivers. Have a Google for Win10 speed up options, lots of stuff that you can turn off if the PC is struggling. Definitely consider fitting an SSD - night and day difference. See if you can increase the RAM.

Win10 works very well when setup on a decent machine but can be a pain at first, especially if not a clean install.

 

think I read youll need 4mb ram for 64 bit ( which it seems to have )



https://www.mrmemory.co.uk/memory-ra...e-pro/c850-10u

 

looks like could be 8 YEARS old ! about time you bought her something newer cheapskate

early xmas present

 

A MacBook would probably be suitable.

20 percent dearer now of course ....

 

LOL, It's one of her work computers. She does have a newer one, an HP running 8.1, no problems with it.

Once she finishes this bit of work that needs access to stuff on the old one, she'll take it to work and get it "seen to" in her words.

 

If it is a company laptop there could be all sorts of stuff running on it, but acknowldege it should never be that slow. Its the company's asset and their problem, you could cause your mrs a whole lot of grief by tinkering with it. If she is self employed and its a company asset in that sense, then back it up, and downgrade to 8.1 or go for a clean install. As said already, an SSD would do no harm to boost performance and responsiveness a bit.

 

I've stuck to 8.1 windows 10 is to intrusive. It was fast when I bought it then I upgraded the hard drive to solid state, now super fast.