Wife's Toshiba running very slow.
#1
Wife's Toshiba running very slow.
It upgraded itself to Windows 10 by the sneaky route, and is since virtually unusable.
For example, last night we opened systems to check if it's 64, or 32 bit and it took four minutes to open it.
Anything I can do, in easy terms, before I have to pay someone?
TIA
For example, last night we opened systems to check if it's 64, or 32 bit and it took four minutes to open it.
Anything I can do, in easy terms, before I have to pay someone?
TIA
#6
Scooby Senior
Make sure you give it at least 24 hours, the one thing I like in Win 10 is the equivalent to MacOS Spotlight, where you search for things, game changer for me as I hated digging though various windows to get where I wanted. This involves a lot of indexing and that takes much more time on older machines.
#7
Problem with significant OS upgrades it that it brings all your old applications and utilities with it, some of which is no longer compatible or runs in "compatibility mode". I had this with antivirus/malware software, old drivers and other software that runs as a service in the background.
I backed up all my files and data and wiped the computer and reinstalled a clean build of Windows 10. Then reinstalled Windows 10 compatible versions of my old software and drivers and now runs fine. As long as Windows 10 is activated on the laptop you should be able to reinstall Windows 10 and reactivate it again. You can download and create the media to reinstall from https://www.microsoft.com/en-gb/soft...load/windows10.
I backed up all my files and data and wiped the computer and reinstalled a clean build of Windows 10. Then reinstalled Windows 10 compatible versions of my old software and drivers and now runs fine. As long as Windows 10 is activated on the laptop you should be able to reinstall Windows 10 and reactivate it again. You can download and create the media to reinstall from https://www.microsoft.com/en-gb/soft...load/windows10.
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#9
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Wife's laptop upgraded to win10, ran really slowly, but was perfectly fine with 8.1.
I put it back it 8.1 and turned off windows update.
Neighbour purposely upgraded from 8.1 to 10, got a knock at the door one day asking if I'd take a look as it was taking ages to do stuff.
Put it back to 8.1 also.
#11
Thanks for replies so far.
It's a Toshiba Satellite Pro, C850-10U, specs as: http://www.toshiba.co.uk/discontinue...-pro-c850-10u/.
It did the upgrade around four months ago, she now uses another one from work, using that one only because there's stuff on it she needs for her work.
Booting up is 20 minutes, recovering emails is ten....awful I always thought that was caused by too many programmes starting up, but it doesn't seem to have that many.
She has IT support at work, and says that when she is finished with the current project, she'll take it in and get it "seen to" LOL.
It's a Toshiba Satellite Pro, C850-10U, specs as: http://www.toshiba.co.uk/discontinue...-pro-c850-10u/.
It did the upgrade around four months ago, she now uses another one from work, using that one only because there's stuff on it she needs for her work.
Booting up is 20 minutes, recovering emails is ten....awful I always thought that was caused by too many programmes starting up, but it doesn't seem to have that many.
She has IT support at work, and says that when she is finished with the current project, she'll take it in and get it "seen to" LOL.
#12
Scooby Regular
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Win10 works much better as a clean install, as has been mentioned. You'll find that there will be drivers that are out of date or even not compatible. Download Driver Booster or similar to get new drivers. Have a Google for Win10 speed up options, lots of stuff that you can turn off if the PC is struggling. Definitely consider fitting an SSD - night and day difference. See if you can increase the RAM.
Win10 works very well when setup on a decent machine but can be a pain at first, especially if not a clean install.
Win10 works very well when setup on a decent machine but can be a pain at first, especially if not a clean install.
#13
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think I read youll need 4mb ram for 64 bit ( which it seems to have )
https://www.mrmemory.co.uk/memory-ra...e-pro/c850-10u
https://www.mrmemory.co.uk/memory-ra...e-pro/c850-10u
Last edited by dpb; 04 November 2016 at 12:20 PM.
#17
Scooby Regular
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If it is a company laptop there could be all sorts of stuff running on it, but acknowldege it should never be that slow. Its the company's asset and their problem, you could cause your mrs a whole lot of grief by tinkering with it. If she is self employed and its a company asset in that sense, then back it up, and downgrade to 8.1 or go for a clean install. As said already, an SSD would do no harm to boost performance and responsiveness a bit.
Last edited by tarmac terror; 05 November 2016 at 11:49 AM.