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Account upgrade not taking place

 
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Old 17 July 2008, 03:47 PM
  #1  
DannyBoy007
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Default Account upgrade not taking place

I upgraded my account to the Full membership (Blue) on 19/06/08, I realised I should of picked the other option (Orange member) and then upgraded the account again.

Both payments for £5 each went through on paypal One was at 17.46 the other at 17.55

My account hasn't been upgraded, I assume it's because They were so close to each other.

Can you please sort this out for me I sent a PM to webmaster on the 21st of june but nothing has happened

Kind Regards
Dan
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Old 20 July 2008, 06:04 PM
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NO answer here or through PM's to Webmaster, I'll just reclaim the payment through paypal as no one wants to/or can be arsed to sort this out
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Old 21 July 2008, 07:46 PM
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mickywrx
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Have you checked in your user CP, without looking I'm sure you have options as to what you are displayed as.

Just checked, it's only whats displayed under your username.

Last edited by mickywrx; 21 July 2008 at 07:48 PM.
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Old 21 July 2008, 07:56 PM
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ex-webby
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Guys

Apologies. This has happened to a few people now, so something is clearly wrong.

I'm checking into it all right now, and in communication with Internet Brands.
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Old 21 July 2008, 07:57 PM
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PS.

DannyBoy

I don't see a PM from you.
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Old 21 July 2008, 08:05 PM
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Sorry...
PPS. I've just noticed that your problem is probably different to other peoples.

You upgraded to "blue", twice. This does not top you up to orange, but simply gives you 20 years as blue, instead of 10.

Please confirm you've reclaimed your second £5, in which case, you're all set.

If you would like to upgrade to orange, please PM me in a couple of days once I've sorted the big problem of people's payment's not going through correctly and we'll try to work out the best way to sort that out.
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Old 21 July 2008, 09:42 PM
  #7  
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Many thanks, the upgrade to orange is what I wanted.

I haven't reclaimed the £5 yet.

I've already replied on the other thread regarding missing paypal payment, so just ignore my post on there and if you can upgrade me to orange when you have a moment that will be great
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