metasat
03 October 2012, 01:30 PM
#32
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I have it on my my07 but never use the IMM.ON function because of the metasat reliability issues.
03 October 2012, 01:52 PM
#33
Scooby Regular
Had another text from it this morning from the O7 number still telling me it is 50 miles away. Maybe someone took my tracker out! It does correspond to close to where it was last serviced.
I'll try the web payment again now.
I'll try the web payment again now.
03 October 2012, 02:01 PM
#34
Scooby Regular
Looks like their system is screwed. Just texted the UK number and it tells me the car hasn't moved from its position 50 miles away but is doing 621mph.
But the ignition is now ON and battery voltage confirms engine is running. The wife is currently in it on the motorway so the GPS is screwed.
Its going on the list for service in a couple of weeks!
But the ignition is now ON and battery voltage confirms engine is running. The wife is currently in it on the motorway so the GPS is screwed.
Its going on the list for service in a couple of weeks!
03 October 2012, 03:21 PM
#35
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Looks like their system is screwed. Just texted the UK number and it tells me the car hasn't moved from its position 50 miles away but is doing 621mph.
But the ignition is now ON and battery voltage confirms engine is running. The wife is currently in it on the motorway so the GPS is screwed.
Its going on the list for service in a couple of weeks!
But the ignition is now ON and battery voltage confirms engine is running. The wife is currently in it on the motorway so the GPS is screwed.
Its going on the list for service in a couple of weeks!
03 October 2012, 06:16 PM
#37
Scooby Senior
I spoke to them yesterday after it took 12 hours for a SAT.STATUS response, was told I should only use the +39 number & not the UK number... told delays were either due to visibility of the car, the mobile network and usual SMS delays or any combination of those factors... not convinced, but as my car's back at the dealers I suppose it could have been out of sight in the workshop.
interesting.
I've just texted the 07 number... not had response yet.
the email I sent Tom was 'read' this morning.. but I've had no reply yet.
03 October 2012, 06:26 PM
#39
Scooby Senior
just got reply.. two text messages from the 07 number. 
tells me the car is out side my front door
tells me the car is out side my front door
03 October 2012, 09:20 PM
#40
Scooby Regular
Mine is still telling me the car is 50 miles away. I have now managed to pay my subs. Interestingly it's not taken any credit off yet for last 4 texts. I am going to take it in to dealer to trouble shoot GPS.
04 October 2012, 10:19 PM
#44
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Tried mine three times on Italy number no reply
Tried mine three times on in 3 diiferent locations IUK number got this reply in a minute.
Your command has been received and is being processed
got this reply in about 5-10 minutes later
The unit has not responded within the expected timescale.
Tony
Tried mine three times on in 3 diiferent locations IUK number got this reply in a minute.
Your command has been received and is being processed
got this reply in about 5-10 minutes later
The unit has not responded within the expected timescale.
Tony
07 October 2012, 08:41 AM
#45
Scooby Regular
So far it looks like the 07 number hasn't cost me any credits. 
It also seems to be functioning properly again but still nothing from +39 number. I wonder if someone did a reboot at Metasat.
It also seems to be functioning properly again but still nothing from +39 number. I wonder if someone did a reboot at Metasat.
04 January 2013, 08:47 PM
#46
Scooby Senior
should you get a TEXT if the car battery gets too low?
I went to my car last Friday.. after not being in it since the Monday before Christmas (a total of 4 days) and car battery almost flat, wouldn't start. I never had a text to say it was getting low
I went to my car last Friday.. after not being in it since the Monday before Christmas (a total of 4 days) and car battery almost flat, wouldn't start. I never had a text to say it was getting low
04 January 2013, 10:26 PM
#48
Scooby Senior
no text
26 March 2013, 10:00 AM
#50
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Still rubbish hope it's there when I get back tomorrow
Text sent to both uk and Italian numbers and not even a response
@@@@@@@@@@@ load of @@@@@@@@ @@@@@ they ought to be @@@@@@ with a @@@@@@ the @@@@@@@ hard till the @@@@@ fall off
Tony
Text sent to both uk and Italian numbers and not even a response
@@@@@@@@@@@ load of @@@@@@@@ @@@@@ they ought to be @@@@@@ with a @@@@@@ the @@@@@@@ hard till the @@@@@ fall off
Tony
26 March 2013, 11:58 AM
#51
Scooby Regular
Thread Starter
phoned today and the reply was that they are not aware of any issues with sms replies from sat.status,sat.on etc so please ring and complain. They are aware of the payment problem which im sure will get greater priority than this long outstanding issue.
26 March 2013, 01:18 PM
#53
Scooby Senior
I've done a Sat.status and got two text's back within a few mins. Text sent to Italian number too.
26 March 2013, 01:25 PM
#54
support@octotelematics.co.uk
sat.status not working for me either - was working at the beginning of this month.
Plus the car text me on Saturday morning after the wind set the alarm off.
Last edited by urban; 26 March 2013 at 01:29 PM.
26 March 2013, 03:02 PM
#56
Scooby Regular
MetaSat UK number just replied within 2 minutes of sending status report text.............13:56/13:58
26 March 2013, 05:12 PM
#57
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Yes used both UK and Italian number
Emailed back from Tom
Saying they've had no response from mine in a long time
Well I've had no security for how long. They insinuated unit fault. Did they not bother to tell me. Do they run the same system on veyrons???? If they do I'm having me a couple.
Tony
Emailed back from Tom
Saying they've had no response from mine in a long time
Well I've had no security for how long. They insinuated unit fault. Did they not bother to tell me. Do they run the same system on veyrons???? If they do I'm having me a couple.
Tony
26 March 2013, 05:38 PM
#58
Yes used both UK and Italian number
Emailed back from Tom
Saying they've had no response from mine in a long time
Well I've had no security for how long. They insinuated unit fault. Did they not bother to tell me. Do they run the same system on veyrons???? If they do I'm having me a couple.
Tony
Emailed back from Tom
Saying they've had no response from mine in a long time
Well I've had no security for how long. They insinuated unit fault. Did they not bother to tell me. Do they run the same system on veyrons???? If they do I'm having me a couple.
Tony
27 March 2013, 08:33 AM
#60
Scooby Regular