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Old Oct 3, 2012 | 12:42 PM
  #31  
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Originally Posted by Don Clark
Works for MY11 onward cars............
Wonder why they removed it on the MY08-10 cars
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Old Oct 3, 2012 | 01:30 PM
  #32  
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Originally Posted by urban
Wonder why they removed it on the MY08-10 cars
Probably because the system is so unreliable people were left with immobilised cars until the system was working again I have it on my my07 but never use the IMM.ON function because of the metasat reliability issues.
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Old Oct 3, 2012 | 01:52 PM
  #33  
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Had another text from it this morning from the O7 number still telling me it is 50 miles away. Maybe someone took my tracker out! It does correspond to close to where it was last serviced.

I'll try the web payment again now.
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Old Oct 3, 2012 | 02:01 PM
  #34  
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Looks like their system is screwed. Just texted the UK number and it tells me the car hasn't moved from its position 50 miles away but is doing 621mph.

But the ignition is now ON and battery voltage confirms engine is running. The wife is currently in it on the motorway so the GPS is screwed.

Its going on the list for service in a couple of weeks!
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Old Oct 3, 2012 | 03:21 PM
  #35  
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Originally Posted by terzoscooby
Looks like their system is screwed. Just texted the UK number and it tells me the car hasn't moved from its position 50 miles away but is doing 621mph.

But the ignition is now ON and battery voltage confirms engine is running. The wife is currently in it on the motorway so the GPS is screwed.

Its going on the list for service in a couple of weeks!
Try disconnecting your battery for a few secs to re-boot the tracker.
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Old Oct 3, 2012 | 04:11 PM
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Originally Posted by chopperman
Try disconnecting your battery for a few secs to re-boot the tracker.
they have battery back up`s so how will that work ?
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Old Oct 3, 2012 | 06:16 PM
  #37  
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Originally Posted by abre
I spoke to them yesterday after it took 12 hours for a SAT.STATUS response, was told I should only use the +39 number & not the UK number... told delays were either due to visibility of the car, the mobile network and usual SMS delays or any combination of those factors... not convinced, but as my car's back at the dealers I suppose it could have been out of sight in the workshop.

interesting.

I've just texted the 07 number... not had response yet.

the email I sent Tom was 'read' this morning.. but I've had no reply yet.
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Old Oct 3, 2012 | 06:21 PM
  #38  
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Originally Posted by JDM_Stig
they have battery back up`s so how will that work ?
What year is your car? because my my07 does not have battery back up !
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Old Oct 3, 2012 | 06:26 PM
  #39  
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just got reply.. two text messages from the 07 number.


tells me the car is out side my front door
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Old Oct 3, 2012 | 09:20 PM
  #40  
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Mine is still telling me the car is 50 miles away. I have now managed to pay my subs. Interestingly it's not taken any credit off yet for last 4 texts. I am going to take it in to dealer to trouble shoot GPS.
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Old Oct 3, 2012 | 09:59 PM
  #41  
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Is there any way of getting info off them....such as where my cars been for the last week or so?
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Old Oct 3, 2012 | 10:42 PM
  #42  
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I just got my status report through that i sent 3 days ago to the +39 number haha
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Old Oct 4, 2012 | 08:04 PM
  #43  
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Go 2 texts without prompt this morning telling me position is now where the car is. Their system is definitely screwed as can't have been the car.
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Old Oct 4, 2012 | 10:19 PM
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From: MY99UK-MY02STi-MY99Type R-MY06 T20-MY11 340R-MY05 TYPE25
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Tried mine three times on Italy number no reply


Tried mine three times on in 3 diiferent locations IUK number got this reply in a minute.

Your command has been received and is being processed

got this reply in about 5-10 minutes later

The unit has not responded within the expected timescale.

Tony
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Old Oct 7, 2012 | 08:41 AM
  #45  
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So far it looks like the 07 number hasn't cost me any credits.
It also seems to be functioning properly again but still nothing from +39 number. I wonder if someone did a reboot at Metasat.
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Old Jan 4, 2013 | 08:47 PM
  #46  
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should you get a TEXT if the car battery gets too low?

I went to my car last Friday.. after not being in it since the Monday before Christmas (a total of 4 days) and car battery almost flat, wouldn't start. I never had a text to say it was getting low
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Old Jan 4, 2013 | 08:52 PM
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Originally Posted by salsa-king
should you get a TEXT if the car battery gets too low?

I went to my car last Friday.. after not being in it since the Monday before Christmas (a total of 4 days) and car battery almost flat, wouldn't start. I never had a text to say it was getting low
Usually should text alert you to inform of battery voltage low
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Old Jan 4, 2013 | 10:26 PM
  #48  
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From: Nottm
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no text
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Old Jan 4, 2013 | 10:35 PM
  #49  
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From: MY99UK-MY02STi-MY99Type R-MY06 T20-MY11 340R-MY05 TYPE25
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What a pile of rubbish
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Old Mar 26, 2013 | 10:00 AM
  #50  
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From: MY99UK-MY02STi-MY99Type R-MY06 T20-MY11 340R-MY05 TYPE25
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Still rubbish hope it's there when I get back tomorrow

Text sent to both uk and Italian numbers and not even a response

@@@@@@@@@@@ load of @@@@@@@@ @@@@@ they ought to be @@@@@@ with a @@@@@@ the @@@@@@@ hard till the @@@@@ fall off

Tony
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Old Mar 26, 2013 | 11:58 AM
  #51  
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phoned today and the reply was that they are not aware of any issues with sms replies from sat.status,sat.on etc so please ring and complain. They are aware of the payment problem which im sure will get greater priority than this long outstanding issue.
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Old Mar 26, 2013 | 12:22 PM
  #52  
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From: MY99UK-MY02STi-MY99Type R-MY06 T20-MY11 340R-MY05 TYPE25
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Tom.Treacy@Octotelematics.co.uk
Sales@Octotelematics.co.uk
Info@Octotelematics.co.uk

Try all three
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Old Mar 26, 2013 | 01:18 PM
  #53  
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I've done a Sat.status and got two text's back within a few mins. Text sent to Italian number too.
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Old Mar 26, 2013 | 01:25 PM
  #54  
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Use this one
support@octotelematics.co.uk

sat.status not working for me either - was working at the beginning of this month.
Plus the car text me on Saturday morning after the wind set the alarm off.

Last edited by urban; Mar 26, 2013 at 01:29 PM.
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Old Mar 26, 2013 | 01:29 PM
  #55  
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Originally Posted by salsa-king
I've done a Sat.status and got two text's back within a few mins. Text sent to Italian number too.
Neither number is working for me,.
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Old Mar 26, 2013 | 03:02 PM
  #56  
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MetaSat UK number just replied within 2 minutes of sending status report text.............13:56/13:58
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Old Mar 26, 2013 | 05:12 PM
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From: MY99UK-MY02STi-MY99Type R-MY06 T20-MY11 340R-MY05 TYPE25
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Originally Posted by urban
Neither number is working for me,.
Yes used both UK and Italian number

Emailed back from Tom

Saying they've had no response from mine in a long time

Well I've had no security for how long. They insinuated unit fault. Did they not bother to tell me. Do they run the same system on veyrons???? If they do I'm having me a couple.

Tony
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Old Mar 26, 2013 | 05:38 PM
  #58  
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Originally Posted by T5NYW
Yes used both UK and Italian number

Emailed back from Tom

Saying they've had no response from mine in a long time

Well I've had no security for how long. They insinuated unit fault. Did they not bother to tell me. Do they run the same system on veyrons???? If they do I'm having me a couple.

Tony
And presumably they've ensured that you top up your credits
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Old Mar 27, 2013 | 04:32 AM
  #59  
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From: MY99UK-MY02STi-MY99Type R-MY06 T20-MY11 340R-MY05 TYPE25
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Originally Posted by urban
And presumably they've ensured that you top up your credits
No top up on the 2011 cars iirc. They are inclusive in 3 year jobby

Tony
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Old Mar 27, 2013 | 08:33 AM
  #60  
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Originally Posted by T5NYW
No top up on the 2011 cars iirc. They are inclusive in 3 year jobby

Tony

Not AFAIK on mine Tony, have "recharged" communications each year so far.
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