scooby clinic
26 January 2013, 10:24 AM
#62
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My only issue with SC is the time they take to do small jobs. I've been twice, both times arriving for opening time and leaving at ~1700... never asking for more than a couple hours' worth of work if that.
That said, my missus' argument is that when she goes to get her hair done - she likes to be pampered and kept there all day, so based on that she said my car is getting pampered at SC.
I'll settle for that :P
That said, my missus' argument is that when she goes to get her hair done - she likes to be pampered and kept there all day, so based on that she said my car is getting pampered at SC.
I'll settle for that :P
13 August 2013, 09:01 PM
#63
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13 August 2013, 09:53 PM
#65
Did you complain about it? Iv never been over charged by them, but often they are stupidly busy & quotes are off the top of their heads & not exact. Mistakes can happen but if you complain about it & they rectify it then that is fair enough.
14 August 2013, 10:29 AM
#67
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Ican’t get my head around this. If you cannot see the blindingly obvious whenhanding over your cash/card then the mistake will never get resolved.
Ifyou took your mother, Dorothy Mantooth, out for a sea food dinner and theycharged you for a bottle of wine you didn’t have, would you notice? Would yousay something? And would they put it right?
I’venever done any business with SC, so can’t comment on their quality of work andservice.
HoweverI have a little gem hiding upstairs, something called common sense.
Acompany that has run for as long, turned over as much business as they have andhave as much of a following as Scooby Clinic, is likely to be doing their jobright.
Assumedlypart of that is charging for their work accordingly.
Readyour bill, stand up and challenge any discrepancies.
If you can trust yourself when all men doubt you,
But make allowance for their doubting too
Yours is the Earth and everything that’s in it,
And - which is more-you'llbe a Man, my son
Ifyou took your mother, Dorothy Mantooth, out for a sea food dinner and theycharged you for a bottle of wine you didn’t have, would you notice? Would yousay something? And would they put it right?
I’venever done any business with SC, so can’t comment on their quality of work andservice.
HoweverI have a little gem hiding upstairs, something called common sense.
Acompany that has run for as long, turned over as much business as they have andhave as much of a following as Scooby Clinic, is likely to be doing their jobright.
Assumedlypart of that is charging for their work accordingly.
Readyour bill, stand up and challenge any discrepancies.
If you can trust yourself when all men doubt you,
But make allowance for their doubting too
Yours is the Earth and everything that’s in it,
And - which is more-you'llbe a Man, my son
14 August 2013, 10:39 AM
#68
Scooby Regular
I suspect its a case of more work than expected or more parts needed than expected, untill you strip the parts down you wont know exactly whats wrong.
prices are always plus vat, ads and all the guys up there ALWAYS without fail say plus vat, i've been going for ten years and they still say it. so £250 + vat is what, £300? so £42 is the difference.
So brings on the question of were other issues found? did any additional works have to be carried out? I do know someone brought there car up for mapping with the fuel at 1/4 so they had to send someone out to get fuel.
i suspect its not as simple as told x was y.
prices are always plus vat, ads and all the guys up there ALWAYS without fail say plus vat, i've been going for ten years and they still say it. so £250 + vat is what, £300? so £42 is the difference.
So brings on the question of were other issues found? did any additional works have to be carried out? I do know someone brought there car up for mapping with the fuel at 1/4 so they had to send someone out to get fuel.
i suspect its not as simple as told x was y.
14 August 2013, 10:45 AM
#69
Ican’t get my head around this. If you cannot see the blindingly obvious whenhanding over your cash/card then the mistake will never get resolved.
Ifyou took your mother, Dorothy Mantooth, out for a sea food dinner and theycharged you for a bottle of wine you didn’t have, would you notice? Would yousay something? And would they put it right?
I’venever done any business with SC, so can’t comment on their quality of work andservice.
HoweverI have a little gem hiding upstairs, something called common sense.
Acompany that has run for as long, turned over as much business as they have andhave as much of a following as Scooby Clinic, is likely to be doing their jobright.
Assumedlypart of that is charging for their work accordingly.
Readyour bill, stand up and challenge any discrepancies.
If you can trust yourself when all men doubt you,
But make allowance for their doubting too
Yours is the Earth and everything that’s in it,
And - which is more-you'llbe a Man, my son
Ifyou took your mother, Dorothy Mantooth, out for a sea food dinner and theycharged you for a bottle of wine you didn’t have, would you notice? Would yousay something? And would they put it right?
I’venever done any business with SC, so can’t comment on their quality of work andservice.
HoweverI have a little gem hiding upstairs, something called common sense.
Acompany that has run for as long, turned over as much business as they have andhave as much of a following as Scooby Clinic, is likely to be doing their jobright.
Assumedlypart of that is charging for their work accordingly.
Readyour bill, stand up and challenge any discrepancies.
If you can trust yourself when all men doubt you,
But make allowance for their doubting too
Yours is the Earth and everything that’s in it,
And - which is more-you'llbe a Man, my son
'IF' only everyone could display a similar level of common sense we wouldn't have posts like the one above complaining.
28 August 2013, 12:33 PM
#72
Scooby Regular
U should of took it to another rolling rd to confirm the Bhp figs can be changed and made to be high or low then tell the customer they need this done and that done ..
I also know of many people ripped off by the clinic. People come on here after help and clinic will jump on the thread touting for work when most of the time it can be an easy fix .
Just my penny's worth
I also know of many people ripped off by the clinic. People come on here after help and clinic will jump on the thread touting for work when most of the time it can be an easy fix .
Just my penny's worth
Holy thread revival batman!!!!! post was only 3 yers ago
i find it interesting that you make claims about power figure altering, yet they are regarded as being some of the most reliable resutls you will get in the country.
So who's these many people?
sounds like you have an alterior motive with this post?
28 August 2013, 01:09 PM
#73
Dear oh dear.
I imagine they probably get hundreds of calls a week asking how much for X,Y,Z and maybe somewhere in the region of 1% of that turns into actual work coming through the door.
I also imagine a lot of what does come through the door is a problem of some sort that not only takes a while to find but is probably related to lack of maintenance and as such will require other parts and time to make sure that they don't send a car out in a poor or dangerous condition, as everyone knows if you change a tyre and the engine blows up it must be because the tyre pressure was 2 psi out on the spare so it's got to be the last person that walked past the cars fault.
Some people that come on this site and post tripe make me wonder how they manage to get out of bed and get dressed.
Do you not think to ask the question as to why it cost more in the end, or where you wrestled to the ground and held down while having your wallet raped.
Kev, Adam, Pat and the rest of the guys have bent over backwards to help me out in some very tricky situations, the engine builders showed and told me how to go about rebuilding my engine and gave me loads of inside info that you can't get off the net, Pat diagnosed a fault with one of my cars from 1200 miles away over a 20 min phone conversation talking me through everything until it was sorted while i'm sure he was busy doing a mapping session, Adam has sent stuff out that day over the phone without me paying straight away as well as countless other things that they have advised me on over the years.
They ARE without doubt beyond reproach and as straight as they come and will go wayyyyyyyyy beyond the call of duty to get you sorted.
I truly don't know what kind of plonker a person needs to be to have a problem with them, oh scratch that I do, they're the kind that b!tches on the internet and tarnishes a reputation that takes years to build instead of having the cahoonas to speak to someone in person and resolve the issue like a man.
Scooby Clinic are first class when it come to getting you sorted, and I can't praise their service enough, yeah you might have to wait a bit, you may pay more than the original quote but that's no different to anything or anywhere especially when it comes to cars.
Kev and the lads, keep up the good work.
I imagine they probably get hundreds of calls a week asking how much for X,Y,Z and maybe somewhere in the region of 1% of that turns into actual work coming through the door.
I also imagine a lot of what does come through the door is a problem of some sort that not only takes a while to find but is probably related to lack of maintenance and as such will require other parts and time to make sure that they don't send a car out in a poor or dangerous condition, as everyone knows if you change a tyre and the engine blows up it must be because the tyre pressure was 2 psi out on the spare so it's got to be the last person that walked past the cars fault.
Some people that come on this site and post tripe make me wonder how they manage to get out of bed and get dressed.
Do you not think to ask the question as to why it cost more in the end, or where you wrestled to the ground and held down while having your wallet raped.
Kev, Adam, Pat and the rest of the guys have bent over backwards to help me out in some very tricky situations, the engine builders showed and told me how to go about rebuilding my engine and gave me loads of inside info that you can't get off the net, Pat diagnosed a fault with one of my cars from 1200 miles away over a 20 min phone conversation talking me through everything until it was sorted while i'm sure he was busy doing a mapping session, Adam has sent stuff out that day over the phone without me paying straight away as well as countless other things that they have advised me on over the years.
They ARE without doubt beyond reproach and as straight as they come and will go wayyyyyyyyy beyond the call of duty to get you sorted.
I truly don't know what kind of plonker a person needs to be to have a problem with them, oh scratch that I do, they're the kind that b!tches on the internet and tarnishes a reputation that takes years to build instead of having the cahoonas to speak to someone in person and resolve the issue like a man.
Scooby Clinic are first class when it come to getting you sorted, and I can't praise their service enough, yeah you might have to wait a bit, you may pay more than the original quote but that's no different to anything or anywhere especially when it comes to cars.
Kev and the lads, keep up the good work.
28 August 2013, 01:55 PM
#74
Scooby Regular
U should of took it to another rolling rd to confirm the Bhp figs can be changed and made to be high or low then tell the customer they need this done and that done ..
I also know of many people ripped off by the clinic. People come on here after help and clinic will jump on the thread touting for work when most of the time it can be an easy fix .
Just my penny's worth
I also know of many people ripped off by the clinic. People come on here after help and clinic will jump on the thread touting for work when most of the time it can be an easy fix .
Just my penny's worth
If you know of anyone who has been ripped off please spill the beans as we need to know, a lot of people use this tuner.
28 August 2013, 07:11 PM
#75
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This is so simples ,
Every tuner / garage makes mistakes or has made one , every single one
Don't care how long they've been trading or how much specialist knowledge , it happens
It's how they rectify it that matters
Regarding pice hikes or overpricing
If you've paid for goods you haven't received or work not done , then fair enough
If your car has had to have extra parts or labour due to unforeseen problems then that's another kettle of fishes , and anyone who's worked in depth on vehicles knows damn well how often this happens , I've lost count of the times I've thought " I'll just do this or that " and two hours later ( usually a sat afternoon or 8 pm ) " bugger that's broke or this needs replacing while I'm at it "
If your not happy with the service or Any other problems then open your gob there and then
Not after the event
Every tuner / garage makes mistakes or has made one , every single one
Don't care how long they've been trading or how much specialist knowledge , it happens
It's how they rectify it that matters
Regarding pice hikes or overpricing
If you've paid for goods you haven't received or work not done , then fair enough
If your car has had to have extra parts or labour due to unforeseen problems then that's another kettle of fishes , and anyone who's worked in depth on vehicles knows damn well how often this happens , I've lost count of the times I've thought " I'll just do this or that " and two hours later ( usually a sat afternoon or 8 pm ) " bugger that's broke or this needs replacing while I'm at it "
If your not happy with the service or Any other problems then open your gob there and then
Not after the event
01 September 2013, 11:06 AM
#76
I have used Scoobyclinic for a few years now and every time I've had something done the work and price have been spot on.kev is a spot on bloke who try's his best to keep customers happy which is obviously nigh on impossible.you can't please everyone all of the time.sometimes jobs require extra parts and therefore extra time to be fitted.also everyone seems to forget the vat 
these guys are the top of the game for me.
these guys are the top of the game for me.
04 September 2013, 07:43 PM
#77
iv had a quick skim through this thread i had the same issue with a quoted price about a year and half ago for coilovers to be fitted, SC quoted £900 supplied and fitted they they gave me the invoice for £1250 i soon told them straight that i was only paying £900, i said either take £900 or i'm taking the car and not paying a penny! They soon accepted £900
AVOID SC
I now only use Thwaites developments! (warwick based)
AVOID SC
I now only use Thwaites developments! (warwick based)
05 September 2013, 12:57 AM
#78
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iv had a quick skim through this thread i had the same issue with a quoted price about a year and half ago for coilovers to be fitted, SC quoted £900 supplied and fitted they they gave me the invoice for £1250 i soon told them straight that i was only paying £900, i said either take £900 or i'm taking the car and not paying a penny! They soon accepted £900
AVOID SC
I now only use Thwaites developments! (warwick based)
AVOID SC
I now only use Thwaites developments! (warwick based)
02 October 2013, 08:27 AM
#80
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Scoobyworld are offering free fitting on coilovers can't get much better then Bc s at around £700
Last edited by galli RA; 08 October 2013 at 07:55 PM.
02 October 2013, 10:43 AM
#81
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As an international customer i have found them to be fantastic for advice and knowledge, refusing to sell me stuff that they advice i dont need, sending stuff to me unpaid till later, holding stuff for me from sales they have on etc etc, happy to recommend them to any scooby owner, and they are the only people that will tune my scooby even though its a 22-24hr drive one way
02 October 2013, 12:33 PM
#82
Hmmmm ...i think i`ve hovered above this thread long enough now without comment,scoobyclinic are THE no1 subaru specialists/tuners in the country bar none and as with most things in life you get good bad,black white,yes no etc etc.
Someone at the top of their game as clearly scoobyclinic are..are bound to make mistakes,its human nature and with the amount of cutomers cars they deal with on a weekly basis this is inevitable.
No you cant please everyone all of the time no matter who you are,FACT..But in my experience,and i`ve had a lot of it being an older than most on here fella,Scoobyclinic will and do on a regular basis bend over backwards to help anyone and everyone they can,and i`ve witnessed this first hand.
I wont bore you with stories(I`LL LEAVE THAT TO TIDGY )and i have a few trust me,but what i will say...no SHOUT...is that my car would not be what it is today if it wern`t for kev and the scoobyclinic team and thats a fact.
Its been tuned by THEM,modified by THEM,styled painted setup and cared for like a new born baby by THEM,its still no1 on the leaderboard for standard 2.0ltr engine subaru`s at 505/456 thanks to THEM.
It came first in its class at santa pod this weekend on its first outing beating every car at the side of me bar a 1600bhp GTR,i was also approached by jap performance car mag wanting to do a feature on it because they thought it was a great looking car.
This is all thanks to THEM...so come on guys,if you buy a loaf from tesco`s and the bread is not quite as fresh as you were expecting,you take it back and they sort it no problems or questions asked.
Its not about why there has been a mistake or problem,but how you deal with it afterwards if there is one,scoobyclinic are second to none in this area of customer satisfaction and i`ve witnessed it personally many many times.
I dont pull my punches or juggle my words with anyone as people who know me will confirm,and for me Kev at the scoobyclinic is one of the nicest,kindest most down to earth men i`ve ever had the pleasure of meeting...FACT.
Someone at the top of their game as clearly scoobyclinic are..are bound to make mistakes,its human nature and with the amount of cutomers cars they deal with on a weekly basis this is inevitable.
No you cant please everyone all of the time no matter who you are,FACT..But in my experience,and i`ve had a lot of it being an older than most on here fella
,Scoobyclinic will and do on a regular basis bend over backwards to help anyone and everyone they can,and i`ve witnessed this first hand.I wont bore you with stories(I`LL LEAVE THAT TO TIDGY
)and i have a few trust me,but what i will say...no SHOUT...is that my car would not be what it is today if it wern`t for kev and the scoobyclinic team and thats a fact.Its been tuned by THEM,modified by THEM,styled painted setup and cared for like a new born baby by THEM,its still no1 on the leaderboard for standard 2.0ltr engine subaru`s at 505/456 thanks to THEM.
It came first in its class at santa pod this weekend on its first outing beating every car at the side of me bar a 1600bhp GTR,i was also approached by jap performance car mag wanting to do a feature on it because they thought it was a great looking car.
This is all thanks to THEM...so come on guys,if you buy a loaf from tesco`s and the bread is not quite as fresh as you were expecting,you take it back and they sort it no problems or questions asked.
Its not about why there has been a mistake or problem,but how you deal with it afterwards if there is one,scoobyclinic are second to none in this area of customer satisfaction and i`ve witnessed it personally many many times.
I dont pull my punches or juggle my words with anyone as people who know me will confirm,and for me Kev at the scoobyclinic is one of the nicest,kindest most down to earth men i`ve ever had the pleasure of meeting...FACT.
03 October 2013, 11:42 PM
#86
I would avoid them at all costs. They don't care about customers unless you spend BIG all the time and as has been said they quote a price to reel you in and then when you come to pay it somehow magically doubles. Ukscoobies lot are bound to stick up for them because they are up there ALL THE TIME unnecessarily spending money on their cars and making kevin happy
Last edited by Scooby-doo97; 03 October 2013 at 11:43 PM.
04 October 2013, 10:32 AM
#87
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Lol. There good for rolling road. Always used it and always get the same figure. Upipe fitted and paid what they quoted. Had my car sprayed, was ok but the detailing could be better around the edges and the laquer is pealing on my filler cap. But made a good job of keeping the original panel on and not replacing it
06 August 2017, 08:12 PM
#88
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I would avoid them at all costs. They don't care about customers unless you spend BIG all the time and as has been said they quote a price to reel you in and then when you come to pay it somehow magically doubles. Ukscoobies lot are bound to stick up for them because they are up there ALL THE TIME unnecessarily spending money on their cars and making kevin happy
