2008-2010 2.5ltr Engine Failures
03 February 2014, 10:22 AM
#1472
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03 February 2014, 10:27 AM
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03 February 2014, 12:14 PM
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Location: @Junc 12, M40 Warwicksh; 01926 614522 CV33 9PL -Use 9GX for Satnav. South Mids Alcatek ECu dealer
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So here's an interesting scenario and I'd like to hear your thoughts, my father's 330S went in to have new disks and pads fitted at the dealership, after they'd completed the work the mechanic took the car out to "test" the brakes, no doubt on a cold engine and quite likely thrashed it - the engine went (not sure on details but I'm assuming the same as everyone else with a 330S has suffered) but seeing as the car was fine going in and the engine went whilst the car was in the garage what's the situation with putting it right - any thoughts?
Also, they claim they've taken a whole lot of data from the car which has been sent to Subaru UK / Japan for them to see if the engine was on the way out before it went into the dealer or was it down to how it was driven whilst with the dealer that caused the issue. I know very little about how cars actually work and I know they're very sophisticated these days and plugging a laptop in tells them a lot but can they really see if the engine was on the way out?
Also, they claim they've taken a whole lot of data from the car which has been sent to Subaru UK / Japan for them to see if the engine was on the way out before it went into the dealer or was it down to how it was driven whilst with the dealer that caused the issue. I know very little about how cars actually work and I know they're very sophisticated these days and plugging a laptop in tells them a lot but can they really see if the engine was on the way out?
To my knowledge there is no data logging function on a standard car ecu, so i'd be surprised if IM can get any data. What i think they will be looking for is evidence of a rewrite of the software by Ecutek. At that point they'll walk.
BUT if the dealer broke the car whilst 'testing it ' that is their problem and they must take responsibility for breaking your car. Threaten them with everything you can think of and get them to make a MAJOR contribution to the repair. Do not get fobbed off. Ideally get the car rebuilt elsewhere ...
David APi
03 February 2014, 01:55 PM
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To my knowledge there is no data logging function on a standard car ecu, so i'd be surprised if IM can get any data. What i think they will be looking for is evidence of a rewrite of the software by Ecutek. At that point they'll walk.
BUT if the dealer broke the car whilst 'testing it ' that is their problem and they must take responsibility for breaking your car. Threaten them with everything you can think of and get them to make a MAJOR contribution to the repair. Do not get fobbed off. Ideally get the car rebuilt elsewhere ...
David APi
BUT if the dealer broke the car whilst 'testing it ' that is their problem and they must take responsibility for breaking your car. Threaten them with everything you can think of and get them to make a MAJOR contribution to the repair. Do not get fobbed off. Ideally get the car rebuilt elsewhere ...
David APi
Yes it is a major issue for us and we're making our feelings known to them and it is a dealer we've bought many cars from but we're making sure our voices get heard as I have a MY11 STI and they won't see me again if they don't sort this out.
03 February 2014, 01:57 PM
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03 February 2014, 02:20 PM
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I seem to think this has been discussed before, and im sure Subaru can gain something from the ECU that will explain, things like, Low Oil etc. Or as david said, they may be looking for signs it was going. But none the less the car went in working it comes out working its LAW, here this is from Which website
When you take your car into a garage, it's protected under the law of bailment, which says that anyone you entrust with your property has a responsibility to take reasonable care of it.
If they fall short of this, they're responsible for any damage or loss incurred while your car is in their possession.
In addition, the Supply of Goods and Services Act says that your garage must provide its service with reasonable care and skill, and will be responsible for any damaged caused if it doesn't.
Garages might display notices denying responsibility for loss or damage to vehicles in their possession.
But under the Unfair Contract Terms Act 1977, and the Unfair Terms in Consumer Contract Regulations 1999, these can't be used to try and take away or restrict your legal rights.
Whatever the cause, it’s very unlikely that a court would uphold a garage’s claim to be exempt from all responsibility.
Should your car be damaged, you can claim compensation for the loss or damage, and potentially reasonable expenses incurred as a result, such as the cost of alternative transport while your car was off the road.
Before incurring such costs, give the garage a chance to cover them, or help with your arrangements.
Use our template letter to complain about damage to your vehicle while at a garage
http://www.which.co.uk/consumer-righ...what-can-i-do-
good luck
P.S that dealer will know the issues they have with the engines, hence will know the cost hes gonna get bummed for, but also the loopholes he can nail you on..
When you take your car into a garage, it's protected under the law of bailment, which says that anyone you entrust with your property has a responsibility to take reasonable care of it.
If they fall short of this, they're responsible for any damage or loss incurred while your car is in their possession.
In addition, the Supply of Goods and Services Act says that your garage must provide its service with reasonable care and skill, and will be responsible for any damaged caused if it doesn't.
Garages might display notices denying responsibility for loss or damage to vehicles in their possession.
But under the Unfair Contract Terms Act 1977, and the Unfair Terms in Consumer Contract Regulations 1999, these can't be used to try and take away or restrict your legal rights.
Whatever the cause, it’s very unlikely that a court would uphold a garage’s claim to be exempt from all responsibility.
Should your car be damaged, you can claim compensation for the loss or damage, and potentially reasonable expenses incurred as a result, such as the cost of alternative transport while your car was off the road.
Before incurring such costs, give the garage a chance to cover them, or help with your arrangements.
Use our template letter to complain about damage to your vehicle while at a garage
http://www.which.co.uk/consumer-righ...what-can-i-do-
good luck
P.S that dealer will know the issues they have with the engines, hence will know the cost hes gonna get bummed for, but also the loopholes he can nail you on..
Last edited by Littleted; 03 February 2014 at 02:22 PM.
03 February 2014, 06:05 PM
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03 February 2014, 07:51 PM
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I'm getting the ecutek remap up to 400 and a billett turbo installed, new clutch and the forged pistons setup.
You may be lucky.
Do you know if that car has had a previous engine replacement?
I asked my local Subaru and they told me about all the previous work under warranty!
04 February 2014, 08:45 PM
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05 February 2014, 07:41 PM
#1487
Re-write as in remapped ecu in the vehicle to extract more power etc.
the sending of data isn't as simple as you think, your not being fobbed off, There is a procedure to follow which entails sending off the relevant paperwork with CVN & CID numbers from the ecu to ensure it's not been tampered with. and there's a few brief questions to be filled in off the customer which gets returned to Subaru uk then to japan for them to View and decide, Usually takes around a week to process.
The vehicle can log 2 consecutive journeys, max speed, max rpms, max temps, distance for each trip & total daily count etc etc
Last edited by rob84; 05 February 2014 at 07:50 PM.
07 February 2014, 05:56 PM
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Am I right in thinking there are quite a few 2008 cars out there (unforged) running ECUTEC 350bhp maps fine and without issue? I've come across a couple on here, so what gives?
Are we saying all the pistons are faulty or some batches? Or just the luck of the draw?
Is it the PPP map that is affected? or the standard map that was released first in 2008? Does the Prodrive 330s map have the same issue?
The data is inconsistent, no doubt an issue exists though, just not sure what the combination of causes is. Or is that conclusion still outstanding? I guess with no official numbers of fault vs units sold it will always be a mystery.
Are we saying all the pistons are faulty or some batches? Or just the luck of the draw?
Is it the PPP map that is affected? or the standard map that was released first in 2008? Does the Prodrive 330s map have the same issue?
The data is inconsistent, no doubt an issue exists though, just not sure what the combination of causes is. Or is that conclusion still outstanding? I guess with no official numbers of fault vs units sold it will always be a mystery.
08 February 2014, 12:42 PM
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08 February 2014, 02:33 PM
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the garage was doing something rather frowned upon and filling the v-power with 95, only came to light after a fuel test after there were some suspicion's in an evo on a mapping day, were it would det for fun. drained the tank and refilled and the problem disappeared, had the fuel tested and it was 95..
08 February 2014, 03:24 PM
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V-power or Tesco 99 at all times, I'd never knowingly stick inferior 95 in my car.
the garage was doing something rather frowned upon and filling the v-power with 95, only came to light after a fuel test after there were some suspicion's in an evo on a mapping day, were it would det for fun. drained the tank and refilled and the problem disappeared, had the fuel tested and it was 95..
the garage was doing something rather frowned upon and filling the v-power with 95, only came to light after a fuel test after there were some suspicion's in an evo on a mapping day, were it would det for fun. drained the tank and refilled and the problem disappeared, had the fuel tested and it was 95..
09 February 2014, 01:30 PM
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V-power or Tesco 99 at all times, I'd never knowingly stick inferior 95 in my car.
the garage was doing something rather frowned upon and filling the v-power with 95, only came to light after a fuel test after there were some suspicion's in an evo on a mapping day, were it would det for fun. drained the tank and refilled and the problem disappeared, had the fuel tested and it was 95..
the garage was doing something rather frowned upon and filling the v-power with 95, only came to light after a fuel test after there were some suspicion's in an evo on a mapping day, were it would det for fun. drained the tank and refilled and the problem disappeared, had the fuel tested and it was 95..
Can you make a claim against the garage under the sales of goods act?
12 February 2014, 07:22 AM
#1498
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Kev from ScoobyClinic has an interesting thread on www.M-Soc.com
about wrong fuel and the results on Pistons with ring land failure.. including pix!
it's here.. you might need to register if you're not already
http://midlandscoobies.invisionzone....c=33320&page=2
he might post it up on here too
about wrong fuel and the results on Pistons with ring land failure.. including pix!
it's here.. you might need to register if you're not already
http://midlandscoobies.invisionzone....c=33320&page=2
he might post it up on here too
12 February 2014, 04:16 PM
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Ive just put this in the for sale section if anyone needs a good value upgrade/fix
https://www.scoobynet.com/car-parts-...l#post11351833
https://www.scoobynet.com/car-parts-...l#post11351833