Thanks Also where on Be's site is that info for the router as i'm looking under support and I have very limited info showing up, possibly as my account is not activated yet.

 

Thanks, yep I can't access that yet.

 

Thanks done all but point 3 above as can't find that option on the router and be support could not help me so not working yet.

 

Right well the Be box works fine so not a connection issue. The Netgear just will not connect. What a pain in the ar$e. On the Netgear I don't have anything that says point 3 above but under dsl connectivity I have 3 options, auto, dsl and adsl2+ so chose the last and it still doesn't work. All other settings are as above It is a Netgear DG834G not a GT

 

Hi Steve I hadn't but once I hooked the be box up I had a look on the forums and saw some stuff about the mac address. Its supposedly only needed if you are on dynamic ip and im on static but tried it anyway and it still didn't work.

Got the be box in at the moment and its getting a much higher sync rate than the netgear was by almost 1mb!

 

Cheers Steve yep that's what I have (apart from new dns server addresses stated on my welcome letter). Connection is there but just can't see the internet. Be couldn't ping my address either. Since i've also done a hard reset on the router and put all the info in again and still no luck.

 

Yes the Be box works fine with all the settings entered the same. The netgear was working fine with my adsl service on idnet up until I was switched to Be yesterday afternoon.

Getting used to the Be box interface now (only because i've had to) and it seems OK but if I could get the netgear working and it synced the same speed then i'd rather use that.

 

This link would tend to suggest my dg834g is not compatible:

https://www.bethere.co.uk/forum/viewtopic.php?t=6890

Although users on the forums say they have got theirs working. Mine is a v3 which apparently does not have the Broadcom chipset but the v4 does.

This says it should work however:

Routers Netgear - Be* Usergroup Technotes

 

Fixed it eventually, can't set it to ipoatm but have to set it to static ip setting instead and put the be box mac address in as per step 4a on Routers Netgear - Be* Usergroup Technotes \s that is exactly the issue I was having.

Turns out due to the incompatible chipset with v3 and earlier models that it is miles slower in sync speed than the be box, well over a 1mb slower on mine so a waste of time anyway At least got it working if the Be box goes **** up.

 

Thanks Steve, checked that site and don't don any for the G model, only the GT, N and PN and they say don't use the GT firmware on the G as it will kill it. Can't believe there are so many different models of the same DG834 router, what is the point as surely they all have the same features in being an adsl2+ and wireless router.

 

Thanks. Does that work on the Netgear G? Again i'd read it was only for certain models?

Just found this THE DMT TOOL For DUMMIES - The ADSL2+ User Forum but my be box is the latest one (585v7) so wont work yet.