carphonewhorehouse
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Joined: Nov 2003
Posts: 46,493
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From: riding the crest of a wave ...
Quick update..
so i emailed charles dunstone last tuesday.. and 3 further times since then, as I have heard absolutely diddly squat. No common courtesy of an acknowledgement, or full response to my complaint, or to the 3 other emails chasing them.
Last emailed them Tuesday, giving them a 'day or so' to at least acknowledge that they have received my emails - and up till now this hasn't happened, so am about to contact OTelo the ombudsman to see where I can take this.
so i emailed charles dunstone last tuesday.. and 3 further times since then, as I have heard absolutely diddly squat. No common courtesy of an acknowledgement, or full response to my complaint, or to the 3 other emails chasing them.
Last emailed them Tuesday, giving them a 'day or so' to at least acknowledge that they have received my emails - and up till now this hasn't happened, so am about to contact OTelo the ombudsman to see where I can take this.
Thread Starter
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Joined: Feb 2005
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From: It's like finding a cocktail sausage, when what you really wanted was a rather large saveloy.
I've just been reading about those things on Otel's website - they wont really handle the problem until you have one of those letters... shall get a letter off tomorrow
Thread Starter
Scooby Regular
Joined: Feb 2005
Posts: 20,535
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From: It's like finding a cocktail sausage, when what you really wanted was a rather large saveloy.
who? how? what? when?
Charles Dunstone is the CEO of Carphonewhorehouse AFAIK he still holds that position unless you know summink different
Otel is the Obudsman for the Telecommunications sector ( it's not some random man with a foreign name
)