Will CURRYS Come Good??
08 March 2008, 05:50 AM
#1081
Scooby Regular
Join Date: Nov 2004
Location: In a 405 BHP/360 ft/lb P1 with SN superstar Sonic dog at my side!
Posts: 1,959
Likes: 0
Received 0 Likes
on
0 Posts
Hoorah for you Pete - congaratulations - your persistence is a credit and reward deserved IMHO.
An even bigger Hoorah for the fact that this sad, boring thread is finaly coming to an end (hopefully, if chumps like me stop posting).
An even bigger Hoorah for the fact that this sad, boring thread is finaly coming to an end (hopefully, if chumps like me stop posting).
08 March 2008, 10:42 AM
#1082
Scooby Regular
Join Date: Aug 2002
Posts: 39,877
Likes: 0
Received 0 Likes
on
0 Posts
WOOOOOOOOOOOOOOOOO
HOOOOOOOOOOOOOOOOOOOOOOOOOOOO
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cheque for the FULL amount dropped on my doormat today!! 
Thank you DSG Retail ..... it could have been so much cheaper, simpler and better for you had you treated me like a valued Customer.
Take note and start treating your Customers like the best do - when a Customer says that a fault is unacceptable .... it is unacceptable!!
Marker in the sand for future reference ..... a single pixel fault IS reason for rejection - whatever bollox they may try to force-feed you.
Just they didn't want it tested in Court as they would lose!
So, little people .... you CAN win against the big boys, just do not let them bully you into accepting the unacceptable!!
Consumers unite!!!!
Thread will now disappear into ScoobyNet history - thanks for watching, thanks for listening and thanks to those who encouraged me
HOOOOOOOOOOOOOOOOOOOOOOOOOOOO
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Cheque for the FULL amount dropped on my doormat today!!
Thank you DSG Retail ..... it could have been so much cheaper, simpler and better for you had you treated me like a valued Customer.
Take note and start treating your Customers like the best do - when a Customer says that a fault is unacceptable .... it is unacceptable!!
Marker in the sand for future reference ..... a single pixel fault IS reason for rejection - whatever bollox they may try to force-feed you.
Just they didn't want it tested in Court as they would lose!
So, little people .... you CAN win against the big boys, just do not let them bully you into accepting the unacceptable!!
Consumers unite!!!!
Thread will now disappear into ScoobyNet history - thanks for watching, thanks for listening and thanks to those who encouraged me 
P1mark,
I am amazed that you continued to read this so called boring thread!
I personally think it was far too important an outcome to be described like that.Les
08 March 2008, 10:53 AM
#1083
Scooby Regular
Join Date: Jun 2005
Posts: 525
Likes: 0
Received 0 Likes
on
0 Posts
Really pleased to hear it Pete. You are to be congratulated for your persistence and it gives hope to the rest of us when these people try it on to fleece us in the future.
P1mark,
I am amazed that you continued to read this so called boring thread! I personally think it was far too important an outcome to be described like that.
Les
P1mark,
I am amazed that you continued to read this so called boring thread!
I personally think it was far too important an outcome to be described like that.Les
08 March 2008, 12:20 PM
#1084
Scooby Regular
Thread Starter
This thread was important to everyone as an example of what can be achieved if you just stick by your guns and offer no compromise if you feel seriously let down.
What stands out above all is the Policy of certain outfits to imply that you have no rights beyond what they deem to give you ....... the Consumer is hugely powerful and it's about time the British Public realised that and refused to accept shoddy goods and shoddy Customer Services!
What stands out above all is the Policy of certain outfits to imply that you have no rights beyond what they deem to give you ....... the Consumer is hugely powerful and it's about time the British Public realised that and refused to accept shoddy goods and shoddy Customer Services!
08 March 2008, 01:47 PM
#1085
Scooby Regular
iTrader: (22)
Join Date: May 2006
Location: Doncaster, S. Yorks.
Posts: 21,415
Received 0 Likes
on
0 Posts
This thread was important to everyone as an example of what can be achieved if you just stick by your guns and offer no compromise if you feel seriously let down.
What stands out above all is the Policy of certain outfits to imply that you have no rights beyond what they deem to give you ....... the Consumer is hugely powerful and it's about time the British Public realised that and refused to accept shoddy goods and shoddy Customer Services!
What stands out above all is the Policy of certain outfits to imply that you have no rights beyond what they deem to give you ....... the Consumer is hugely powerful and it's about time the British Public realised that and refused to accept shoddy goods and shoddy Customer Services!
is telling you something with his silence on financial matters
08 March 2008, 03:17 PM
#1088
Scooby Regular
iTrader: (22)
Join Date: May 2006
Location: Doncaster, S. Yorks.
Posts: 21,415
Received 0 Likes
on
0 Posts
but you lost 6 month of your life and viewing pleasure
at your "age", thats a considerable percentage of time to life expectancycompared to someone younger... erm like me
well done though
08 March 2008, 03:42 PM
#1089
Get yourself a Panasonic PZ series plasma, they are very impressive. I have the 42PZ70, if you can get your next tv from John Lewis as well as they will give you a 5 year warranty and the customer service is 2nd to none. Currys are no better than a dodgy market trader for after sales care.
08 March 2008, 07:53 PM
#1091
Scooby Regular
Thread Starter
NO!!
You are all forbidden to shop at Currys, PCWorld, Dixons or Pixmania
Just because I have won doesn't mean that they will treat anyone else any better ..... buy at John Lewis!
You are all forbidden to shop at Currys, PCWorld, Dixons or Pixmania
Just because I have won doesn't mean that they will treat anyone else any better ..... buy at John Lewis!
08 March 2008, 07:56 PM
#1092
Scooby Regular
Thread Starter
08 March 2008, 08:06 PM
#1093
Scooby Regular
iTrader: (3)
Join Date: Aug 2004
Location: Muppetising life
Posts: 15,449
Likes: 0
Received 0 Likes
on
0 Posts
Where is the picture of the cheque 
Without it, we only have words. Having the real thing waved around in the thread will bring mucho happiness to many
P.S. remember to blank out your name
Without it, we only have words. Having the real thing waved around in the thread will bring mucho happiness to many
P.S. remember to blank out your name
08 March 2008, 09:18 PM
#1094
Scooby Regular
Thread Starter
The cheque will be banked Monday .... the letter will be framed
They want me to:-
1. Send them a signed Invoice back.
and
2. To inform the Court.
Well, all I wanted was my TV repaired and they failed to do that - and they told me to 'go swing' when they didn't want to talk to me anymore .... 'take us to court if you wish' was their cry ......
Should I send a receipt back?
Should I let the Court know they have paid?
OR, should I give them some of their own medicine and ignore their cries??
What do you reckon?
They want me to:-
1. Send them a signed Invoice back.
and
2. To inform the Court.
Well, all I wanted was my TV repaired and they failed to do that - and they told me to 'go swing' when they didn't want to talk to me anymore .... 'take us to court if you wish' was their cry ......
Should I send a receipt back?
Should I let the Court know they have paid?
OR, should I give them some of their own medicine and ignore their cries??
What do you reckon?
Last edited by pslewis; 08 March 2008 at 09:23 PM.
09 March 2008, 12:35 PM
#1097
Scooby Regular
Join Date: Aug 2002
Posts: 39,877
Likes: 0
Received 0 Likes
on
0 Posts
The cheque will be banked Monday .... the letter will be framed
They want me to:-
1. Send them a signed Invoice back.
and
2. To inform the Court.
Well, all I wanted was my TV repaired and they failed to do that - and they told me to 'go swing' when they didn't want to talk to me anymore .... 'take us to court if you wish' was their cry ......
Should I send a receipt back?
Should I let the Court know they have paid?
OR, should I give them some of their own medicine and ignore their cries??
What do you reckon?
They want me to:-
1. Send them a signed Invoice back.
and
2. To inform the Court.
Well, all I wanted was my TV repaired and they failed to do that - and they told me to 'go swing' when they didn't want to talk to me anymore .... 'take us to court if you wish' was their cry ......
Should I send a receipt back?
Should I let the Court know they have paid?
OR, should I give them some of their own medicine and ignore their cries??
What do you reckon?
You could also ask for an acknowledgement of the invoice that you have returned. Just to annoy them that little bit more.
Les
09 March 2008, 08:53 PM
#1101
Scooby Regular
Thread Starter
Thats a good idea ...... 22,200+ have viewed it - it must have cost them far more than the cheque they have paid me!
The true cost of terrible Customer Service will be paid when they go out of business - there is a 'tipping point' at which the majority of people will not shop in the DSG Group of companies - at that point they will rapidly go out of business - and no amount of cost cutting will bring the Customers back.
The true cost of terrible Customer Service will be paid when they go out of business - there is a 'tipping point' at which the majority of people will not shop in the DSG Group of companies - at that point they will rapidly go out of business - and no amount of cost cutting will bring the Customers back.
Last edited by pslewis; 09 March 2008 at 09:03 PM. Reason: Correcting the number of views
09 March 2008, 08:55 PM
#1102
Scooby Regular
Thread Starter
I expect you to apologise for ever doubting me, if you are man enough, that is.
09 March 2008, 09:44 PM
#1103
Scooby Regular
Join Date: Sep 2006
Location: RIP Tam.
Posts: 5,108
Likes: 0
Received 0 Likes
on
0 Posts
I never doubted you I just wanted to see the letter to provide me with a full conclusion to the whole thread after all I have read all of 1102no posts so you at least owed us {or me} that I think this should go down as one of the positive threads which hopefully will give hope to people who ever doubt person power, never roll over and be shafted, its a credit to you Pete & I hope others will follow suit.
I think this should go down as one of the positive threads which hopefully will give hope to people who ever doubt person power, never roll over and be shafted, its a credit to you Pete & I hope others will follow suit.
09 March 2008, 09:51 PM
#1104
Scooby Regular
Thread Starter
Fair Do's
You (the Consumer) are far more powerful than you would ever imagine ... retailers **** themselves if they have a Customer who understands their rights and are willing to fight for them all the way - they genuinely get the fear put up them!
It's about time we all stood up and demanded that we get good Customer Service ...............................
John Lewis have found the formula which others should be brought into line with ..... and they will, as long as we demand that they do!
You (the Consumer) are far more powerful than you would ever imagine ... retailers **** themselves if they have a Customer who understands their rights and are willing to fight for them all the way - they genuinely get the fear put up them!
It's about time we all stood up and demanded that we get good Customer Service ...............................
John Lewis have found the formula which others should be brought into line with ..... and they will, as long as we demand that they do!
Last edited by pslewis; 09 March 2008 at 10:05 PM. Reason: demand spelt wrong
09 March 2008, 09:59 PM
#1105
Scooby Regular
Join Date: Sep 2006
Location: RIP Tam.
Posts: 5,108
Likes: 0
Received 0 Likes
on
0 Posts
personally pete I think we as a people should just stop at retailers there are so many things that mean we are ripped off, taken for a ride or just generally abused by people who think they have the power to doso as we the consumer, voter or user do not know that we CAN do something about it, i do think it would be a lesson for all those politians to learn too 
enough of my soap box antics
enough of my soap box antics
09 March 2008, 11:21 PM
#1107
Scooby Regular
Thread Starter
09 March 2008, 11:35 PM
#1108
Scooby Regular
iTrader: (3)
Join Date: Aug 2004
Location: Muppetising life
Posts: 15,449
Likes: 0
Received 0 Likes
on
0 Posts
Unfortunately PC World has not competition. They used to, Byte something or other. They were really good, but unfortunately did not understand how to market to the masses. In the end they were bought out.
I do try to avoid PC World almost at any cost, as they are such a pain in the **** to deal with if anything goes wrong.
I do try to avoid PC World almost at any cost, as they are such a pain in the **** to deal with if anything goes wrong.
10 March 2008, 01:10 AM
#1110
Scooby Regular
Join Date: Apr 2007
Posts: 2,108
Likes: 0
Received 0 Likes
on
0 Posts
Unfortunately PC World has not competition. They used to, Byte something or other. They were really good, but unfortunately did not understand how to market to the masses. In the end they were bought out.
I do try to avoid PC World almost at any cost, as they are such a pain in the **** to deal with if anything goes wrong.
I do try to avoid PC World almost at any cost, as they are such a pain in the **** to deal with if anything goes wrong.
You'll be surprised at how little they'll check to open said account and how much better the prices/service is.