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Old Jan 2, 2002 | 06:44 PM
  #31  
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babber
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**************,

BT doesn't use broadband technology and isn't called "broadband" it's ADSL.

Cheers Phill C
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Old Jan 3, 2002 | 11:57 AM
  #33  
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:'( I couldn't get TW by me.. they just redirected me to NTL... wonder whos gona take over NTL when they go bump?
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Old Jan 3, 2002 | 12:02 PM
  #34  
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OMNI
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Old Feb 1, 2002 | 10:16 AM
  #35  
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Our exchange hasn't been enabled yet and when Nynex was installing, they dug a cable down the main street in our part of town but then never came round the estates. Pffff!

[Edited by ChrisB - 1/2/2002 10:17:08 AM]
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Old Feb 1, 2002 | 11:39 AM
  #36  
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Steve + **************,

Well the email is a standard response to HSi / Digital enquires, it basically outlines what I've already said, although I believe that we are ahead of schedule with the roll out plan.

If you'd like to email me offline (as per my profile) and copy phil.cocking@telewest.co.uk, with all your address details, I will get a more fixed date if you like.

Cheers Phill C

[Edited by babber - 1/2/2002 11:40:28 AM]
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Old Feb 1, 2002 | 02:18 PM
  #37  
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**************,

If customer services is not that good, I would recommend checking the BY website address regularly. Address is http://www.blueyonder.co.uk there is a link on there that checks postal addresses.

Cheers Phill C

PS The customer service department in Eurobell should be re-trained very soon.

PS Eurobell is now called Telwest Broadband

[Edited by babber - 1/2/2002 2:20:34 PM]
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