WOW!!!!! you must be the luckiest person alive, the other day I clicked on a link for a file hosting webiste that wasn't anything dodgy and almost got Gazzumped by a Trojan, Nod picked it up though. IIRC correctly Zonealarm in its default config only closes the nasty ports on your PC which does stop people connecting to your machine but won't do anything to help you if youve download a virus by mistake

 

But looking at the comparative charts of all the main AV products they all don't catch some things - so by definition you'll always be in a state of false security

 

That's correct, that's what they're designed to do. They just look to see if you are infected and let you know if you are. If you want viruses to be removed you have to pay for the software (sounds perfectly reasonable to me).

Just thought it might be a way to check periodically to see if AVG has let something through (assuming you wish to continue using it)...

 

Very true, and your protection is only ever as good as your last update. However, I'd much rather have an antivirus that caught 99% of viruses than one that caught 89% for example. It much reduces the odds of catching something...

 

good, at least you looked at the chart and yes it would appear so, but it's down to risk, i'm at a far lesser risk than someone who uses AVG

 

Just to labour the point slightly further - it all depends on the nastiness of the type of virus you actually catch.

So even with one of the best detection products, you could be really unlucky and catch a nasty bar steward that completely screws ya system up, against running the freebie product and either not get the same, or any at all

But yes totally agree the better the product the safer you are - just i'd rather spend me money on me Scoob i suppose

 

dont you believe it!
my mum had Norton and paid £60 for it. i installed AVG free edition for her and it picked up literally hundreds of really damaging viruses that Norton had missed

you can never be truely be protected, but i would rather have something free that missed a bug than have paid for it and still got infected..thats my womens logic anyway

 

So how much scoob stuff are you going to be able get for £40 then?

I'd rather spend the money on the antivirus, keep my personal banking details etc as safe as possible on the pc, and save some money for the scoob (without some scumbag pinching it via the interweb).

 

A tank full of petrol will do me nicely

And i don't do online banking so that's never a problem

 

what the hell was she doing on the machine, sounds like a dodgy copy of Norton as it doesn't cost £60.

Quite possibly false positives

 

but.....if you get a virus you wont be able to show off your scoob, or talk about it on SN

 

this was a while ago when Norton cost £60

 

That's not surprising. Norton is bug ridden and generally rubbish. I've seen many cases where it has not installed correctly, and simply does not run properly. If you can get it running ok, it has got a very high detection rate (much higher than AVG), but in my experience it's not always possible to get it running properly, and it's a resource hog. Note that AVG also reports a lot of things as damaging which actually aren't that bad (cookies etc).

 

but everything else may be, dead BIOS, screwed hard drive etc. Viruses have many funtions not just sniffing passwords

 

So you never buy anything online either?

 

Yeah I've heard about Norton not playing ball on some machines, some configs it really doesn't like and for that I would give it a miss as an AV package

.........................but id still have it over AVG any day

the corporate version Symantec Antivirus 10.1.xxx takes up around twice the memory that Nod32 does

 

Used to - only via paypal though - but not anymore - have even stopped doing that recently. Don't have credit cards either - I REALLY don't trust online payments in any form...now that IS a security risk, especially after speaking to someone who works in a fraud department for a credit card company...

Only transactions i ever make now are via cash only - from the stash under my bed (yeah right i wish )

 

Buying online is still safe than using your card in a petrol station though, especially those ones which still don't have chip & pin (unless you've got a virus on your computer of course )

 

OK but do you browse the internet? if so you need AV software, even if you don't use the net much or at all, what about a disk that someone gives you etc

even Sony were putting things they shouldnt have on peoples machines via Rootkits on their audio CD's

 

Yeah I do shed loads of browsing round the net, and never had a problem catching anything (dammit that's done it now ) so until i do, i'll just live with what i've got and take the risk, but again thanks for the in depth info from your prior experiences

I know it's easy to say, difficult to achieve, but i'm very careful around what goes onto my PC, having seen from personal experience when in a small support company first hand, how bad PC's can get when user's don;t think about what's going on their systems and just blindly loading any and everything downloaded from the net... Not good

don't have any sort of card method of payment (personal choice) so not affected by that either

 

Interesting..

AVG detects all the stuff i ever had..

cant comment on Norton Mcaphee or any others... as you have to pay for them, and i refuse to pay stupid money for them...

Interestingly enough, most damage seems to come these days from mass mailers/ trojans or worms... I cant recall the last actual virus, ive seen doing to rounds...


And with regards to the anythings better than avg argument... funny how our systems at work have been clobbered twice. Our superduper meggo expsensive known brand didnt see them comming, but no one with a home machine who got the emails got infected!

Its all down to personal choice. As the saying goes "if it aint broke, dont fix it"


Mart

 

it all depends on what **** you download as well, i am a **** free household

so it looks like AVG have one the day

 

Mart, Larger enterprise networks are far more likely to be attacked than home networks, take the Uni where I work, we host webistes have mailservers etc. Open ports/services that can and will be attacked at some point. Not to mention the student factor in the labs (don't get me started on that one)

as Ian says below more than a lilkely a duff Lazy IT dept in your place

 

apart from great double entrendres on SN

Never in any doubt i reckon

 

How do you know

£40 is stupid money is it? That's less than a lot of people spend down the pub on a Friday night...

Not entirely true. There has been an upsurge in mailed nasties, but there are old school viruses out there as well.


That says more about the quality of your IT department than it does about the antiviris programs. Sounds like they weren't keeping your virus definitions up to date. We use Norton Corporate edition at work, and in the 12 years I've been here, we've never had a virus infestation, (although more than a few user laptops with AVG on have had to be re-installed etc)...

 

has anyone mentioned AVG? Used it for years without problems (also checked with various on-line scanners peridocally)

I also tried Avast and while good, seemed to be a bit slower and bogged down the system a bit.

 

It doesn't just come from **** you know (that's a common preconception).

Don't you mean "won"?

So it's a victory for the cheap skates who want to install substandard software to "protect" their computers and personal information.

I wonder how many of you would put remoulds on your scoobs instead of proper tyres just because they are cheaper...

All I can say is good luck !!!

 

I had AVG corp edition - fully updated behind a hardware firewall.

A user managed to get 2 new viruses (which AVG didn't pick up) in two consecutive weeks.

NOD32 did pick them up.

 

As per all e-mail conversations, read from the bottom up.:

(edit to remove license number)




Hi Thomas,

I've not had any contact with tech support as yet.

Regards

Jason

-----Original Message-----
From: Sales [mailto:sales@grisoft.com]
Sent: 02 February 2006 09:58
To: jason@physicalcompany.co.uk
Subject: RE: G#06387255 - Technical Support Form


Dear Sir/Madam,

Thank you for your email.

I deeply apologize for this technical issue and I would like to offer you an extension of your current License Number.

Your current License Number will expire on 2007/5/18 and I would like to offer you a new License Number which will expire on 2008/1/1.

Please, contact via my personal email address:
tomas.vasicek@grisoft.com

I look forward to hearing from you soon.

Best regards,
Tomas Vasicek

Director
Sales Support Department

website: AVG Anti Virus: HOME
mailto: technicalsupport@grisoft.com
On Wed, 1 Feb 2006 16:27:26 -0000 you wrote:

>Thanks for the correct information this time.
>
>If I had that information at the time I would have pulled the machine from the
>network so no further damage could be done.
>
>As it is now I have to do a full network scan to see if out network has been
>penetrated by an intruder & to see what other damage has been caused.
>
>Where should I send the invoice for my time?
>
>Regards
>
>Jason
>
>
>
>-----Original Message-----
>From: AVG Technical Support [mailto:technicalsupport@grisoft.com]
>Sent: 01 February 2006 16:16
>To: jason@physicalcompany.co.uk
>Subject: RE: G#06387255 - Technical Support Form
>
>
>Dear Sir/Madam,
>
>Thank you for your email.
>
>We really apologize for misunderstanding. This file is really detected with the
>latest virus base which is AVI 267.15.0/ 248. This update was released about
>the 1 hour ago.
>
>When we received the email from you, we already had a sample of this virus and
>we were working on releasing of the new update. This is the reason why we wrote
>to you that the virus is detected by the new virus update. Unfortunately, we
>did not add the information, that the update will be released soon. So it
>seemed that the update file had been already available.
>
>We apologize for any inconvenience and misleading information that we provided.
>
>Thanks for understanding and sending a sample.
>
>If you still have problems with removing of this virus, please contact us for
>further information. Please also attach the latest Test Result for further
>analysis.
>
>Thank you.
>
> Best regards,
>
> Jitka Vondrakova
> AVG Technical Support
> Senior Engineer
>
>website: AVG Anti Virus: HOME
>mailto: technicalsupport@grisoft.com
>On Wed, 1 Feb 2006 15:32:59 -0000 you wrote:
>
>>You mean the one that was JUST released? (within the last 20 minutes?)
>>
>>AVG 7.1 - AVI 267.15.0/ 248
>>
>>Why could you not just say (like in my other e-mails to you) that you did not
>>detect it & were updating accordingly.
>>
>>It's a very bad and misleading approach you took. Completely unprofessional.
>>
>>Please can you pass this support log onto one of your supervisors for an
>>explanation.
>>
>>Regards
>>
>>Jason
>>
>>
>>-----Original Message-----
>>From: AVG Technical Support [mailto:technicalsupport@grisoft.com]
>>Sent: 01 February 2006 15:05
>>To: jason@physicalcompany.co.uk
>>Subject: RE: G#06387255 - Technical Support Form
>>
>>
>>Dear Sir/Madam,
>>
>>Thank you for your email.
>>
>>The latest AVG Virus base does detect the mentioned virus. Please update your
>>AVG Antivirus Virus base.
>>
>>
>>If you need further assistance please don't hesitate contacting us.
>>
>> Best regards,
>>
>> Karel Guzman
>> AVG Technical Support
>>
>>website: AVG Anti Virus: HOME
>>mailto: technicalsupport@grisoft.com
>>On Wed, 1 Feb 2006 15:00:50 -0000 you wrote:
>>
>>>Please re-read your support log e-mail.
>>>
>>>You will see that I am on the version specified.
>>>
>>>AVG does not detect this file.
>>>
>>>I have updated (just in case I was on the wrong version) and I can still
>move,
>>>copy & run the SCR.
>>>
>>>Please ring me on 01494 769222 and ask for.
>>>
>>>Regards
>>>
>>>Jason
>>>
>>>-----Original Message-----
>>>From: AVG Technical Support [mailto:technicalsupport@grisoft.com]
>>>Sent: 01 February 2006 14:50
>>>To: jason@physicalcompany.co.uk
>>>Subject: RE: G#06387255 - Technical Support Form
>>>
>>>
>>>Dear Sir/Madam,
>>>
>>>Thank you for your email.
>>>
>>>Then I recommend to update your Avg to latest virus base as this virus was
>>>added to new update released lately...
>>>
>>>You need to have virus base as: 267.14.25 / 247
>>>
>>>Thank you.
>>>
>>> Best regards,
>>>
>>> Michal Macoun
>>> AVG Technical Support
>>>
>>>website: AVG Anti Virus: HOME
>>>mailto: technicalsupport@grisoft.com
>>>On Wed, 1 Feb 2006 14:25:01 -0000 you wrote:
>>>
>>>>I think you misunderstood what I said when I said the user had run the file.
>>>>
>>>>They have EXTRACTED the .SCR from the .zip and have executed the SCR.
>>>>
>>>>AVG did not pickup:
>>>>1. the extraction
>>>>2. the execution
>>>>
>>>>I have since run a full scan on the PC and it has detected nothing - even
>>>>though the SCR & the ZIP are sitting on the desktop.
>>>>
>>>>Please advise
>>>>
>>>>Regards
>>>>
>>>>Jason
>>>>
>>>>
>>>>
>>>>-----Original Message-----
>>>>From: AVG Technical Support [mailto:technicalsupport@grisoft.com]
>>>>Sent: 01 February 2006 14:13
>>>>To: jason@physicalcompany.co.uk
>>>>Subject: Re: G#06387255 - Technical Support Form
>>>>
>>>>Thank you for your cooperation.
>>>>
>>>> Best regards,
>>>>
>>>> Daniel Rott
>>>> AVG Technical Support
>>>>
>>>>website: AVG Anti Virus: HOME
>>>>mailto: technicalsupport@grisoft.com
>>>>
>>>>On Wed, 1 Feb 2006 14:36:41 +0100 (CET) you wrote:
>>>>
>>>>>---------------------------------
>>>>>Product: AVG Network Edition
>>>>>Firstname: Jason
>>>>>Lastname: Halls
>>>>>Company: Physical Company
>>>>>E-mail: jason@physicalcompany.co.uk
>>>>>License Number: 70-TF1AN1-P5-C11-????-BZ2
>>>>>Virus Base: 267.14.25/247
>>>>>OS: winME
>>>>>SP: n/a
>>>>>Is conected to LAN: yes
>>>>>
>>>>>Question:
>>>>>Another undetected virus. Please advise removel procedure as user has run
>>the
>>>>>attached file.
>>>>>---------------------------------
>>>>>
>>>>>
>>>>>
>>>>>[Attached File: Screen Capture.zip]

 

Nod 32 gets my vote Although I'm running Bull guard on my lappy (it came with it )and no problems (that I'm aware of )
Ran Norton for years , couldn't believe how much faster my PC ran when I un-installed it .

PS
AVG is crap , Daughter uses it on her lappy and she picks all sorts of nasty things up .