fatmanscooby

Just for the record these are the 4 bolts holding top to bottom. Look new to you???

fatmanscooby

Only one has any thread

Warwick-hunt

no, they look like something time team dug up

highlander68k

The lacquer is a problem on many of the carbon fibre spoilers. Take the P1 as the most common to have the lacquer get taken off by air/dust particles.

Ask those boys what their spoilers are like - many are just like yours!

BTW, what temperature was it baked in the oven?

rob oneill

Wet layup parts are generaly not baked. I would imagine that this wing is wet layed, as it would probably mega expensive if not,
They usualy have a clear polyester gel coat over the carbon. All fibreglass parts have the same polyester gel coat and that is painted straight over without any problems, thats why I cant understand this one.
Ive had my bonnet on for 9 months now and not had any problems, that is made as described above. I cant say weather its the part or the laquer reacting.

NeilT

I have just spoken to our associated bodyshop, where we have most of our spoilers prepared, sprayed and bodywork completed.

They do not place completed spoilers into ovens as the high internal temperatures can destroy the spoiler at worst, or at least cause the kind of effects we have seen here. They know of no issues with lacquering spoilers.

All of the spoilers that are completed are placed in a drying room for drying, which generally takes several days.

I hope this brings this issue to a close

Neil
Scoobyworld

fatmanscooby

Pmsl it still doesnt explain why its only the top wing thats gone funny does it? The sides, underneath and bottom part of the spoiler are all fine. The Gel Coat has collapsed on the top wing simple as that. I have suggested the Manufacturers look at it but thats been turned down. They need something in writing from a Paint Sprayer that is as Bemused as i am as to why its happened 3 Months after it was painted. All this about being Baked etc surely it would have reacted before now and surely all the bits would have reacted as well. No Neil its not over not by a long way.

Rex93

NeilT, you have PM

fatmanscooby, sorry for the hijack

Stuart Knight

iTrader: (2)

Fatmanscooby, speaking from experience I can only agree with Rob (and NeilT) on this one. Wet laid objects should not be oven baked, my sprayer did this to one of Rob's lip spoilers and while it didn't completely screw it, it didn't help the paint finish at all (bubbles and runs). The bodyshop stripped and re-painted the spoiler, this time letting it air dry and it is fine. Just because one or two bits of your bodywork are ok is no guarantee that all bits will be ok (as you have found out). Sorry. (all IMHO of course)

fatmanscooby

Stuart according to the Paintshop it wasnt put in the oven at all it was left for 2 days in there to dry but it wasnt on.

Warwick-hunt

why start on about ovens??? is it imo to shift the blame to you, if it was put in an oven i think it would have bubbled up in the oven there and then and not weeks later,

now the issue is what happens from here, your spoilers screwed, your supplier doesn't want to know, gutted for you fatman

fatmanscooby

Gonna leave it and have a sticker made up Supplied by Scooby World show season nearly upon us as well. Should have gone to TSL

fatmanscooby

832 views interesting reading then.

rob oneill

Just want to say, Im not blaming the part or the painter, like I said, I dont know why it happened ????
Hope there is a happy outcome

fatmanscooby

Cheers Rob they have my phone number and e mail address.

fatmanscooby

On a final note......
A huge heartfelt thanks to the 2 well known Companies on here that have pmd me offering help i will leave it up to you whether you wish to be known or not. Shame the offending Company isnt so obliging. I offered to send the Spoiler back to the Manufacturer and i offered the Paintsprayers phone number both of these were declined by ScoobyWorld. I will be keeping the spoiler as it is so people can see the mess. I guess its at times like these you can see the people you are dealing with for what they are. Thanks to all that have offered help.

scooby-tc

iTrader: (2)

Well Scoby Worlds attitude towards this unfortunate mess has certainly put me off buying anything from them sorry to hear about the mess Simon hope you get it sorted one way or another

PMSL at sticker idea though

jas03WRX

I think its a real shame it had to come to posting it on here Simon...
Why things can’t get sorted out one-to-one these days is a joke.

I also think SW attitude is a bit worrying too. especially with all the competition out there. You would have thought it would have been a good PR opportunity for SW to put it right and win votes.... over their rivals!!

Bit of an oversight (IMO)

marklemac

Just a thought. Did you buy it on credit card ? If so, give them a call and complain.

Credit card companies are responsible for goods they have lent you the money for. You could try and claim from them; item not fit for the purpose intended.

Also, SW should get the spoiler back from you and it should be sent off to the manufacturer for analysis... Bottom line, doesn't matter who's at fault, you just want to know 'WHY' it has happened.

NeilT

We supplied the Carbon Fibre STI6 spoiler to Simon (Fatmanscooby) in November. We have sold dozens of these to date with not one reported problem.

We have sent all of the images and information received from Simon to the factory and await their comments. However, as explained to Simon, the UK agent for the factory has already stated that the GEL coat and finish of the spoiler does not simply break down or deteriorate by itself - something has to cause this, and that is why he should be looking at how the spoiler was treated after we supplied it.

He has never requested to send the spoiler to the factory himself, and we wouldnt expect him to.

Originally it was stated that the spoiler was oven baked, something which we spent time looking into, and our associated bodyshop confirmed that they never bake GRP based spoilers, due to a high risk of heat damage, causing a rippling effect that worsens over time. Then, the story changed, and the spoiler hadnt been oven baked, so back to square one.

Despite selling dozens of this exact spoiler to date with no problems reported, It seems Simon that you have automatically assumed from the start that the spoiler is at fault, and dont seem to even have considered the idea that whatever was done at the bodyshop has caused this. As I mentioned previously, if there was an issue with the spoiler it would have shown itself quickly after manufacture, not months later.

We have an excellent record regarding customer service and after sales support and we try our utmost to quickly resolve any issues customers have with products.

Simon, we will contact you as soon as we have word from the factory.

Neil
Scoobyworld

fatmanscooby

Excuse me Neil i did offer to send the spoiler top back to you when i spoke to Wendy i also offered the Paintsprayers phone number both were turned down. I presumed it had been baked because it was stored in there. He has said he has not and does not bake spoilers etc. I think it would be best to take my offer of his phone number up so you can ask the questions you need answers to. Just because no one has complained or returned a spoiler before does not mean they are perfect. As i asked you how many people have re laquered and painted one i havent seen one yet. I dont know why one area has gone odd after all this time and neither does the sprayer just odd its the one area and not the whole thing.

symon wrx

with all the different companys who sell goods to us, u would hope theyd bend over back wards to make sure there customers r happy

Elmer Fudpucker

Not wishing to get involved with this particular topic at all

But Scoobyworld *did* bend over backwards to help me once with a faulty silencer supplied by them and I would not hesitate to use them again.

..not taking sides here and sorry about the spoiler Fms

fatmanscooby

I think we may have come to a compromise they have been in touch and we are working things out

Italian Stallion

Well i never, i just felt compelled to respond to this as i love it when people start on the usual wriggling out of something routine. From the picture shown it does appear that there is a problem with this chaps purchase, i wouldnt consider it a problem if the car was mine as it would be knackerd from being hammerd down dirt tracks, but that aside from the look of his car he takes it very seriously indeed. I have made certain observations that the PR department needs to reconsider its proceedures or its staff before it costs them dearly, secondly if there is a problem with the spoiler then this should be dealt with promtly and there should not be a public argument on the subject especially when you are only talking about £75 worth of materials with a considerable mark up value yielding considerable profits. thirdly, i would like to see any ISO conformity which would allow me to check the integrity of the afore mentioned part as you have stated that this came from an unflawed batch, you would have no problem in checking its history via its batch number clearly marked somewhere on the spoiler? with this information it would be possible to trace the item back to raw material, including how many were in the batch, how long it was cured for, what the oven temperature was for the batch, the weight/amount of gelcoat & CF used in its construction, the brand and supplier of the materials, the people involved for each proceedure. Then and only then can you be sure that there were no problems with the other spoilers supplied to worldwide customers from this batch because if we are talking such large numbers then i wouldnt be so sure. Could it be possible that this spoiler was previously returned faulty and was put into a batch due to a short fall in production or the Gel coat collapsed due to a problem with oven/temperature/layup/adhesive? Because i do not see any form of identification on this product that would give any chance of tracing its batch history as you would have people believe. and finally a full inspection would constitute a stripping down of the afore mentioned item as far as possible without degrading its condition eg rusty fixings would be found. this was as short a summary as i could possibly supply but am willing to explain further the ISO regulations relating to traceability of manufactured items, if not shut up and put up.....

if you wish to gain some understanding of my credability on such subjects i come from both aircraft and marine industry background, (lloyds certified)

rob oneill

Im sure the raw materials cost less than that, same with any product. I also know that a hell of a lot of labour and skill would have gone into its manufacture, then you add the overheads, which I also know add up to alot more than people realise, then you add the 'considerable mark up value yielding considerable profits', would you bother with the hassle of running a business if you werent going to earn enough to make it worthwhile? Then you think of the competitors who are selling similar stuff for less, so adjust your prices accordingly, then what you left with? not that much actualy, so in conclusion, you end up working just as long and hard as anyone else.

So, I think your comments are very naive, even if you do come fron a aircraft and marine industry background, (lloyds certified)

BTW, this has nothing to do with the spoiler in question.

CA7636

As a newbie I have been following this thread with some interest and all I can say is...........

Well done boys! It's always nice when people can come to a agreement and work out their differences like adults to everyone's benifit!

This will be great for both Parties-Scoobyworld will maintain it's name and reputation and Simon will make his car even more stunning than it already is.(and Simon it IS STUNNING!)

Well done again....Steven

mikeGG

Spot on Rob. Total naivety shown in abundance here.

ex-webby

This issue is now being resolved between customer and supplier so I am now locking this thread.

Regards,
Shaun.