Tim W

iTrader: (1)

Right, I went back to the site, checked the 'My Orders' section (once I'd found out my password) and it said this:

Your order was recieved on 25.05.2003 to 01:22
The invoice amount of over 192.80 £ will be withdrawn after stock delivery date.
Your order was processed on the 26.05.2003 at 07:57:47 o´clock and the tyres / wheels have been ordered from the warehouse. Sorry, but we cannot tell you the exact delivery date right now, but you will receive it as soon as possible.

Could get interesting if I now get an e-mail changing this!

RON

I got the same,
I guess we'll see!!

Steve vRS

I was going to order some today as well. I thought it was too good to be true.

Steve

PeterUK300

iTrader: (1)

Just checked my order for 4 x 225/40/18 Toyo's (£262 all in)which I ordered 25/5/03 and have the same message as Tim W. This is hopefully because it is a bank holiday.....

All the best
Pete

RON

just had mail stating:::

Unfortunately the Toyo tyres you have ordered are not
available at present due to the high number of orders
we have received. At present we are unable to say when
we will be able to supply your order as all our suppliers
are experiencing similar shortages. Should you wish
to change or cancel your order please contact us at
Order.mytyres@delti.com.
We should like to offer our sincere apologies for
this occurrence as this does not reflect our aim to
delight you our customer.

Kind regards




Hopefully they will get the though!!

PeterUK300

iTrader: (1)

Just got same email.
I will give them a week or two. The price is damn good....
So I will show a bit of patience.

Pete

mlpinto

Yep - I just got the same email. I ordered a set of 205/50/16 tyres yesterday afternoon.

This doesn't bode well. I missed out on the Crossroad offer as well and I desperately need some new tyres!

Anyone got any other cheap sources for a set of Toyos or Goodyears?

Cheers

Marcel

Danny B

LOL, I got the same e-mail, to be honest I was expecting it as that price was to good to be true and was *probably* a mistake on the website as the week before they were £86 not £48 per tyre.
If they had admitted a mistake that would be ok, but to say they have a shortage of Toyo tyres is taking the p1ss, I'm in no rush so I can wait as long as it takes



[Edited by Danny B - 5/26/2003 3:47:52 PM]

Darbo_wrx

Yep - I just got the same email. I ordered a set of 205/50/16 tyres yesterday afternoon.


snap

me to
im gonna wait n see for a while
keep you updated with any new news

Darbo

austen_wrx

Receieved the same email!

Having being messed around by crossroads and now this, i will just have to drive around on the rims!

Tim W

iTrader: (1)

Guess what e-mail I got today

Looks like they've made a mistake on pricing and are going to do everything to avoid paying out so to speak...anyone checked their T&C's?

nuclear_pond

Sorry guys, I didnt think it would end up like this. Could just be that they have been overwhelmed with scoobynet orders tho?

rooky1

GUYS
I SENT THEM A EMAIL TODAY SAYING I WAS INTERESTED IN SOME
225/40/18`S TOYOS & WAS THE PRICE RIGHT (£262) OR WAS THEIR A MISTAKE MADE.
THE ANSWER I GOT BACK WAS,
THE TOYO TYRES YOU ARE INTERESTED IN ARE NO LONGER
AVAILABLE DUE TO A SEVERE SHORTAGE THAT WE`RE FACING AT THE
MOMENT THANK YOU FOR YOUR UNDERSTANDING.
IT SOUNDS LIKE THEY ARE NOT WILLING TO ADMIT THEY HAVE
MADE A MISTAKE WITH THE PRICE SO IT LOOKS LIKE WE`VE
GOT TO LOOK AROUND FOR SOME MORE DEALS.(TWICE NOW STARTING TO
FEEL LIKE GIVING IN)
CHEERS ANYHOW.

RON

Going back to the mail I got from them, it says

Unfortunately the Toyo tyres you have ordered are not
available at present due to the high number of orders
we have received. At present we are unable to say when
we will be able to supply your order as all our suppliers
are experiencing similar shortages. Should you wish
to change or cancel your order please contact us at
Order.mytyres@delti.com.
We should like to offer our sincere apologies for
this occurrence as this does not reflect our aim to
delight you our customer.


So, those that did order, still have, however 'if' we want to change our order, they would probably be happy, theye haven't cancelled our orders yet!

JPR

I ordered 4 Toyos on Friday afternoon of the 23rd for £78 each and have only received an order comfirmation. I will be a bit p1$$ed off if people get the same tyres for under £200 having placed an order a day later.

RON

Well, they quoted the price, and I placed the order, what would annoy the hell out of me, is if they've lied just to cover themselves!
However, I also have 8 of the goodyears ordered, so if they arrive b4 the toyo's, I'll have them instead!

^OPM^

just noticed on there site the price now says £87.90 i also ordered some at £53 each and got above e-mail saying they had none in stock-i bet if u order them now tho at 87 quid each they can supply u tho-funny that isn't it-has anyone ordered at new price if so let me know so i can ring company and say i want my tyres at 53 quid each and i know u have em in stock

mark

waggy doo

iTrader: (1)

Is this any good for any one.
Supply only
Toyo T1s 215/40/17 £74 plus Vat
G/Year F1 215/40/17 £85 Plus Vat

Guarenteed in stock.
Monty's Wheels and tyres
01753 440006/7

I think this is probably the normal going rate but at least no hastle

Danny B

Some bloke called me today from +49 511 93634520 had a foriegn accent from My tyres.net and said that the tyres aren't available for 7-8 weeks and that the order had to be cancelled
He said to re-order again in 8 weeks, probably at £85 per tyre.
Why can't they just admit they screwed up the prices on the website instead of lying about stock.

austen_wrx

for f*cks sake! looks like a bill for 400 snotters then:mad

Tony_W

I've also just had the phone call saying no tyres for 7-8 weeks and that their system only holds orders for 5 weeks. Apparently I would then have to re-order (and low and behold the price would suddenly shoot back up to the normal price!!)

I told him he had a contract with me to supply the tyres for the agreed price (£213 for 4) I said I expected to pay that price if I have to re-order in 5 weeks..the phone went quiet and he said they may go up slightly..by about £5

I told him to put it in writing to me before I would respond.
I also told him about Scoobynet and how he would lose a lot of business, which he appreciated.

I suggest everyone requests the above in writing and mention Scoobynets 20,000 plus memebrs, and then we all try to hold them to the original contract.

As far as I'm concerned I have an agreement with them for the tyres as agreed when I typed in my credit card details AND clicked the AGREE button on their website. It shouldn't make any difference whether their system can only hold orders for 5 weeks. that's there problem not mine.

Has anyone got a copy of their terms and conditions?

Tony

Tony_W

Just read their terms and conditions...

"A. Delivery
1. Offers are not binding. Deliveries, services and quotes are calculated, based on our most recently published prices before delivery or collection as long as stocks last. Due to the supply situation on the tyre market, we must include the right to forfeit delivery, in which case your statutory rights will be respected Your order translates into an offer, which we accept on delivery. If we cannot deliver at the stated time, we will immediately return all advance payments.

2. Products in stock are shipped by Delti.com Ltd within 7 days. In exceptional cases, the delivery time is extended to 30 days. If the delivery time exceeds 30 days, the customer will be notified by email. If the customer cancels the contract of sale after this deadline has been exceeded, the company, Delti.com, will immediately return all advance payments in question, or within 30 days at the latest.
3. Communicated or agreed delivery conditions will only be valid, if confirmed in writing and only serve as a comparison. Supply difficulties due to force majeure, changed legal or official permits or laws, operations, lack of raw materials, labour strikes at Delti.com Ltd or its suppliers will - even in such cases where a fixed delivery date has been set -not be covered by the company. For purposes of clarification “force majeure” means an event, condition or circumstance beyond the reasonable control of Delti.com including, without limitation: fire, explosion or other disruption, mechanical breakdown, electrical shotage or blackout, decline or shortage in supply and circumstances rising out of faulty information technology, terrorist attack and / or acts of God. In these cases, the delivery period will be extended automatically until the problems have been resolved. The company Delti.com Ltd is entitled to partial delivery - without prior agreement. The client must accept separate deliveries being part of the same contract within the agreed time. The company Delti.com Ltd reserves the right, in case a product is not available, to deliver a comparable product or to cancel the order. Upon delivery of substitute goods your have the right to cancel the order in which case no return delivery costs are payable to Delti.com. Offers are valid only as long as stocks last. "

Looks like they can do as they please...

If they don't provide me with the tyres near the original price, then I'm voting with my feet and shall be emailing them at Order.mytyres@delti.com to tell them I shall not be purchasing anything from them again..I suggest every Scoobynetter does the same...

You never know, consumer power may win the day..

I'm also going to write to Rainer Binder and Andreas Pruefer, Managing Directors of Delticom Ltd., Glasgow, UK and vent my spleen on them

scooby_si

fair enuff yer might feel miffed at havign not got yer hands on wot apeared a gr8 deal but u surely cant b surprised if it didnt come to light as i recall ages back when argos advertised a TV or sumin on their website & then when orders came flooding in were able to just say sorry no can do & nowt any1 kud really do sure there was a similar thread a while back in the for sale section where sum1 had encountered a healthy priced palmtop or sumin which again failed to emerge since it was BS mistake
Ho hum worth a try thou init
Si

carla_wrx

Just got an e mail through today saying same thing that the order would have to be cancelled because the tyres are not available, oh well thought it was too good to be true.I was just going to wait but it looks like that won't be possible now.

PeterUK300

iTrader: (1)

Just had the phone call and email to say order would be cancelled due to shortage.

I need tyres. Either 2 Pzeros or 4 others. Any suggestions...

[email]
Dear PeterUK300,

We regret to inform you that the order no. 222222
4 Unit Toyo PROXES T1-S 225/40 ZR18 88W mit Felgenschutzleiste (So) listed in your order dated 25.05.2003 will need to be cancelled, because the tyres and/or rims are not available.

Kind regards
Your Team Delticom
www.mytyres.co.uk
Delticom Ltd. 2Delticom Ltd. Suite 101, 98 Woodlands Road, Glasgow, G3 6HB
Telephone: 0141-4291791, Fax: 0049-89-208080815
Directors: Rainer Binder, Dr. Andreas Prüfer
VAT: 768438579
Bank account : NatWest Bank, Account no 90439376, Sort Code 60 00 01

scooby_si

dude u might wana get yer bank details off
Si

scooby_si

or did i get confused myself

PeterUK300

iTrader: (1)

Si not mine mate.....

Mind you might wish it was, they must be worth a bob or two..

RON

I had the call today aswell, now then, how can we get some cash out of their account??????????

Just hoping that the Goddyears turn up now!

austen_wrx

I had the call on friday aswell. Its very convenient that the orders on their system last 5 weeks and it will 7 untill the next batch arrive! :mad