hedgecutter

iTrader: (5)

Has lack of experience of jdm hatches got anything to do with it? My jdm hatch has not run well since mapping, initially "hitting a wall" during acceleration; this violent cut of power has got less over a year, but it still stutters accelerating from lower revs. I returned to have it looked at(long journey) and was assured the map was fine. The jap speed limiter was only removed at the second visit, so that was done as well.
​​​​​​The advice given was step colder plugs, as I had a faint misfire.
On a fresh import, the problem is not having a period of drive time to compare before and after, so it is impossible to know if it is a maintenance or map issue.
I totally agree that the map work and maintenance should ideally be done in house, preferably by, or overseen by the mapper.
I am still not totally happy, but just haven't found the time to travel / overnight stay to resolve it.
All the same, I understand Raggy's frustration, because he clearly isn't getting good communication between his garage and his mapper, and he has spent alot of money doing what he has been advised, to no avail. He loves his car and just wants it to run well, and has had to resort to social media to vent his frustration. Bob's replies on here to him were not coherent or particularly professional, he appears to have washed his hands of the matter.
Raggy has kept me informed of these issues long before he went public here, so he has attempted to resolve it, despite being frustrated and out of pocket.
It looks like his options are AF, Pat or Rich at FB.

Murray Motorsport NI

Gary
You have stated
Car mapped by Bob Rawle on ecutek
Car returned needed new front lambda
Car still not right after fitting new sensor
Car returned for second map charged again
Car stuttering overfueling badly hardly starting bucking and cel lifting up like a Xmas tree
Inspected a 3rd time told front lambda isn’t working

My car was at a company that does the repairs and bob maps there every six weeks
The car was then back there a 2nd time
And a third time for 8weeks
And given back to me exactly the same way.

Bob Rawle no intention of resolving these issues as previously stated in the other thread.

Also we have never attempted to do 20 cars in 2 days , but have done 9 working late into the nights on both days.

Here are the facts that you seem to have left out which play a significant part in the story ;

Your own mechanic prepared the car for remapping i.e New Owens turbo / front mount fitting /pipework/ plugs
Vehicle arrived on morning of remapping where we fitted uprated Injectors/map sensor/ pump/ supplied by yourself .You also had a turbo pipe which we couldn't fit due to the time involved .
On inspection of vehicle you were advised to remove the aftermarket dump valve which was fitted to the intercooler pipework as they can cause running issues especially when running your target 450bhp .
Car was checked over and remapped on the road and drove perfectly fine and made excellent power around 450bhp from memory. A sensor issue appeared at the end of session which you were informed of but at the time wasn't affecting drivability and of which you were informed of.
In fact everything mustn't have been too bad on the car when you messaged 3 weeks later

23/07/2016 00:17

Hi davey what did the legacy make piety wise after I left the lad said he look me up on Facebook but I not heard dying find out how he went
Power

23/07/2016 10:40

David

Hi Gary. Legacy done 310 in 95 octane fuel. Nice car.
Brilliant
I was thinking about a build in the winter I'm undecided on 2.1 or 2.35 what you reckon davey circa 550 bhp

David

Yes be excellent. We could do either for you . 2.1 is cheaper . 2.35 is extra torque n bhp

20/08/2016 21:21

Hi davey a friend of mine has a mate with evo 10 sst 355 bhp wants a cut off the Subaru bit of friendly blast up the road what do you recon?
Tommorrow at 3pm

A week after this you contacted me reporting a Jutter that had come into the car

Partial throttle between 2.5 k and 3k the car stutters once above 3k it's perfect
Does it in every gear
Replaced the plugs driving fine at the moment Need our miles on it to see if the issue is rectified or if the new plugs are masking it will let you know in few days I don't do many miles on it that's the prob lol 1550 miles in a year

06/10/2016 20:25

Hi davey took the car out for a 40 mile drive the hestitation is slight but apparent on first 20 miles getting worse in 6 th gear building the boost 3/4 throttle the car started shaking bucking I eased off and all the engine check lights are on again The mechanic fitted my plugs ilfr7h No boost leaks etc My car was 100 percent prior to the map My only conclusion is the map Did the lambda fail earlier and bob continued with the map! Who knows I need to come back up davey bob hasn't replied to my email I want to come the first day he's over and respectfully request if I arrive early he does my car first dut to distance I'm travelling I also want to drive my own car when he's remapping it I'll know then at the end of the session if it's right I have paid for new plugs and mechanic to fit them it's a couple hundred pound to travel up from cork And a day off work I don't have anymore money for bob the car has never been right after mapping You might confirm this is ok please davey so I can book time off work Thanks Gary

11/10/2016 20:29

David

He says no prob ha can look at it no charge from him. Would you mind if you covered abit of his travel just to allow a space for you and leave it fair for everyone else
Perfect I'll see you next week I'll be up first thing

David

Sound job

19/10/2016 18:08

Hi davey car is driving really well still. Ow and again get the stutter going to remove the dump valve and blank it off and do away completely the hks intercooler piping on that side and get custom pipes made phone call already hope bring car in next week and have it done

Car came in the 2nd time and a smoke test proved the intercooler pipework leaking heavily at the turbo . Pipework was a terrible fit and had 2 silicone joints poorly sealing . Advised again to replace this pipework .
Bob went through the map and car was again driving fine . You test drove the car before taking it away and confirmed no issue.May I add that you had your mechanic Rolly with you on both mapping occasions .

Third time the car came in for 8 weeks actually was partially our fault on it being there so long. My father was critically ill and we unfortunately lost him in June.
The reason the car came this time was

21 JANUARY 11:41

Hi Davey hope al is well I ordered some ohlins coilovers for the car and lash of whiteline stuff arb 22mm front and rear links etc etc Would you know we're I would get the suspension geometry setting for fast road set up from? Thanks
Some set up you have above well worth trip up half the Impreza mapped in Ireland are done through u have to be
Rolly is a great friend of mine he's doing mechanics work and local body shop rally builder is doin. Alignment and getting any marks chips on car done as well ready for road for summer it's been locked away since end October for winter

11 MARCH 17:03

Out of hibernation for more mods lol
The drive home was nice

David

Nice to get back in the seat ofyer a while to remember how quick it is
Came home wife said u ok
I said ya y
Ur hands are shaking

David

Class
I ya I was doing 130 up the road lol

My fitter is ****ing around with car siad him sat there 2 weeks of untouched I'm taking car to you Sunday morning Ohlins whiteline bits etc how would you feel if I arrived on up this weekend my brother siad he follow me up

Not going too bad for such shabby work all around . Over the 8 weeks we fitted every part available from whiteline to your car and Ohlins suspension .We also made you an intercooler pipe to solve the ill fitting leaking pipes.
On Bobs next visit he kindly plugged in to investigate a cold starting issue / he concluded there was an issue with the sensor/ wiring/ or the ecu could be damaged if an incorrect sensor had been fitted . You were informed of this and unfortunately we hadn't a sensor in stock to suit your vehicle ,nor where there any available in the Uk .
You collected the vehicle and were taking it to your mechanic to check it out and you were sourcing the sensor .

You fitted a sensor and were still having issues.
You emailed Bob and he gave you a test Plan .

Your mechanic has been working at it and can't find the issue / and then you demanded myself and Bob travel Cork to sort your car out which for us is impossible to do.
We offered to check to car out FOC at our yard when Bob is here this coming week which you refused .
You then demanded a full refund .

We won't comment any further on threads like this but wish you all the best on finding the issue .

yabbadoo4

iTrader: (8)

ive had both my imprezas mapped with andy forrest and they both were/are spot on. both times were mapping days at RA motorsport but he only maps 4 cars a day. on my bug sti he spent an hour and a half and its still pefect as the day he mapped it with not one problem and made good power too. i use RA for work on my car so its handy if anything needs doing on the day. i supplied ported and wrapped headers, 3 port boost solenoid and a decat downpipe which were all fitted before andy f went out. the miltek exhaust on the car was custom fitted before i bought it so when they fitted up the decat pipe it didnt line up properly so they got out the welder and managed to weld up a join. had i been at andys place at port seaton any problems like that would have halted the mapping session as andy doesnt fit parts etc. he may play around with a sensor or something simple but beyond that he wont. so if you visit the mapper at his own premises you get the advantage of his full attention on your car but if any mechanical gremlins pop up you could end up dissapointed. so both ways have advantages.i do feel for you regarding your situation as we pay these guys a lot of money and if it does go wrong occasionally they should be doing their best to resolve the issue.

RAGGY DOO

iTrader: (1)

Who mapped yours hedge cutter ?

Murray Motorsport NI

Gary
You have stated
Car mapped by Bob Rawle on ecutek
Car returned needed new front lambda
Car still not right after fitting new sensor
Car returned for second map charged again
Car stuttering overfueling badly hardly starting bucking and cel lifting up like a Xmas tree
Inspected a 3rd time told front lambda isn’t working

My car was at a company that does the repairs and bob maps there every six weeks
The car was then back there a 2nd time
And a third time for 8weeks
And given back to me exactly the same way.

Bob Rawle no intention of resolving these issues as previously stated in the other thread.

Here are the facts that you seem to have left out which play a significant part in the story ;

Your own mechanic prepared the car for remapping i.e New Owens turbo / front mount fitting /pipework/ plugs
Vehicle arrived on morning of remapping where we fitted uprated Injectors/map sensor/ pump/ supplied by yourself .You also had a turbo pipe which we couldn't fit due to the time involved .
On inspection of vehicle you were advised to remove the aftermarket dump valve which was fitted to the intercooler pipework as they can cause running issues especially when running your target 450bhp .
Car was checked over and remapped on the road and drove perfectly fine and made excellent power around 450bhp from memory. A sensor issue appeared at the end of session which you were informed of but at the time wasn't affecting drivability and of which you were informed of.
In fact everything mustn't have been too bad on the car when you messaged 3 weeks later

23/07/2016 00:17

Hi davey what did the legacy make piety wise after I left the lad said he look me up on Facebook but I not heard dying find out how he went
Power

23/07/2016 10:40

David

Hi Gary. Legacy done 310 in 95 octane fuel. Nice car.
Brilliant
I was thinking about a build in the winter I'm undecided on 2.1 or 2.35 what you reckon davey circa 550 bhp

David

Yes be excellent. We could do either for you . 2.1 is cheaper . 2.35 is extra torque n bhp

20/08/2016 21:21

Hi davey a friend of mine has a mate with evo 10 sst 355 bhp wants a cut off the Subaru bit of friendly blast up the road what do you recon?
Tommorrow at 3pm

A week after this you contacted me reporting a Jutter that had come into the car

Partial throttle between 2.5 k and 3k the car stutters once above 3k it's perfect
Does it in every gear
Replaced the plugs driving fine at the moment Need our miles on it to see if the issue is rectified or if the new plugs are masking it will let you know in few days I don't do many miles on it that's the prob lol 1550 miles in a year

06/10/2016 20:25

Hi davey took the car out for a 40 mile drive the hestitation is slight but apparent on first 20 miles getting worse in 6 th gear building the boost 3/4 throttle the car started shaking bucking I eased off and all the engine check lights are on again The mechanic fitted my plugs ilfr7h No boost leaks etc My car was 100 percent prior to the map My only conclusion is the map Did the lambda fail earlier and bob continued with the map! Who knows I need to come back up davey bob hasn't replied to my email I want to come the first day he's over and respectfully request if I arrive early he does my car first dut to distance I'm travelling I also want to drive my own car when he's remapping it I'll know then at the end of the session if it's right I have paid for new plugs and mechanic to fit them it's a couple hundred pound to travel up from cork And a day off work I don't have anymore money for bob the car has never been right after mapping You might confirm this is ok please davey so I can book time off work Thanks Gary

11/10/2016 20:29

David

He says no prob ha can look at it no charge from him. Would you mind if you covered abit of his travel just to allow a space for you and leave it fair for everyone else
Perfect I'll see you next week I'll be up first thing

David

Sound job

19/10/2016 18:08

Hi davey car is driving really well still. Ow and again get the stutter going to remove the dump valve and blank it off and do away completely the hks intercooler piping on that side and get custom pipes made phone call already hope bring car in next week and have it done

Car came in the 2nd time and a smoke test proved the intercooler pipework leaking heavily at the turbo . Pipework was a terrible fit and had 2 silicone joints poorly sealing . Advised again to replace this pipework .
Bob went through the map and car was again driving fine . You test drove the car before taking it away and confirmed no issue.May I add that you had your mechanic Rolly with you on both mapping occasions .

Third time the car came in for 8 weeks actually was partially our fault on it being there so long. My father was critically ill and we unfortunately lost him in June.
The reason the car came this time was

21 JANUARY 11:41

Hi Davey hope al is well I ordered some ohlins coilovers for the car and lash of whiteline stuff arb 22mm front and rear links etc etc Would you know we're I would get the suspension geometry setting for fast road set up from? Thanks
Some set up you have above well worth trip up half the Impreza mapped in Ireland are done through u have to be
Rolly is a great friend of mine he's doing mechanics work and local body shop rally builder is doin. Alignment and getting any marks chips on car done as well ready for road for summer it's been locked away since end October for winter

11 MARCH 17:03

Out of hibernation for more mods lol
The drive home was nice

David

Nice to get back in the seat ofyer a while to remember how quick it is
Came home wife said u ok
I said ya y
Ur hands are shaking

David

Class
I ya I was doing 130 up the road lol

My fitter is ****ing around with car siad him sat there 2 weeks of untouched I'm taking car to you Sunday morning Ohlins whiteline bits etc how would you feel if I arrived on up this weekend my brother siad he follow me up

Not going too bad for such shabby work all around . Over the 8 weeks we fitted every part available from whiteline to your car and Ohlins suspension .We also made you an intercooler pipe to solve the ill fitting leaking pipes.
On Bobs next visit he kindly plugged in to investigate a cold starting issue / he concluded there was an issue with the sensor/ wiring/ or the ecu could be damaged if an incorrect sensor had been fitted . You were informed of this and unfortunately we hadn't a sensor in stock to suit your vehicle ,nor where there any available in the Uk .
You collected the vehicle and were taking it to your mechanic to check it out and you were sourcing the sensor .

You fitted a sensor and were still having issues.
You emailed Bob and he gave you a test Plan .

Your mechanic has been working at it and can't find the issue / and then you demanded myself and Bob travel Cork to sort your car out which for us is impossible to do.
We offered to check to car out FOC at our yard when Bob is here this coming week which you refused .
You then demanded a full refund .

We won't comment any further on threads like this but wish you all the best on finding the issue .

hedgecutter

iTrader: (5)

Martyn mapped mine, but I can't blame him for the running issues because the car was fresh off the boat, and so was an unknown quantity, with 8 services in Japan, 19000 miles. It definitely needs 7's for plugs. He did say boost was hard to control at the time, but no further advice eg 3pbs or fuel reg.
Martyn happily looked at it foc, and took the limiter off. However, PT82 had a couple of issues with his jdm too, which Martyn immediately said he would sort; the problem is that it's not practical to return 100's of miles for something that you thought you had already paid for.

domino46

I have had been out with bob mapping Subarus so many times I can't count,, from doing my own cars to doing the mapping sessions for the members of my club who are nervous about doing it so iv prob seen more cars mapped then most people and bob has always done a great job and if there have been problems he has always been there to help and point me in the right direction , even when Iv thought it might be map related iv always found the fault to be the cars and never the map

none of the cars have ever failed that I know of in the last 10-15 years that iv been using bob

iv used other mappers in the past but none have been as helpful or honest as bob

my hatchback is running over 530bhp on the standard ecu mapped by bob and the only issue iv had was it was idling like poo after a mapping session and bob suggested there might be a air leak , found the air leak and it has run great since (last two years anyway)
have two other Subarus currently lined up for mapping with bob as he is the only person I use now

Wurzel

iTrader: (1)

Bob has mapped my car atleast 3 time in the UK and in Germany and I have always been exceptionally happy with the results and found Bob to be a friendly and knowlegable bloke, also had more than a few beers and socialised with him over her in Germany.

stonejedi

iTrader: (51)

Spot on.SJ.

urban

iTrader: (1)

To be fair, from the outside looking in, it seems there are two sides to this story.
I could of course be completely wrong, but that's what it looks like

Murray Motorsport NI

Indeed there is a lot more to this story than Gary has revealed .We have forwarded our response 3 times today but it has to be approved by the moderators before it will appear.

RAGGY DOO

iTrader: (1)

No there isn’t its quite straightforward as laid out in the posts
I didn’t think you were going to comment after a you said in your last message to me it had nothing to do with you it was between me and bob and to keep you out of it

As I recall I booked my vehicle onto your premises to get work carried out by murray Motorsport and paid you for the job
That makes my contract of sale with you so you will find this has everything to do with murray Motorsport

jaygsi

iTrader: (46)

Saw Andy Carr map mates car spent hour and half on it. Car ran well on way back. Although does't start as well from cold after mapping. Took car an hour before mapping to let it cool down but car got mapped earlier. Which In one way was good but, not for mapping from a cold start.


Although he did spend time under the bonnet. Checking things over removing restricter pin out of boost solenoid, even saw him sorting out boost pipe work on one car which was good.

But felt needed abit more communication when your parting with over £250. It's nice if the mapper has a chat with you, asking what your after etc.

Looking to get mine mapped but I'm confused by this whole thread on who to go for.

rickybobby

I can completely relate to this. Went with a friend to see his car be mapped by Andy Carr, its the 1st time he'd ever had mapping done.

We arrived, had a chat with a couple of other lads then Andy came over and just asked for the keys, no hello or asking for details on the car etc. Andy spends a few mins looking over the car so my mate goes over to him and they chat for a few mins, then Andy fires it up and drives away.

Comes back 20-30 mins later and says its all done. The car is just a blob wrx with the usual entry level mods on it, and it does drive ok, but the whole experience, or lack of it has put my mate off doing anything further to the car.

jaygsi

iTrader: (46)

Thats basically what happened here aswell. If was charging £50 then fair enough. But £250 for barley any communication, when you ask questions he will answer them. But just think you should be getting better custom service for the money.

If you've never had a car mapped before which neither of us had then its a big let down. This is something that will change the way your car drivers for life surely you should get some input.

Who's the best for customer service? Asking what you want etc?

Tidgy

prepare for incoming thread delete hahaha

SmurfyBhoy

In

3



2


1

.....................

RAGGY DOO

iTrader: (1)

Surprised it took this long

SmurfyBhoy

If they are outsourcing the mapping i would imagine it had alot to do with them,

The problem with this kind of situation is who pays when the poop hits the fan,

Worst case imagine your not there,

Cars out for mapping and it all goes wrong,

I bet the customer would be left with an oily mess and made to feel lucky he isn't paying for the map meanwhile garage blames tuner, tuner blames garage.

Terrible way to do business especially with someones pride and joy......

The Rig

iTrader: (13)

I had a terrible experience with Duncan Graham , see

https://www.scoobynet.com/scoobynet-...hemselves.html

which lead me into the self mapping of the ESL on my version 1.

The problem i find with mappers is they map for full throttle only, ive spent in hrs probably 6 hrs fine tuning my car so its great at all levels, partial throttle, full throttle, cruising etc etc , its all well and good having a car that is great only when you plant the throttle but theres alot of driving that goes on between that stage !

My initial map by the "pro" was about 30 mins and it left the car running worse than when i gave it him, if you read the thread you will see why.

I get not all can self map but if you can id suggest you do

SmurfyBhoy

The problem on later ones is they lock you out your ecu so cannot self map ever again

RAGGY DOO

iTrader: (1)

That’s what I reckon bob grab all is going to do with my ecu
Bad enough making a mess of it
And then not wanting to resolve it
Lock it out outta spite

SmurfyBhoy

Not out of spite,

They lock their map as its their "property"

ECUtek always do this it just that can be bypassed on earlier ECU

Any other ECUtek dealer will be able to do you a fresh map from start,

But wont be able to open the one on your car to see if that was at fault,

However if you take your car as it sits now to another tuner who fixes it from just his laptop it only points at one thing.........

RAGGY DOO

iTrader: (1)

100 percent mate a lot of decent folk on this site offering advice and a lot of pms thank you to all

wrighty338

iTrader: (33)

This is why a car shouldnt be mapped prior to being as close to 100% in a sound running state. Your taking (in a lot of cases) old cars to be mapped - of course things are going to be wrong with them that you might not be 100% aware of like a faulty sensor. Its not a mapper jobs to take care of your car but they should be obligated to advise you if they diagnose a problem that may affect their work

Im thinking of getting certified and opening my own place for mapping, and i already know i wouldn't map a car without a prior diagnostic run beforehand.

This is where places like scoobyclinic that offer mechanical work get you, they "check" the car before rolling road time. and give you a check list of 'things maybe not safe' and then because your out in the middle of nowhere...they offer to do the work there and then cashing completely in before letting you get on with rolling road time which is what you originally went for. (speaking from experience of a 12hour day at scoobyclinic once upon a time)

Tidgy

that's the catch 22, if there's a known issue with the car, would you map it or say sorry we cant map it and send the person away? Depending what the faults are they could easily destroy the engine during or post mapping.

right now there are known mappers out there claiming to map round faults, which is garbage, you can't map round a bad maf sensor etc

RAGGY DOO

iTrader: (1)

It was very convenient that my lambda sensor failed coming in the road at the end of mapping session all so he could collect his 550 pounds
If the car was so fault ridden as bob suggested in previous thread why did he map it? And why was in it told about any said issues ?

SmurfyBhoy

Too many in it just for the cash, hard to find somebody who has the passion about something they do day after day,

SmurfyBhoy

Hindsight being wonderful,

I would not have expected to pay the full whack if he brought my car limping home knowing it would need another visit,

Either sensor was fine till end like he says so mapping went fine: - if this was case new sensor would solve the issue,

Sensor fried whole time so map done with faulty sensor :- now when new sensor fitted map all over the place,

or just a quick flash and dash map which is running so rich that your sensors picking it up,

I would throw a new maf at it just to take that out the equation or find a known gd one to try

Matty81

Had my car mapped probably 6months ago now and I’m still very happy with what he’s done. He took my car out, 3hrs later he came back and told me to take it out for a drive to see if I was happy with what he’d done. explained to me what he’d done and told me that he couldn’t find any problems with it ie no knocking or piston slap etc. Have thought about using a different mapper when I have my bigger turbo installed next year but I’m not sure I wanna take the risk to be honest.