Hurst cars in Bedford?
07 December 2016, 11:01 PM
#31
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I think some of you guy's are missing the point, and i mean that in the most respectful way possible.
Of course these cars are getting old, we expect that, we all have enough life experience behind us to understand the difference between a new car and a vehicle that is more than 12 years old.
My point and in my experience is the sellers advert and his expectations as immaculate are a far from described.
We have to understand from a business point of view and a sellers point of view.
Of course his car's are awesome and the best of the best, I mean he bought them and shipped the over, to uphold a reputation and financially secure himself he must stand by his cars, its is his lively hood and business.
If the adverts were true and were written to describe several dents, paint work and rust then you would be instantly put off, Max is a sales man of cars which are ageing and working in a small market of a particular car.
Yes the JDM models have not suffered the climate of a UK car so what does this mean, Okay the underside of the car will be better preserved than a UK car driving over grit and salt 4 months of the year, However It is still a used model without guaranteed millage or history of keepers, you really are buying the unknown.
I will reflect on my personal experience with Max and it was not in a great light, the cars in my interest were not as described and on the basis of this I would not personally buy from him or recommend his cars.
Also take this as my own experience, Like I said I'm sure he has many happy customers whom are delighted and it may be that you can't please all.
It is also possible that my expectations as a described car are far from the expectations of Hurst cars, it doesn't make him a bad guy but from a customers point it may be that we are far apart.
Of course these cars are getting old, we expect that, we all have enough life experience behind us to understand the difference between a new car and a vehicle that is more than 12 years old.
My point and in my experience is the sellers advert and his expectations as immaculate are a far from described.
We have to understand from a business point of view and a sellers point of view.
Of course his car's are awesome and the best of the best, I mean he bought them and shipped the over, to uphold a reputation and financially secure himself he must stand by his cars, its is his lively hood and business.
If the adverts were true and were written to describe several dents, paint work and rust then you would be instantly put off, Max is a sales man of cars which are ageing and working in a small market of a particular car.
Yes the JDM models have not suffered the climate of a UK car so what does this mean, Okay the underside of the car will be better preserved than a UK car driving over grit and salt 4 months of the year, However It is still a used model without guaranteed millage or history of keepers, you really are buying the unknown.
I will reflect on my personal experience with Max and it was not in a great light, the cars in my interest were not as described and on the basis of this I would not personally buy from him or recommend his cars.
Also take this as my own experience, Like I said I'm sure he has many happy customers whom are delighted and it may be that you can't please all.
It is also possible that my expectations as a described car are far from the expectations of Hurst cars, it doesn't make him a bad guy but from a customers point it may be that we are far apart.
08 December 2016, 01:04 AM
#33
If you felt the offer was too low then that's your right, but that has nothing to do with anything else that's been discussed on this thread, i.e. quality of stock and honesty of representation.
08 December 2016, 01:50 AM
#34
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Recently bought a sti V9 2005 JDM car there.
Got mixed experience about that purchase.
Im extremly thorough when buying a car.
The car is working fine and is in good condition for an old car but he did not mention that left tie rod end needed replacement and the left front shock aswell. An wheelalignment was done according to Max but it was not 100% good and offered to get one done for a price but that would be useless.
did not notice it until i got back home and put the car on a lift how bad it was, you could move the wheel with one finger without putting any effort into it with half an inch to an inch, thats how much play it was and i drove across europe to Sweden with that.
The shock itself was completly stuck and would not move at all.
Sent him some pics and asked about this but no answer from him.
He promised to fix MOT paper for me at my request but i didnt get any, said something that he didnt have it or copy?!
Did not mention he sold the car earlier to a person but the customer sold it back or something as he could not get an insurance on the car until after the deal was done.
He did altough stay late on a saturday 7-7:30pm so i could pick up the car and we had a long talk and seemed like a nice chap but he is still a dealer.
Would i buy a car there again?? Maybe but most likely no.
And another question... how can you register a petrol car as a gas bi-fuel car?
Got mixed experience about that purchase.
Im extremly thorough when buying a car.
The car is working fine and is in good condition for an old car but he did not mention that left tie rod end needed replacement and the left front shock aswell. An wheelalignment was done according to Max but it was not 100% good and offered to get one done for a price but that would be useless.
did not notice it until i got back home and put the car on a lift how bad it was, you could move the wheel with one finger without putting any effort into it with half an inch to an inch, thats how much play it was and i drove across europe to Sweden with that.
The shock itself was completly stuck and would not move at all.
Sent him some pics and asked about this but no answer from him.
He promised to fix MOT paper for me at my request but i didnt get any, said something that he didnt have it or copy?!
Did not mention he sold the car earlier to a person but the customer sold it back or something as he could not get an insurance on the car until after the deal was done.
He did altough stay late on a saturday 7-7:30pm so i could pick up the car and we had a long talk and seemed like a nice chap but he is still a dealer.
Would i buy a car there again?? Maybe but most likely no.
And another question... how can you register a petrol car as a gas bi-fuel car?
08 December 2016, 11:26 AM
#36
Guess it’s my turn to put it out there how bad my experience was with Hurst cars – Max…Long one so take your time to read it.
After putting a deposit with Max, went to pick up the car a week later…Max didn’t turn up and some random dude appears…He couldn’t get inside the facility…when he finally managed to get in, he couldn’t find the car keys…so not a good start…Called Max and didn’t even apologised…only said he was away and had to send that guy to finalise the deal…Not good imo but I decided to go ahead as already had the deposit down.
Stereo not working…he said it was broken and wasn’t going to fix it…this was not on the advert…or ever mentioned until I tried to switch it on.
Boot leaking…Never mentioned on advert or during sale…Max said it was a £5 fix so we deducted £5 from the price.
Oil sump pan rusted to the point it needed replacing…How can you sell a car with such an issue?
Rear suspension knocking…Not mentioned ever until I noticed…Max said it’s a regular thing that has no fix…I later discovered that it has a fix…Lied so that I didn’t have leverage to negotiate price.
Now the cream on top of the cake…front brake discs was missing chunks of the discs…actual holes and massive chunks missing…Max said during the sale that he himself drove the car and checked it and it drove superb and it was immaculate…Obviously it wasn’t as after picking up the car and on my way back home almost had an accident as brakes didn’t work.
He said the car only needed new pads and brakes to be bled…Im thinking, hold on a second, didn’t you said you drove the car and checked it? He gave me £100 back for new pads and apologised saying actually it wasn’t him who drove and checked the car but someone else…So he lied again.
When I went to fit the new pads was when I saw that the discs was in such a state that there was holes in them and chunks missing…I called him and told him what happened…he was not happy and becomes super aggressive on the phone…im thinking, what did I do wrong? I just paid premium price for something that clearly wasn’t premium plus I could have had a serious accident and get seriously hurt in the condition that those brakes and discs was after him telling me he drove the car and it was in impeccable condition.
Called him again and tried to reason with him and to get things sorted and fixed…He started arguing with me and hangs up the phone on my face…Again, what in the world did I do wrong?
Finally managed to get him to change the discs and change the rear suspension.
When the car came back I went to my mechanic and a retaining pin was missing from the caliper…
The rubber that sits between the suspension and the top was missing on the rear suspension.
All in all, a person never to see again in my life I hope.
I did a few mistakes here for sure….never had a Subaru before and became obsessed with the 1st one I saw..Went with the reviews I read about Hurst and how completely wrong I was. Lesson learned and car in immaculate condition now as it was supposed to be when bought but to all my cost.
After putting a deposit with Max, went to pick up the car a week later…Max didn’t turn up and some random dude appears…He couldn’t get inside the facility…when he finally managed to get in, he couldn’t find the car keys…so not a good start…Called Max and didn’t even apologised…only said he was away and had to send that guy to finalise the deal…Not good imo but I decided to go ahead as already had the deposit down.
Stereo not working…he said it was broken and wasn’t going to fix it…this was not on the advert…or ever mentioned until I tried to switch it on.
Boot leaking…Never mentioned on advert or during sale…Max said it was a £5 fix so we deducted £5 from the price.
Oil sump pan rusted to the point it needed replacing…How can you sell a car with such an issue?
Rear suspension knocking…Not mentioned ever until I noticed…Max said it’s a regular thing that has no fix…I later discovered that it has a fix…Lied so that I didn’t have leverage to negotiate price.
Now the cream on top of the cake…front brake discs was missing chunks of the discs…actual holes and massive chunks missing…Max said during the sale that he himself drove the car and checked it and it drove superb and it was immaculate…Obviously it wasn’t as after picking up the car and on my way back home almost had an accident as brakes didn’t work.
He said the car only needed new pads and brakes to be bled…Im thinking, hold on a second, didn’t you said you drove the car and checked it? He gave me £100 back for new pads and apologised saying actually it wasn’t him who drove and checked the car but someone else…So he lied again.
When I went to fit the new pads was when I saw that the discs was in such a state that there was holes in them and chunks missing…I called him and told him what happened…he was not happy and becomes super aggressive on the phone…im thinking, what did I do wrong? I just paid premium price for something that clearly wasn’t premium plus I could have had a serious accident and get seriously hurt in the condition that those brakes and discs was after him telling me he drove the car and it was in impeccable condition.
Called him again and tried to reason with him and to get things sorted and fixed…He started arguing with me and hangs up the phone on my face…Again, what in the world did I do wrong?
Finally managed to get him to change the discs and change the rear suspension.
When the car came back I went to my mechanic and a retaining pin was missing from the caliper…
The rubber that sits between the suspension and the top was missing on the rear suspension.
All in all, a person never to see again in my life I hope.
I did a few mistakes here for sure….never had a Subaru before and became obsessed with the 1st one I saw..Went with the reviews I read about Hurst and how completely wrong I was. Lesson learned and car in immaculate condition now as it was supposed to be when bought but to all my cost.
Caveat emptor...
08 December 2016, 11:26 AM
#37
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08 December 2016, 11:28 AM
#38
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If you are paying a premium then why are you paying it? Are you getting a warranty? Are you getting some sort of security that if something goes wrong the dealer will fix it?
The issue is when you pay a premium expecting all these things and when it goes wrong the dealer washes their hand of you - or doesn't really do enough to put it right and leaves a sour taste. That's not to say a dealer can't get a bit fed up if a buyer decides to go all spoilt child on them.
However, a buyer really should know better. I've always believed that if you want to buy a car ask if you can clean and polish it. You'll notice everything first time out. I had one lad looking to rent a property off me and he turns up in a bugeye. I didn't know what to say to him about the rear quarter being completely different colour until he saw me looking at it. He hadn't noticed - I'm sorry but a blind mole would have spotted it.
I've seen dealers up north trying to flog an Impreza with a bent B pillar. If you buy a car like that then you really should be expected to take some responsibility.
As and when this car I'm looking for arrives I've no idea what it's going to do. I'm paying for the import service and getting it UK registered. For this service I'll pay a fee which is perfectly reasonable.
There is no mention of warranty and frankly I don't want one - if it's physically unacceptable when I see it then I'll reject it. If I miss something it's my fault and if something oily and expensive lets go then I'd rather use my energy getting it repaired then going to war with the dealer/importer.
Last edited by EddScott; 08 December 2016 at 11:30 AM.
08 December 2016, 11:50 AM
#39
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08 December 2016, 12:15 PM
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08 December 2016, 01:01 PM
#44
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but the logbook did show one owner before me...
well either Max is a very confused man or giving the same story about both cars on purpose
08 December 2016, 06:21 PM
#45
I've been there a few times, still cant make my mind up. He has some nice cars for sure but i found a few niggles that were not described or quickly dismissed when looking around them. Was going to get him to source/import me a car but it was all a bit unorganised, deposit went from £250 to £500 to £1000 and no real plan for. Went to torque gt in the end.
I would buy a car from them, but I would properly go through the car inspecting it.
I would buy a car from them, but I would properly go through the car inspecting it.
Last edited by topshot; 08 December 2016 at 06:24 PM.
08 December 2016, 06:51 PM
#46
I travelled a reasonable distance, 200 mile round trip, to see an import car which had a different colour wing, never mentioned in advert, or previous phone conversation. I was told it hadn`t been valeted, which was good, as you can get a good idea of how it has been cared for ....it was pretty rank.
09 December 2016, 12:40 PM
#47
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I've been there a few times, still cant make my mind up. He has some nice cars for sure but i found a few niggles that were not described or quickly dismissed when looking around them. Was going to get him to source/import me a car but it was all a bit unorganised, deposit went from £250 to £500 to £1000 and no real plan for. Went to torque gt in the end.
I would buy a car from them, but I would properly go through the car inspecting it.
I would buy a car from them, but I would properly go through the car inspecting it.
I spoke to Torque GT about a few cars they had and even when I was looking to import one, they were very friendly and to explained everything in good details. Wish there was more companies like this around.
There are way too many cow boys now in the car industry.
09 December 2016, 01:02 PM
#48
Some of the comments above are laughable.........I can see why Litchfield packed in selling Imprezas/Tuning them because we are an **** bunch. You can get a car inspected for £200 so to save yourself a lot of drama just call the AA in the future.
Last edited by juggers; 09 December 2016 at 01:09 PM.
09 December 2016, 03:29 PM
#51
