Notices
ScoobyShop / ScoobyNetPlus Discussions relating to ScoobyShop and the ScoobyNetPlus Membership

Subscription overpayment

Thread Tools
 
Search this Thread
 
Old May 20, 2017 | 01:04 PM
  #1  
kenc's Avatar
kenc
Thread Starter
Scooby Regular
iTrader: (6)
 
Joined: Mar 2006
Posts: 834
Likes: 0
Default Subscription overpayment

I've just noticed that I am being charged twice per month for the one subscription, anyone else having this issue? Or who do I contact?
Reply
Old May 20, 2017 | 01:12 PM
  #2  
ossett2k2's Avatar
ossett2k2
Scooby Regular
iTrader: (9)
 
Joined: Jan 2007
Posts: 6,433
Likes: 39
From: Leeds
Default

Contact admin,I wouldn't expect a quick response tho!
Check your PayPal to make sure you don't have 2 recurring payments set up.
To cancel you have to do it from your PayPal.
It might be faster or should I say it WILL be faster getting a refund if you go through PayPal dispute.
Reply




All times are GMT +1. The time now is 05:11 AM.