Anybody had experience of a car being stolen and not turning up.

A friend of mine had his M3 nicked about 4 weeks ago and is having little or no joy with the insurance company paying out at the mo' as the car has not been found.

Anyone had this happen and know how long this sort of stuff normally takes??

Cheers

 

It isnt legally 'stolen' for four weeks; its taken without the owners consent.

 

This is something that is changing from an insurance point of view -
some go along with this, others are settling claims from 2 weeks onwards
(if you're lucky !).

 

thanks for the answers guys any more input from anyone would be gratefully recieved.

 

4 weeks is pretty typical for actual claim settlement ie for you to receive an offer.

What exactly did the insurers say last time your mate called them ?

 

just some rubbish about time period and vehicle leggally being declared as stolen, prob as above really, will ask him for more details tomorrow.

 

ok

 

Hi Mate,

The insurance company should supply a courtsey car during this 4 week period,right ?

 

Sadly not.
Ours would supply a car if the stolen car was recovered but damaged, or if involved in an accident, if the car is stolen and not recovered (what happened to me) then it's a case of hire a car yourself and pay for it yourself.

I didn't dispute the amount offered by the Insurance thinking it would speed up my payment, it has taken eight weeks and lots of phone calls.