Anyone else getting shafted by BT?
 

To cut a long story short. Have Infinty2 Broadband and Telephone package with BT.

Been paying on Direct Debit now for years with a monthly payment of £39.00 a month and this has been keeping me in credit.

This month Noticed BT in their wisdom have now put my payments up to £54.50! a month. :mad:

Did some digging into my online account, and I seem to be paying for something called 'Friends and Family free weekly calls' and 'Friends and Family Mobile'.

I have now changed this to the weekend only friends and family option for £0.00. Yet the speil on the account page recons BT have set it to the above as it was my cheapest option!? :wonder: Yet it was costing around £5.00 each for the options.

Now what is also making my blood boil is that I cannot change my payments back as it will mean I am in Debit to BT :brickwall

What a bunch of thieving Tossers! :hjtwofing

Anyone else going through this as well?

That's about par for the course with BT..

Had a webworld account with them which I cancelled, but of course they kept sending me the bills and chasing for payment ages after the account was closed :mad:

Have nothing to do with them now.

I've just quit BT because I am moving house, I will not be taking them with me, overpriced and terrible customer service.

I gave up on BT years ago due to extra/hidden charges etc..

I left BTover 10-years ago and have never looked back; Sky aren't brill or cheap, but at least they transparent and willing to negotiate:thumb:

What have I done wrong :D

Same here, got rid years ago. Sounds like BT haven't changed much in that time.

Apart from being a Maccam:D

Thats a few miles from wher I live :) You wouldn't like me to drag you by the testicles that far :D