virginmedia
 

hi i have a super hub with 50meg package but my wireless keeps cutting off does it about 5 times a day is there anything i can do to sort it cheers as customer service are a waste of time india call centre

PM Pimmo2000.

He works for VM and always seems willing to help if he can.

cheers

Apparently there is a firmware update out for the superhub - it fixes a few issues and also lets you use it in 'modem only' mode so you can then use a 'proper' router to do wifi, nat etc.

hth :)

Thank you will give it a try

Lol I had 10 of these replaced. There is a fault with them. A new one is coming out

I had the same trouble , so i changed the channel the wifi transmitted on in side the hub :thumb:

you will only get r30 firmware if it is pushed to your modem. i don't think it is on general release yet.

What wireless router should i get i will be running 1 xbox and 3 laptops on the wireless signal cheers

Cheap and cheerful WRT-54G or something similar (linksys) - they can be modd'ed with dd-wrt (google it) - have mine running that and it never goes wrong :)

Also - apparently the firmware can be forced on the SuperHub - check out Avforums as I've seen something on there.

thanks

is it the netgear routers that can have a "tomato" tweak to make them better?

Press and hold the big virgin media button on the front for a few seconds and it will turn the wifi part of it off so you can use it as modem only, then just plug in another wifi router into it.

This is what I had to do and I even get a better signal than the superhub.

so do i just plug the new router into one of the lan ports after i turn off the wifi on the super hub

Yes mate, as simple as that.

cheers

set up my wireless router now hopefully thats me all sorted thanks for everyones help