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-   -   Fords of Winsford - What a joke ! (https://www.scoobynet.com/non-scooby-related-4/890742-fords-of-winsford-what-a-joke.html)

richs2891 30 May 2011 12:54 PM

Fords of Winsford - What a joke !
 
JJust got back from Fords of Winsford, 100 mile round trip. What a bunch of utter jokers. Went to look at a used Kia for the Mrs, Right price, right spec, etc then the sales person say - oh by the way as there are no stamps in the book so it’s not under any kind of manufactures warranty.
Considering I asked how much of the warranty was left when I booked the test drive, and got a now I find out an inaccurate answer, to say I've very annoyed is saying the least.
They did offer to throw in one of their 1 year warranty but as part of the idea was it comes with a 5 year manufacture warranty, pretty pointless. Did ask if they have conformed it with Kia and got told that would be up to you !
Did ask if they were going to compensate me for my waste of time and petrol costs, might have well as spoken to a brick wall.
How do these car supermarkets survive, as seems looked on the web and found horror stories about FOW and the like.
But who buys a new car and then does not service it / get it stamped - seems a bit suspicious to me.

Anyone else got any horror stories about car supermarkets etc ?

Richard

f1_fan 30 May 2011 01:03 PM

Mate of mine has bought from FOW several times with no issues.

Golden rule is never be prepared to not walk away no matter how far you have travelled.

Jaybird-UK 30 May 2011 02:16 PM

A misunderstanding over service history is hardly a 'horror story' especially since you didn't buy the car.

At best Id say salesman incompetence.

richs2891 30 May 2011 05:21 PM

Deffo sales person incompetance, was asking if anyone else had any horror stoires of car supermarkets. as in the last line on my post.

Richard


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