Will CURRYS come good ??
My Matsui 2Gb MP3 Player has a dead pixel ..... Currys 'Tech Guys' been to look at it about 1 hour ago. 2 Technicians arrive and cannot agree whether I should get a new screen.
They decide it's tough luck for me and, although the MP3Player is faulty, they will not rectify the fault. I phone the MD at Currys, he arranges another visit (not him! ) this evening - but, he says in his letter, the MP3 Player has a 'PURITY' Fault but is within Manufacturing Spec. Well, how would they feel if my Credit Card had a 'PURITY' Fault and only paid them what the Player was worth???? Hmmmmmm, I doubt they would be best pleased!! Anyone been here before? Anyone know what the 'accepted' view is? As I understood it - the faulty pixel tolerance only applied to PC Monitors and not MP3 Players. It's one Pixel out of 500 - but, it is ruining my listening pleasure - does that count? If they take it away do they leave another Player or am I lost for months while they replace the screen? Can I demand they take the Player when they have the panel ready to fit? Will it come back in a worse condition than it left me, and can I get them to sign to say it is perfect with no scratches on the case? Interested in your views. I'm sure John Lewis would treat me better - what do you think? Or should I have not bought it from the bargain bucket reduced stock last day of the sales for a couple of quid ? :D |
ffs you muppet see mr lewis you twot lol :)
happy new year steve&donna&scooby&baby :) |
Imitation is the sincerest form of flattery, mr lewis will be pleased
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Sonic, I find it had to see how a faulty pixel is ruining your listening pleasure since you use your ears and not your eyes to listen ;) mayber thats why they wont change it, now on the other hand if it was a TV that has a green ot appearing in the middle of someons face when watching it {but the sound was ok} then I could see the need for a replacement, however I doubt you will find anyone who has had this type of problem since it is very very very very very rare.
;) |
Mr Lewis has the photographic evidence and the video of the very very very very very rare event
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Originally Posted by BigBoyz
(Post 7523163)
Mr Lewis has the photographic evidence and the video of the very very very very very rare event
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the photo's are on the last page - you can't miss them
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:Suspiciou :lol1:
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I am sure you must have seen Pete's thread though before you bought from Curry's. Perhaps you should mention Pete and his case to the MD-might put the fear of God into him!
Les :) |
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