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Originally Posted by Wish
(Post 7774465)
Im feked if i would right them a letter ..... see how they like bad customer service
Too many people have no balls these days, they play "Roll Over and Tickle Tummy" games when getting shafted :rolleyes: |
Page 4 .... Shocking :norty:
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DSG - who own Currys - have lost £20 million this quarter due to Pixel Pete!
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NICE ONE PETE well done :thumb:
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DSG have lost a huge amount of money due to treating their Customers like dirt ...... it really is as simple as that.
John Lewis don't seem to be suffering despite charging higher prices! Customer Service is where it's at and as long as DSG keep ignoring this important part of selling things they will suffer ..... and, as more know about it/get burned, more will avoid them like the plague. It's so simple, treat your customers well and they return!! |
Originally Posted by pslewis
(Post 7801114)
DSG have lost a huge amount of money due to treating their Customers like dirt ...... it really is as simple as that.
John Lewis don't seem to be suffering despite charging higher prices! Customer Service is where it's at and as long as DSG keep ignoring this important part of selling things they will suffer ..... and, as more know about it/get burned, more will avoid them like the plague. It's so simple, treat your customers well and they return!! Well done. Les :) |
Wouldn't that be poetic justice?
They lost the cost of the TV and Court Costs AND got a thread running explaining to whoever wanted to look (over 24,000 did) that they treat Customers extremely badly. It would be so much cheaper to employ a proper Customer Service Team to step in when the 'TechGuys' are confused! New TV - about £300? Bad Press - about £20 Million!! GOOD CHOICE DSG!! :rolleyes: |
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