Another BOO to K.Michaels
I have been trying to contact them for the last week....always on hold for an age,leaving details on their website,sent an email with all the details so they could phone me when they were quiet enough...no joy.Finally got through this morning on the phone,was asked who do I want to speak to,I say anyone...they ask my age(40 y.o.),and who with and what was my best quote so far...411 quid/admiral for a '94 WRX..rather abrupt he says no we cant get anywhere near that,never asked post code blah blah(which is not a bad one),considering some of the good prices that have been getting banded about on here I find that hard to believe(not that i have knowledge in the insurance industry ye understand:wonder: ).A-plan in fact quoted me 360 but with cat 1 security,only have cat 2, Keith Michaels could not obviously be arsed ....maybe his coffee was gettin' cold or summit,I'll take my hard earned elsewhere.
:razz: Col |
Should have asked for Gary then
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If your 'naming and shaming' who else have you has bad experiences with? I tried ringing Moley a week ago and couldnt get through. Im assuming he was busy and wont hold it against him!
I know its disapointing when you see the prices on these threads for insurance but everyone has different postcodes, mods, age, etc so I suppose you wont always get good quotes unfortunately So why dont you tell us who else youve had bad experiences with? Ive had to wait an age for nearly all insurance companies on the phone, been asked endless questions and then lastly 'is it an import' and cant help, after half an hour of being on the phone. |
Originally Posted by Holyterror72
(Post 6672653)
If your 'naming and shaming' who else have you has bad experiences with? I tried ringing Moley a week ago and couldnt get through. Im assuming he was busy and wont hold it against him!
I know its disapointing when you see the prices on these threads for insurance but everyone has different postcodes, mods, age, etc so I suppose you wont always get good quotes unfortunately So why dont you tell us who else youve had bad experiences with? Ive had to wait an age for nearly all insurance companies on the phone, been asked endless questions and then lastly 'is it an import' and cant help, after half an hour of being on the phone. I know it can be hard to get hold of me at times, but as you can all appreciate i am very very busy, but i do try to get back to everybody. Many thanks Gary |
Gary,
I didn't mind waiting mate. Things sure sped up a bit when they asked who I was and when I said "The Gimp".........party on cowboy. Steve |
Originally Posted by Stevesbluewrx
(Post 6672752)
Gary,
I didn't mind waiting mate. Things sure sped up a bit when they asked who I was and when I said "The Gimp".........party on cowboy. Steve |
I understand and expect to get stuck on hold ,the thing that peed me off was finally getting through and upbruptly being told after hardly any questions no we cant help you.
Holyterror72 cant say I've had any other bad experiences Mate. |
What good insurance companies have you contacted? Ive got an import and need to ring around in the next few weeks so any help is appreciated.
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Originally Posted by Livicol
(Post 6672809)
I understand and expect to get stuck on hold ,the thing that peed me off was finally getting through and upbruptly being told after hardly any questions no we cant help you.
Holyterror72 cant say I've had any other bad experiences Mate. Bear in mind as a broker we don't just do cars, we do household, public liability, commercial insurance etc. The questions you would have been asked are aimed to tell if we'll be able to help or not. In this case your quote elsewhere was too cheap for us to compete with, and i would have hoped you'd rather be told this at the start of the quote before we wasted 10 minutes of your time asking all the questions just to tell you we can't do anything. Thats why we normally ask what your best quote elsewhere is. NOT so that we can just beat that quote by a few quid, is is to find out if we are wasting both our time and your time by going through a full 10 minute quote. |
Have been trying to get of you gary for the past 4 hours! :mad:
Have also been on hold twice for 5mins and been cut off. |
Originally Posted by chrispurvis100
(Post 6673030)
Have been trying to get of you gary for the past 4 hours! :mad:
Have also been on hold twice for 5mins and been cut off. Will be in contact as soon as i have an answer |
Cheers m8, just wanted to check that I'm insured on the teg past today. :D
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Can imagine it being frustrating for both parties
But as Gary says, there’s only one of him! Moley, couldn’t you have a word with the boss and either get a DDI or voicemail? Or maybe an email address set up specifically for Scoobynetter’s? you could then automate the reply so everyone is kept in the loop (underwriters etc) Just a thought mate |
Originally Posted by RMA26
(Post 6673181)
Can imagine it being frustrating for both parties
But as Gary says, there’s only one of him! Moley, couldn’t you have a word with the boss and either get a DDI or voicemail? Or maybe an email address set up specifically for Scoobynetter’s? you could then automate the reply so everyone is kept in the loop (underwriters etc) Just a thought mate Hopefully if anyone needs to contact me via e-mail send it to gary.m@keithmichaels.co.uk i SHOULD get it |
Originally Posted by Moley_WRX
(Post 6673190)
Am working on a few ideas :thumb:
Hopefully if anyone needs to contact me via e-mail send it to gary.m@keithmichaels.co.uk i SHOULD get it |
Got to say that it only took me 2 phone calls to get hold of Gary - and when I did it was the fastest insurance quote and deal I think I've ever been through! He beat A-Plan by almost £300.
With most insurance companies (or any company really) it really depends on who you get, my experience with A-plan was very average, whilst others on here rave about them. My experience with Keith Michaels has been excellent. Richard. |
Only ever had GOOD experiences with KM and Gary....
EVEN DID A OUT OF HOURS CHANGE OF VEHICLE!!!... Sorry to ANYBODY that winges because you had to want 20 mins to get to speak to Gary, if you dont want the best cover at the best price DONT WAIT!. Gary has always consistantly offered the best cover for my scooby`s. it seemd that everybody want things done that very min.... SORYY BUT PPL HAVE JOBS TO DO...... BTW Gary can gou give me a call as i had a very odd letter from you guys the other day!!! Darren THUMBS UP TO GARY FOR EVEN OFFERING HIS SERVISES :-) |
back to the point
Think you guys are all missing this Guys point here......he probs phoned after reading on here how super duper Keith Michaels were only to be shot down in flames, rudely by the sounds of his post.
oooohhhh Darren, I hope thats not your genuine phone number ??? Bright as black oot,one of the busiest forums on the www ! |
Originally Posted by C. Jay. k.
(Post 6675875)
Think you guys are all missing this Guys point here......he probs phoned after reading on here how super duper Keith Michaels were only to be shot down in flames, rudely by the sounds of his post.
oooohhhh Darren, I hope thats not your genuine phone number ??? Bright as black oot,one of the busiest forums on the www ! As i have stated MANY times before if you do need a quote make sure you speak to me (Gary Moulson) :thumb: |
the phone is a payt so throw away sim..... used for work and internet ppl (hence not switched on while sleeping!!!)...
i do love those dirty calls tho makes sitting on the m25 a little less boring... LOL |
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