Had BT broadband for 3 months - working fine...
Yesterday booted up the computer as normal --> but the BT voyager modem wasn't recognized by the computer (ie ?USB device). Re-installed the drivers again ---> but everytime the computer is switched on it recognizes the modem as new hardware found and wants to load the drivers again... I can't fathom it at all - I've unloaded everything including the firewall, other USB devices etc.. but no effect.. Anyone help ?? Cheers, Gastro PS Installation release is v1.3 + BT technical help can't seem to sort it either ??! :eek: |
delete all drivers related to the adsl modem from device manager and networks (in control panel) and then remove the modem , then reboot PC. once PC fully loaded the OS, stick the modem in. it "should" detect the modem and ask for the drivers.
have a look at http://www.btofaq.net/ for extra info on BTO :) |
Suba,
Done all that - but still no joy... Something curious is happening on installation - the program requests to restart the computer before installation can proceed (ie it never gets to the copyright acceptance page) - so in effect it never gets to installing anything because on reboot it does exactly the same thing ! Any ideas ? Gastro |
have you got another PC you can try the install on? or if you got a spare HDD, install a brand new OS on it and then install the adsl s/w again.
all i can think of is maybe some corruption on some files, etc. unless someone else can pin point the problem. p/s how are you getting online now? pp/s i dont have adsl! me on dialup only! |
At work.... hence this frantic cry for help !
I've considered that - and will probably install Win2000 on the other HDD to see what happens. Cheers, Gastro |
maybe this?
http://theregister.co.uk/content/22/28722.html |
Mmmm - thought that being cut off was a posssibility - but BT said no - and anyhow it seems like an install problem I'm faced with - the computer isnt even recognizing an ADSL modem !
Gastro |
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As i recall you are supposed to install the drivers before the device.
Have you tried this ? Steve |
Gastro the Hospital IT department may frown on your use of the NHS facility to engage in banter on a lads mag bulletin board :p ;) ROFLMAO
Just don't click on any of those Jordan pictures or you will be in trouble :D |
Yep - I've tried installing it before connection etc.. it does the same :(
The hardware works - hence my connection now via my laptop ! Hospital IT - who are they ? ;) ... anyway starting a new job tommorrow LOL ! It must be a software conflict of some description since the install disk went through no probs on the laptop.. Time for a 'format c:' moment I think ! Gastro |
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