Hi

I placed a bid on QXL for a holiday and was not concentrating fully as it is from 11th September rather than August.

One week in Corfu, flying from Luton currently £224 each - if anyone is looking to go away then (and help me out http://bbs.scoobynet.co.uk/wink.gif ), take a look at

If I was you I would be emailing theradman sharpish and offering him twenty quid to up his bid http://bbs.scoobynet.co.uk/wink.gif

(I hope you can get his email address from there...)

Oops.

[This message has been edited by RichB (edited 08 August 2000).]

Ill give you £250 for the 2 tickets, I know im pushing my luck a bit but I didnt want to go to Greece and around that time there is usually a glut of £99 specials for a week away.

A bit more info...

I sent an e-mail to QXL fifteen minutes after placing the bid stating the dates were not suitable. No reply.

No response until the auction closed 18 hours later - the usual "Congratulations.." http://bbs.scoobynet.co.uk/frown.gif

Three hours later I get an e-mail from QXL "Sorry because the auction has now closed.. cancel with JMC - and pay the cancellation fee" - *VERY* angry at this point! http://bbs.scoobynet.co.uk/frown.gif

Send a reply stating that it is not acceptable - no response for 24 hours http://bbs.scoobynet.co.uk/frown.gif

Meanwhile, I got an e-mail from JMC the travel company asking me to confirm the details. They were unaware of my correspondence with QXL at this point.

Send a reply to JMC explaining the situation very politely and asking for some "common sense" - copied to QXL.

Reply back from QXL - "Sorry but..." and at the bottom of the e-mail "The matter is now closed" http://bbs.scoobynet.co.uk/frown.gif

Reply from JMC - "No problem - we will cancel the arrangement" http://bbs.scoobynet.co.uk/smile.gif

It just goes to show IMHO the difference between a company who values their relationship with their customers - and those who don't!

Crisis over!

Thanks

Gavin