GOOD:

sky-

i ordered sky+ and found out that just after instal the instal fee was removed, i thought what bad timing BUT one call to sky to say "thats ot very fair is it" and the refund my instal costs no questions....superb company!


BAD

NTL-

my NTL dispute now covers 6 months consisting of about 12 letters to them 30+ emails, abaout 9hrs on hold, 10 phone calls, 20 "sorrys" from them, and about 10 incorrect bills including a DISCONECTION NOTICE for a service that i had stopped 3 weeks before and they had collect the set top box for (disconect what you morons?) and the latest is a letter from a third party collection comapny (we will visit you to collect the money) for a bill that NTL said was wrong in June but never sorted out.

NTL and THE worst company i have ever dealt with i my life.

T

NTL sold me Broadband internet, but FAILED to tell me that they couldn't support me if my computer ran Windows XP......which, of course, it does!!
Took me about 3 weeks to get it up and running, even then it was done by my niece's fiance!
Alcazar

Dont even get me started with those NTL fcukers.......

my last conversation with them went like this:

"sorry sir, i cant explain why we havent called you back within 24 hrs if we said we were going to, if you like i can raise a complaint about it and we will call you back within 24hrs"

"hmmm, last bloke at NTL i spoke to assured me there was no policy of employing retarded chimps...but having spoken with you i now doubt him"

"yes sir, would you like me to have someone call you......"

GIVE UP (only good thing is i stopped my DD in June so they aint getting my money!