Has anybody had any experience with Iain purchasing a car?

I rang him a week ago wanting to leave a deposit for a 2003 STi. I have since rung him again and sent numerous e-mails but still no reply!!

Maybe I should take my money elsewhere!?

Am I just being unlucky as I have heard good comments about his service on this board, but I dont seem to be getting it :(

Phil

Iain Is a Fanatastic Guy and worth keeping trying to contact him, He is often away abroad and is very busy sourcing cars, I bought an STi7 from him and can only praise his company and his customer care skills, Much bettewr than the Subaru network. keep trying him or e mail hime, he will get back to you

nice guys at Litchfield Imports

I got MY02 wagon from them

Must admit, they were often too busy... (need a receptionist!)

And Yes I would without hesitation use them again

Go for it... if you can

Iain, is a top bloke. His customer service is excellent. I know when I spoke to him on Sunday he had literally hundreds of e-mails to go through!!, keep trying the phone he will go out of his way to be helpful.

Oh yee of little faith ;);):p:p:D:D

Yep top bloke, he is overworked (hehe) but its self induced, based on his success. Keep at him it will be worth it in the end. I did and now own a lovely STI. He even took me out and filled it up with optimax before my trip back to Bonnie Scotland. If he was only a Scotsman he would be nearly perfect!!!

Dave Allan

I phoned him yesterday and spoke to him so he is around.

Seems a nice bloke and there are many testemonials on this board.

Will probably be using him v.soon for an MY03 :)

cannot stress enough what a decent bloke iain is.

He reserved my car on the promise of my word that I would buy it, over the phone from another country not havign seen it.

Before I had the chance to see the car, shake his hand and give him a holding deposit, he was offered over £3k more for it, but since I had said I would take it, he kept it for me even though that meant him making less profit.

I have said this so many times on the bbs before, I should save it as a standard response.

Quite simply the most honest bloke I have ever met, and now a friend rather than a car salesman.

Cannot praise the guy high enough. Keep trying!

Thanks for you responces.

I have only heard good things about Iain on this board so presumed I was just being unlucky. I have sent a few more mails so will hopefully get a responce soon!

I am probably just being impatient as I have no car at the moment and want to be at the top of the list for a 2003 STi

Phil

Iain is indeed a top guy, he is also a busy guy so keep trying, he will sort you out.

Jamie

:D Thanks guys all sorted :)

We have been flat out with demostration drives and Autocar visited the other day as well.

Dave: You'll be glad to know that my Mother is from Edinburgh ;)

Iain

www.litchfieldimports.co.uk

[Edited by iainlit - 9/26/2002 10:32:22 AM]

Iain, I knew their had to be a bit of Scottish Blood in You!!!!!
but you dont spell your name the Scottish way
Thanks for the kind e mail, and Folks I will be buying another car from Litchfields that is a definate!!!!!

Send me that Stock List of cars that you have for sale
Regards Ian