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-   -   Traders - don't want the work? (https://www.scoobynet.com/non-scooby-related-4/1055735-traders-dont-want-the-work.html)

robby 19 August 2018 12:13 PM

Traders - don't want the work?
 
I'm not sure why but it seems traders don't want or need the work these days.
They have websites showing their products and services but either are too busy to reply (even after several months) or just don't want to sell?
I've been trying to get a price for a new sectional garage door for months with no luck, filled in all the forms on several websites advertising free quotes and surveys but no-one has got back in touch? This is an expensive product (to me at least) and they must make several hundred profit, it's their only product line as i go to garage door specialists not a general builders, etc so i don't know why they aren't bothered?

A couple of weeks ago i read about more and more break ins of homes by thieves snapping off standard euro locks so decided to change to the anti bump/ snap locks, found 2 or 3 local locksmiths who specialised in them so asked for prices inc fitting - no-one has replied! WTF - even asked 1 company to come and fit them without asking for a price just do them as i want to upgrade - never turned up?

A couple of weeks ago i had a dent on my car - emailed several mobile companies local, filled in their on line forms inc photos as requested and only 1 reply which i ended up using as it seems the others didn't want the work

Does anyone else find this happening?

JDM_Stig 19 August 2018 01:09 PM

Have you actually rang anyone and asked, all the information you have supplied seems to suggest you sit and fill in online forms then wait ?
Most companies get hundreds of online applications, as a small company I get around 50 a week, from people just asking silly questions,
the ones that ring me get the time, as they have taken the time to make contact with me direct, not just the online forms,
So I suggest if it was that important to you, that you pick up the phone, speak to Bob at Bobs Garages, so he knows you are genuine, see how you get on.

robby 19 August 2018 01:26 PM

Yes i called a couple of garage door suppliers who said they would arrange for someone to come out - never showed up? 1 who said they would come out to do a survey just asked me to take photos of my current setup from different angles, take measurements then send all details in - i thought that was what they would do during the survey?

I usually look online 6pm> after work, most places are closed which is why i fill in their online forms - i thought with them having an online form that meant they would look at it and get in touch?

ALi-B 19 August 2018 01:33 PM

Online contact is a waste of time for non-Internet based services. Especially with sole traders or small/medium businesses that employ no admin staff to manage that kind of stuff, as mentioned online contact forms often become mixed in with bots, spam, scam and timewasters. I know the business I work for treat online contact as something to mess with in during spare time...and we are never quiet so there is little or no spare time. I would imagine most busy some traders and small businesses are the same. Our online presence/contact mainly comes via trader referral websites.

If it's a sole trader you possibly may have more luck making online contact via Facebook. But phone or customers visiting in person will always be a priority. If they ignore phones or end up as No-shows, they are businesses you don't want to deal with anyway.

Anyway, Eurocylinders...held in by one screw, slide out old, slide in new...takes 30seconds to change a lock (less with a 'leccy screwdriver).

Just need the correct length...plenty of online guides on replacing and measuring (as the existing lock maybe the incorrect length...it's not uncommon for a lazy door fitter to fit whatever lock they have on the van...the outside facing side of the lock should not protrude more than 5mm from face of the door handle trim (it's locks that protrude that invite lock snapping).

Fishbowlhead 19 August 2018 02:37 PM

Facebook is just the worst for complete time wasters, asking pointless questions like their your best pal from childhood.

Phone calls are always the quickest way to get things done.

I've not found a way to stop spam bots so I'm considering taking the online form down from my website altogether as it's become a spam problem.

RobsyUK 19 August 2018 08:33 PM

Where are you. I got mine from here
http://www.johnbriarsgaragedoors.co.uk/

and I love the stitching

urban 21 August 2018 07:47 AM


Originally Posted by robby (Post 12023157)
I'm not sure why but it seems traders don't want or need the work these days.
They have websites showing their products and services but either are too busy to reply (even after several months) or just don't want to sell?
I've been trying to get a price for a new sectional garage door for months with no luck, filled in all the forms on several websites advertising free quotes and surveys but no-one has got back in touch? This is an expensive product (to me at least) and they must make several hundred profit, it's their only product line as i go to garage door specialists not a general builders, etc so i don't know why they aren't bothered?

A couple of weeks ago i read about more and more break ins of homes by thieves snapping off standard euro locks so decided to change to the anti bump/ snap locks, found 2 or 3 local locksmiths who specialised in them so asked for prices inc fitting - no-one has replied! WTF - even asked 1 company to come and fit them without asking for a price just do them as i want to upgrade - never turned up?

A couple of weeks ago i had a dent on my car - emailed several mobile companies local, filled in their on line forms inc photos as requested and only 1 reply which i ended up using as it seems the others didn't want the work

Does anyone else find this happening?

Whats wrong with the current garage door?
If you're only looking to tidy it up, consider covering it.
This is what I currently have - certainly beats looking at a the old door
https://www.style-your-garage.com/en...ge-poster.html

BMWhere? 21 August 2018 09:12 AM

Its a classic case of supply and demand. If there are more people needing the trade than there are tradesmen, then they simply can't handle the amount of work. They can pick and choose the jobs they do and also get away with hiking the prices. I'm afraid this is only going to get worse with Brexit as many of the EU tradesmen are now leaving the UK and creating an even bigger shortage.

beanbaby 21 August 2018 11:42 AM

I can totally agree. I have been trying to get some rendering done at home and no one ever turns up to quote.

urban 21 August 2018 12:05 PM


Originally Posted by beanbaby (Post 12023450)
I can totally agree. I have been trying to get some rendering done at home and no one ever turns up to quote.

But have you actually talked to people, or relied on electronic means of communication.

BMWhere? 21 August 2018 12:14 PM


Originally Posted by urban (Post 12023454)
But have you actually talked to people, or relied on electronic means of communication.

If they offer electronic means of communication, then they should respond to it. If they were short of work, they would respond to every communication, as it is, they might answer the phone, but its still no guarantee they will come.

robby 21 August 2018 07:45 PM


Originally Posted by urban (Post 12023415)
Whats wrong with the current garage door?
If you're only looking to tidy it up, consider covering it.
This is what I currently have - certainly beats looking at a the old door
https://www.style-your-garage.com/en...ge-poster.html

I have an up and over standard steel door, prefer a sectional door for more security, weather resistance and maybe remote for laziness

pimmo2000 22 August 2018 08:05 AM

As someone who prefers online contact it's very disappointing to hear so many traders dismissing it. I like to put down in writing what I want or need and get a reply back I can work from.

Must lose a lot of business this way ..

robby 22 August 2018 08:59 PM


Originally Posted by pimmo2000 (Post 12023570)
As someone who prefers online contact it's very disappointing to hear so many traders dismissing it. I like to put down in writing what I want or need and get a reply back I can work from.

Must lose a lot of business this way ..

I agree
It's better to get a price via email so you have it in writing, getting a price over the phone hmm - that can change when it comes to paying or you might forget the quote unless you write it down (i can't remember several verbal quotes and who said what)
As most of us work during the day evenings is when we shop (online) so filling online forms is usually the only option

JDM_Stig 22 August 2018 09:31 PM

Just to add a little balance, not for the first time, I have turned up to price a job today and no customer, no answer on their phone,
I always take a picture incase they scream no show and just send that, with the time and date on, and say well I was there lol

robby 22 August 2018 09:46 PM


Originally Posted by JDM_Stig (Post 12023652)
Just to add a little balance, not for the first time, I have turned up to price a job today and no customer, no answer on their phone,
I always take a picture incase they scream no show and just send that, with the time and date on, and say well I was there lol

Bet you wished you'd quoted online :)

JDM_Stig 23 August 2018 08:16 AM


Originally Posted by robby (Post 12023653)
Bet you wished you'd quoted online :)

In my trade you cant unless you just bang a huge price in, this was another online enquiry, so it`s why I hate them lol

coupe_20vt 23 August 2018 12:29 PM


Originally Posted by JDM_Stig (Post 12023669)
....as a small company I get around 50 a week, from people just asking silly questions


Originally Posted by JDM_Stig (Post 12023669)
In my trade you cant unless you just bang a huge price in, this was another online enquiry, so it`s why I hate them lol

So it begs the question, why do you offer the facility to enquire online?

^Qwerty^ 23 August 2018 12:52 PM


Originally Posted by ALi-B (Post 12023166)

Anyway, Eurocylinders...held in by one screw, slide out old, slide in new...takes 30seconds to change a lock (less with a 'leccy screwdriver).

Just need the correct length...plenty of online guides on replacing and measuring (as the existing lock maybe the incorrect length...it's not uncommon for a lazy door fitter to fit whatever lock they have on the van...the outside facing side of the lock should not protrude more than 5mm from face of the door handle trim (it's locks that protrude that invite lock snapping).

This. I did my own, just took each barrel out in turn, measured it, adjusted a couple and then ordered (six doors). As mentioned above, it's one screw. The important bit, at least for the locks I have is to label each key card with where you've installed the lock incase you need to order more keys. There is no serial number recorded on any of my keys, you can't cut new ones and the only means of ordering additional keys is via the serial number.

ALi-B 23 August 2018 01:26 PM

What I did was ordered all mine 'to pass' so one key fits them all (4 doors in total). So much more convenient now :)

Some of mega-secure cylinders like the Avocet ABS cannot have keys cut from the original...need the security card for the code.

^Qwerty^ 23 August 2018 04:54 PM


Originally Posted by ALi-B (Post 12023704)
What I did was ordered all mine 'to pass' so one key fits them all (4 doors in total). So much more convenient now :)

Some of mega-secure cylinders like the Avocet ABS cannot have keys cut from the original...need the security card for the code.

I have the Avocet ABS locks, hence my note above about recording which lock/door is associted with which card. Never thought about getting all six doors on one key, but if you lose a key it sounds expensive.

JDM_Stig 23 August 2018 05:00 PM


Originally Posted by coupe_20vt (Post 12023701)
So it begs the question, why do you offer the facility to enquire online?

Why not?
I have recently stopped on ebay and the like, but no email and you look proper old hat,
be like turning up with a raw plug tool and hammer to make holes.

ALi-B 23 August 2018 07:10 PM


Originally Posted by ^Qwerty^ (Post 12023730)
I have the Avocet ABS locks, hence my note above about recording which lock/door is associted with which card. Never thought about getting all six doors on one key, but if you lose a key it sounds expensive.

Well, if my house keys got stolen, I'd have to replace all the locks anyway. Although only two of the doors are external, so I could just replace the two and go back to having multiple keys.

Gaffer had the works keys stolen, which after the insurance company played funny beggers ended up with me removing all the locks and racing off to the locksmiths for replacements with getting duplicates cut as well...all in all it cost £600 in locks and keys :eek:

coupe_20vt 24 August 2018 02:47 PM


Originally Posted by JDM_Stig (Post 12023731)
Why not?
I have recently stopped on ebay and the like, but no email and you look proper old hat,
be like turning up with a raw plug tool and hammer to make holes.

Yes but all you've done is complain about it :lol1:

alcazar 27 August 2018 09:17 AM

Contacted FOUR builders for a quote for internal structural changes due to my wife's now disability.

ONE has responded.

BMWhere? 27 August 2018 09:38 AM

If only there was a source of labour that could make up for the shortage of traders in the UK :wonder:

alcazar 29 August 2018 09:19 AM

There is no shortage. Over 100 builders for me to choose from on the yell.com website.

I chose four. No reply from three, one agreed to come yesterday, never turned up.

Will be doing the job myself now.

dpb 29 August 2018 10:46 AM

Gone back to Poland ?

alcazar 29 August 2018 11:35 AM

Nah, I'd not be ringing any Po-scum. :D

The only one who responded was a firm I used many years ago. He never turned up.

The job will now be mine and my son's.

hedgecutter 31 August 2018 10:18 AM

Sumo Power replied to my website inquiry the moment that they opened this morning, having contacted them late last night. Top job Rob!


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