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-   -   subscription taken 3times on cancelled paypal (https://www.scoobynet.com/non-scooby-related-4/1041343-subscription-taken-3times-on-cancelled-paypal.html)

cuprajake 22 August 2016 01:30 PM

subscription taken 3times on cancelled paypal
 
who do i contact to get my money back,

i cancelled my subscription via paypal and its been taken 2 times, its only £6 but not the point

jake

peter zippy reid 22 August 2016 01:33 PM

Stu

pimmo2000 26 August 2016 08:16 AM

go through paypal? you sure you cancelled? if you did it correctly they can't authorise payment.

cuprajake 26 August 2016 09:09 AM

there were 3 seperate ones set up for some reason..

scottydouk 26 August 2016 11:11 PM

I have the same issue, 8 times I seem to of paid since 2012 and at £18.00 ago! I have cancelled several times, all logged in my Paypal account.

Does anyone have 'STU' contact details?

Cheers

pimmo2000 27 August 2016 06:37 AM

"Please Note: This is not suitable for trade members to sell commercially. *These are recurring subscriptions, which you may cancel from your own Paypal account"

Seems odd you've been charged again ..

cuprajake 27 August 2016 07:01 AM

Yep, ive cancelled everything now, if it happens next month ill be pissed. Seen as you cant contact anyone on here ffs

scottydouk 27 August 2016 04:43 PM


Originally Posted by cuprajake (Post 11870782)
Yep, ive cancelled everything now, if it happens next month ill be pissed. Seen as you cant contact anyone on here ffs

I have cancelled via PayPal several times in passed years, still going out and twice yearly.
I know the feeling with not getting any responses from moderators!

ossett2k2 27 August 2016 05:09 PM

Try tagging a mod or stu on this thread,seem to get a quick response that way :thumb:

cuprajake 27 August 2016 05:48 PM

Stu hasnt ben on line in yrs

ossett2k2 27 August 2016 06:20 PM

Stu is always on here,tag him an he shall come :)

cuprajake 27 August 2016 06:22 PM

Must be a different one then

ossett2k2 27 August 2016 06:26 PM

Was last on at 6.08pm tonight.
@Stu @ Internet Brands

BoozyDave 28 August 2016 10:22 PM

When I started paying, £2 was charged 3 times, then £2 a month after. I cancelled my DD with paypal, the payment still came out for the next 3 months. I tried contacting Stu, but got no refund or response :mad:

It's not the amount of money, it's the 'I want to cancel, but they keep taking it' that p1sses me off

pimmo2000 28 August 2016 10:45 PM

Claim back through PayPal


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