Originally Posted by ScoobLou (Post 10622753)

Hi Gary

Any luck as insurance runs out on Wednesday/:thumb:

Originally Posted by Moley_WRX (Post 10631726)

I asked Fraser to have a look at the quote and see what he can do, so not sure exactly what the price was before and after.

Originally Posted by Scooby Dan (Post 10639141)

Mine went up by about £60 which was a little disappointing as I have a clean license and not made a claim for over 15 years . Find it really annoying when people keep coming on here saying that their premiums have gone down . Can't understand why mine should be increasing . Can only think that these people must have reached a special age or something . Anyway doesn't matter to me anymore as I sold my Scooby 2 days before renewal time .

Originally Posted by ScoobLou (Post 10639407)

What really gets my goat is that if you are a loyal customer why not give you the best price come renewal time?

KM was lucky to get my custom this year.

Nearly went to A Plan!

Originally Posted by BULLITT (Post 10639698)

Could it be that your area has suffered a lot of claims over the last 12months? Such as the Crash for Cash scams etc? That affects your premium.



I've been a customer with KM for 4 years now and have always been given the best price on renewal and I should be lucky Gary offers it to me given my f*%k ups with renewal dates (forgot one year and car was park in garage with no insurance, only found out when I tried to tax it before going away for a weekend).

I would suggest trying to get hold of Gary a couple of weeks before your renewal, that way you have plenty of time to get hold of him and, if possible, negotiate a price.

Originally Posted by ScoobLou (Post 10639714)

RIGHT this also gets my goat.

Why the heck do you have to speak to Gary? If Frazer cant do his job properly and Subarus are not his thing he shouldn't be doing the job.

Also once you speak to someone else at KM your at not allowed to DEAL with anyone else.

It they are the same next year I will just take business elsewhere.

Originally Posted by BULLITT (Post 10639734)

You don't HAVE to speak to Gary, but if you have a Subaru and you want the best deal then it's in your best interest to speak to him as he is the Subaru liaison/specialist broker, he knows who will and won't offer the best deal for Subaru's and their owners.

Now most people would see having one point of contact regarding something like insurance as a good thing :confused: What gets my goat is having to chase around speaking to 6+ different people and having to explain the situation each time. Obviously KM have decided to take this on board and make it their policy that you speak to the first broker you speak with.

From experience other insurance companies can't even come close on renewal, this includes A-Plan etc and as previously posted about my mistake and the effort Gary made to make sure I was covered over the weekend when I went away, I was guaranteed my business from then on but I value great customer service.

A little patience goes a hell of a long way, once you're dealing with the right person, you'll be sorted :thumb:

Originally Posted by ScoobLou (Post 10641243)

You are missing my point. KM didn't not give me the best deal first time round so I had to make 6 or 7 phone calls in order to get KM to beat the others deals.

Anyway still think its odd that you need to speak to Gary to get the best deal, lets hope the red bus doesn't come along.:rolleyes:

Originally Posted by carl heath (Post 10679472)

If km is making profit then what are the others making that want 1k more to insure same car !