Question re. obtaining V5
29 March 2013, 11:24 AM
#1
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Question re. obtaining V5
Hi there,
Biught a car about a month ago from a trader. Filled in all the appropriate bits on the V5 and I have the tear off and keep bit for the new owner. I also have a receipt for the car etc.
Nothing dodgy but the DVLA claim they have never received the V5 even though it was sent so how do I go about sorting it out?
TIA
Biught a car about a month ago from a trader. Filled in all the appropriate bits on the V5 and I have the tear off and keep bit for the new owner. I also have a receipt for the car etc.
Nothing dodgy but the DVLA claim they have never received the V5 even though it was sent so how do I go about sorting it out?
TIA
29 March 2013, 11:48 AM
#2
Rule one..
Whenever you send anything important to the DVLA, send it on signed for. They lose so much stuff or enter information into their system incorrectly, its unreal (in one instance my name was "Willow"
). And they show total ignorance about it or the problems it causes.
Rule two, photocopy everything, preferably in colour or in high quality so its legiable. Also do a second copy of anything thats been filled in (i.e change of owner etc.)
Anyway:
I take it you no longer have the green section of the old V5? If you do, easy: Just fill in the V62, photocopy everything and send it with the green slip. If you don't have the green slip, do you have a photocopy?
Regardless, you'll have to apply for a new V5, via a V62 form (which you can download).
Now here's the tricky part....without a green slip you'll have to pay £25.
"but" you may get away with it if you have a covering letter quoting your previous telephone conversation (give time and date and referenumber etc.), and also give your date of posting of the original v5c and provide photocopies of the green slip (and the whole v5c)as proof of possesion at time of posting. You may have more success going to the DVLA office as opposed to post...whether they will try to charge you £25 will be totally dependant on the mood/attitude of the person dealing with it...so be nice!
I got away with it. When I bought my Monaro from a vehicle reseller (they only deal with the motor trade) who lost the V5 slip, so I had no green slip (actually they posted me a v5 and service history for the wrong car
). I needed to tax the car too, so did it at the DVLA office, it was mega busy and they had extra staff running round the room dealing with quicker/easier tasks to reduce the backlog...I happped to be one of those people and a woman dealing with me may have been too rushed to charge the £25 fee (still cost £400+ to tax it though )
Whenever you send anything important to the DVLA, send it on signed for. They lose so much stuff or enter information into their system incorrectly, its unreal (in one instance my name was "Willow"
). And they show total ignorance about it or the problems it causes.Rule two, photocopy everything, preferably in colour or in high quality so its legiable. Also do a second copy of anything thats been filled in (i.e change of owner etc.)
Anyway:
I take it you no longer have the green section of the old V5? If you do, easy: Just fill in the V62, photocopy everything and send it with the green slip. If you don't have the green slip, do you have a photocopy?
Regardless, you'll have to apply for a new V5, via a V62 form (which you can download).
Now here's the tricky part....without a green slip you'll have to pay £25.
"but" you may get away with it if you have a covering letter quoting your previous telephone conversation (give time and date and referenumber etc.), and also give your date of posting of the original v5c and provide photocopies of the green slip (and the whole v5c)as proof of possesion at time of posting. You may have more success going to the DVLA office as opposed to post...whether they will try to charge you £25 will be totally dependant on the mood/attitude of the person dealing with it...so be nice!
I got away with it. When I bought my Monaro from a vehicle reseller (they only deal with the motor trade) who lost the V5 slip, so I had no green slip (actually they posted me a v5 and service history for the wrong car
). I needed to tax the car too, so did it at the DVLA office, it was mega busy and they had extra staff running round the room dealing with quicker/easier tasks to reduce the backlog...I happped to be one of those people and a woman dealing with me may have been too rushed to charge the £25 fee (still cost £400+ to tax it though )
Last edited by ALi-B; 29 March 2013 at 11:59 AM.
29 March 2013, 01:15 PM
#3
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Rule one..
Whenever you send anything important to the DVLA, send it on signed for. They lose so much stuff or enter information into their system incorrectly, its unreal (in one instance my name was "Willow" ). And they show total ignorance about it or the problems it causes.
Rule two, photocopy everything, preferably in colour or in high quality so its legiable. Also do a second copy of anything thats been filled in (i.e change of owner etc.)
Anyway:
I take it you no longer have the green section of the old V5? If you do, easy: Just fill in the V62, photocopy everything and send it with the green slip. If you don't have the green slip, do you have a photocopy?
Regardless, you'll have to apply for a new V5, via a V62 form (which you can download).
Now here's the tricky part....without a green slip you'll have to pay £25.
"but" you may get away with it if you have a covering letter quoting your previous telephone conversation (give time and date and referenumber etc.), and also give your date of posting of the original v5c and provide photocopies of the green slip (and the whole v5c)as proof of possesion at time of posting. You may have more success going to the DVLA office as opposed to post...whether they will try to charge you £25 will be totally dependant on the mood/attitude of the person dealing with it...so be nice!
I got away with it. When I bought my Monaro from a vehicle reseller (they only deal with the motor trade) who lost the V5 slip, so I had no green slip (actually they posted me a v5 and service history for the wrong car ). I needed to tax the car too, so did it at the DVLA office, it was mega busy and they had extra staff running round the room dealing with quicker/easier tasks to reduce the backlog...I happped to be one of those people and a woman dealing with me may have been too rushed to charge the £25 fee (still cost £400+ to tax it though )
Whenever you send anything important to the DVLA, send it on signed for. They lose so much stuff or enter information into their system incorrectly, its unreal (in one instance my name was "Willow"
). And they show total ignorance about it or the problems it causes.Rule two, photocopy everything, preferably in colour or in high quality so its legiable. Also do a second copy of anything thats been filled in (i.e change of owner etc.)
Anyway:
I take it you no longer have the green section of the old V5? If you do, easy: Just fill in the V62, photocopy everything and send it with the green slip. If you don't have the green slip, do you have a photocopy?
Regardless, you'll have to apply for a new V5, via a V62 form (which you can download).
Now here's the tricky part....without a green slip you'll have to pay £25.
"but" you may get away with it if you have a covering letter quoting your previous telephone conversation (give time and date and referenumber etc.), and also give your date of posting of the original v5c and provide photocopies of the green slip (and the whole v5c)as proof of possesion at time of posting. You may have more success going to the DVLA office as opposed to post...whether they will try to charge you £25 will be totally dependant on the mood/attitude of the person dealing with it...so be nice!
I got away with it. When I bought my Monaro from a vehicle reseller (they only deal with the motor trade) who lost the V5 slip, so I had no green slip (actually they posted me a v5 and service history for the wrong car
). I needed to tax the car too, so did it at the DVLA office, it was mega busy and they had extra staff running round the room dealing with quicker/easier tasks to reduce the backlog...I happped to be one of those people and a woman dealing with me may have been too rushed to charge the £25 fee (still cost £400+ to tax it though )Be nice? When am I ever not?
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