Basically I sold my mums old laptop through ebay.

I gave it a full check over before listing and I know full well it was working.

Anyway the buyer after one day said it didn't work properly and wanted a full refund.

I basically asked them to provide details of the fault etc. Anyway to cut a long story short, they opened a case through ebay and I esculated it straight to ebay customer services as I felt I wasn't at fault.

Just got an e-mail from them saying neither of us where found to be at fault so a full refund has been issued to the buyer and the case has been closed.

So I still have the money for the laptop and she still has the laptop and a refund so shes done alright out of it .

Didn't think ebay would be so quick to do this as its only been 24 hours since the case was opened!

Strange

 

wont ebay chase you for the money????

can see a good scam coming up if its true .....

i had a customer say a laptop wasn't working after buying it..... so i got it home again and it had no such fault..... i reformatted it again, and put all the latest drivers on it, heta tested it over night, run all the software up, no issues...

2 days after giving it to him, he's complaining about a fault after he installs some freebie "software" .... Hmmmm

 

Yeah I feel this buyer was trying it on. Don't know why though, its a perfectly good laptop and worth the money payed.

No chase for money from ebay Just says case closed and my account functions as normal, very odd!

 

good luck.... always someone gonna try it on...

 

I sold a Nav screen for an x5 a couple of years ago. Guy received it and emailed me to say it was fitted, working great, and left similar feedback. Also asked if I knew of anyone that could fix his faulty one, which I didn't. It had a cracked screen.

A couple of weeks later I get a PayPal dispute, apparently its faulty. I copied the correspondence to PayPal. This went on for a few weeks.

Finally received an email from PayPal thanking me for agreeing to the refund! FFS, I did nothing of the kind!

Next day his old monitor arrives, complete with crack in screen. I had evidence this wasn't the one I sent, took photos of serial numbers etc, PayPal ignored me... and refunded his money!

 

ebays weird somtimes, I recently bought some stuff off there and it turned out a load of rubbish ,so i complained got no reply so i left neg feedback, his reply to this was " at no time did i say that any parts worked or were usable " ,so i said thats more like it ,pity you didnt put that in your advert ! . anyway a few days later ebay had removed the feedback with no trace , I think they make it up as they go along

 

i had a similar situation where i sold some sti lights on ebay and the guy must have droped them as he complained i had sent him damaged goods paypal didnt listen to a word i said and refunded the money. he posted the lights back and one light clearly was droped and cracked on the edge. i try my best not to use the theaving to55ers after that.