I've just logged into a Next account I opened a few months back to buy a shirt and noticed the account was saying payment over-due! Rang them up and it turns out they've been sending the statements to the wrong address so I was unaware of the money owed!

Obviously I cleared it instantly, however Im pis$ed off that this wil now appear on my credit rating

Ive just signed up with Equifax to check my credit report, and it does show up 2 late payments.

From what Ive read the information Equifax holds come from the company you have the credit agreement with, should I ring next and give them hell, and get them to try and get them to update their records or what????

Any advice welcome!

 

Yes,

Ask Next to contact equifax to reverse the late payments.

 

Thanks Devildog - I suppose Experian will also have been informed of late payments and will need to be informed too?

I will certainly be giving Next a call.

 

Quite probably, yes. Next should be able to sort it out - generally adopting the polite approach works best