do it now as in May they will be charging for cancellations

 

they cant charge for cancelling !!!!

 

I think they just said they are on Watchdog....

 

lol, thats where i heard it


it just goes to show that BT is desperate to keep its customers

 

Charging extra for non DD customers........RIP OFF.

 

The reason they're doing it is because they can guarantee when they can get the money in from the customers. Not that I agree with it, but that's what has been banded around...

 

the WAR is on

 

Are you telling me Sara, that you don't pay by DD?

 

i pay by DD but i am with Virgin Media

i meant that the phone war was going to be starting

 

Ah OK. I didn't think anyone on here wouldn't pay by direct debit

 

Squaresy and Virgin,on the same page.

 

 

so,the original title is wrong,there not charging to cancel their charging extra if u pay by giro/bank stamps or wotever there called ?

 

that as well. both points were raised on the show but i only mentioned one as i forgot about the other

 

Yes, it's true. From May they will charge you to cancel Greedy beggars

 

Just pay by DD and you won't have to cancel

I don't work for BT BTW.... I've just heard lots of horror stories from other companies such as Talk Talk, NTL etc. BT is the lesser of an evil set of providers.

 

I pay a monthly standing order, Clare. They owe me £107, oh and I've been with BT for years
Hiya btw

 

that makes sense, not

ive just read the thread, its very confusing

 

Hi Lesley.

By paying by standing order and not DD, will you get charged too?

 

Have I confused you now?

 

most definately

 

No
They are only charging, people who pay cash or cheque. They did say they would be reducing the line rental charge tho'
This was on Watchdog. All very confusing.
I don't know if it will come off, apparently some governing body is getting involved, very reassuring

 

it must be catching , all the women are confused tonight

 

I pay on line and they will be charging me as well Refuse to go the DD route after they ripped me off one month.

 

Should have im a confused wimmins thread tonight then.

Of course i wont be posting in it.

 

I'd better double check. As far as I know, they aren't charging S/O or DD payers. I'm paid in advance most of the time
If they do charge, I shall go elsewhere

 

On a serious note.

I have my Broadband through BT,and obviously pay line rental.

Have the Telephone with Talk Talk,and they are cheaper,and never had a problem with them unlike BT.

Miss Speye works in a shop with a Pay Point thingy,and she puts on £15 a week,so looks like i may incure a charge too.

 

I have my Broadband with BT as well. It's off more than it's on
BT reason, you live out in the sticks and at the end of the line, so service can be intermitant. Huh
I may explore other avenues, just in case

 

Lesley,i have only had one interuption with BT,and the sent me a letter to explain ,when,where,and why i would have this.

Pity the Telephone side of the buisness is not the same.

Im thinking of trying Sky or Talk Talk for Broadband as im out of my 12 month contract with BT now.

 

My Broadband service is dire, my phone service is ace. You can't win. I am not prepared to pay more though