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if you are with BT and are thinking of cancelling...

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Old 14 March 2007, 09:24 PM
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sarasquares
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Exclamation if you are with BT and are thinking of cancelling...

do it now as in May they will be charging for cancellations
Old 14 March 2007, 09:29 PM
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The Rig
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they cant charge for cancelling !!!!
Old 14 March 2007, 09:33 PM
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I think they just said they are on Watchdog....
Old 14 March 2007, 09:35 PM
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Originally Posted by Clarebabes
I think they just said they are on Watchdog....
lol, thats where i heard it


it just goes to show that BT is desperate to keep its customers
Old 14 March 2007, 09:37 PM
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Charging extra for non DD customers........RIP OFF.
Old 14 March 2007, 09:46 PM
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The reason they're doing it is because they can guarantee when they can get the money in from the customers. Not that I agree with it, but that's what has been banded around...
Old 14 March 2007, 09:58 PM
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the WAR is on
Old 14 March 2007, 10:03 PM
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Are you telling me Sara, that you don't pay by DD?
Old 14 March 2007, 10:04 PM
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Originally Posted by Clarebabes
Are you telling me Sara, that you don't pay by DD?

i pay by DD but i am with Virgin Media

i meant that the phone war was going to be starting
Old 14 March 2007, 10:08 PM
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Ah OK. I didn't think anyone on here wouldn't pay by direct debit
Old 14 March 2007, 10:11 PM
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Originally Posted by sarasquares
i pay by DD but i am with Virgin Media

i meant that the phone war was going to be starting
Squaresy and Virgin,on the same page.
Old 14 March 2007, 10:24 PM
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Originally Posted by speye91
Squaresy and Virgin,on the same page.

Old 14 March 2007, 10:29 PM
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so,the original title is wrong,there not charging to cancel their charging extra if u pay by giro/bank stamps or wotever there called ?
Old 14 March 2007, 10:34 PM
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Originally Posted by The Rig
so,the original title is wrong,there not charging to cancel their charging extra if u pay by giro/bank stamps or wotever there called ?
that as well. both points were raised on the show but i only mentioned one as i forgot about the other
Old 14 March 2007, 10:48 PM
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Yes, it's true. From May they will charge you to cancel Greedy beggars
Old 14 March 2007, 10:52 PM
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Just pay by DD and you won't have to cancel

I don't work for BT BTW.... I've just heard lots of horror stories from other companies such as Talk Talk, NTL etc. BT is the lesser of an evil set of providers.
Old 14 March 2007, 10:57 PM
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I pay a monthly standing order, Clare. They owe me £107, oh and I've been with BT for years
Hiya btw
Old 14 March 2007, 10:58 PM
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Originally Posted by Clarebabes
Just pay by DD and you won't have to cancel
that makes sense, not

ive just read the thread, its very confusing
Old 14 March 2007, 10:59 PM
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Hi Lesley.

By paying by standing order and not DD, will you get charged too?
Old 14 March 2007, 10:59 PM
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Originally Posted by sarasquares
that makes sense, not
Have I confused you now?
Old 14 March 2007, 11:00 PM
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Originally Posted by Clarebabes
Have I confused you now?
most definately
Old 14 March 2007, 11:02 PM
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Originally Posted by Clarebabes
Hi Lesley.

By paying by standing order and not DD, will you get charged too?

No
They are only charging, people who pay cash or cheque. They did say they would be reducing the line rental charge tho'
This was on Watchdog. All very confusing.
I don't know if it will come off, apparently some governing body is getting involved, very reassuring
Old 14 March 2007, 11:07 PM
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Originally Posted by 84of300
No
They are only charging, people who pay cash or cheque. They did say they would be reducing the line rental charge tho'
This was on Watchdog. All very confusing.
I don't know if it will come off, apparently some governing body is getting involved, very reassuring
it must be catching , all the women are confused tonight
Old 14 March 2007, 11:31 PM
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Originally Posted by 84of300
No
They are only charging, people who pay cash or cheque. They did say they would be reducing the line rental charge tho'
This was on Watchdog. All very confusing.
I don't know if it will come off, apparently some governing body is getting involved, very reassuring

I pay on line and they will be charging me as well Refuse to go the DD route after they ripped me off one month.
Old 14 March 2007, 11:39 PM
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Should have im a confused wimmins thread tonight then.

Of course i wont be posting in it.
Old 14 March 2007, 11:49 PM
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Originally Posted by RLE
I pay on line and they will be charging me as well Refuse to go the DD route after they ripped me off one month.
I'd better double check. As far as I know, they aren't charging S/O or DD payers. I'm paid in advance most of the time
If they do charge, I shall go elsewhere
Old 14 March 2007, 11:57 PM
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On a serious note.

I have my Broadband through BT,and obviously pay line rental.

Have the Telephone with Talk Talk,and they are cheaper,and never had a problem with them unlike BT.

Miss Speye works in a shop with a Pay Point thingy,and she puts on £15 a week,so looks like i may incure a charge too.
Old 15 March 2007, 12:00 AM
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Originally Posted by speye91
On a serious note.

I have my Broadband through BT,and obviously pay line rental.

Have the Telephone with Talk Talk,and they are cheaper,and never had a problem with them unlike BT.

Miss Speye works in a shop with a Pay Point thingy,and she puts on £15 a week,so looks like i may incure a charge too.

I have my Broadband with BT as well. It's off more than it's on
BT reason, you live out in the sticks and at the end of the line, so service can be intermitant. Huh
I may explore other avenues, just in case
Old 15 March 2007, 12:14 AM
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Lesley,i have only had one interuption with BT,and the sent me a letter to explain ,when,where,and why i would have this.

Pity the Telephone side of the buisness is not the same.

Im thinking of trying Sky or Talk Talk for Broadband as im out of my 12 month contract with BT now.
Old 15 March 2007, 12:39 AM
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Originally Posted by speye91
Lesley,i have only had one interuption with BT,and the sent me a letter to explain ,when,where,and why i would have this.

Pity the Telephone side of the buisness is not the same.

Im thinking of trying Sky or Talk Talk for Broadband as im out of my 12 month contract with BT now.

My Broadband service is dire, my phone service is ace. You can't win. I am not prepared to pay more though


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