and before I start dont you mods even think about moving this thread - its not just about computers

On 5th June Blueyonder realised that 75% of their customers could not send or receive emails via their webmail service.

I have phoned them 3 times a week (well at least its free) to find out when the problem would be resolved. Even though this is affecting thousands of customers in exactly the same way, I still have this merry-go-round of customer services saying they know nothing and I need to speak to technical and technical telling me I need to speak to customer services.

21 phone calls and not one person has been able to give me an estimated fix date. Most people I speak to are hugely apologetic and rather intelligent but they have no information.

I have just spent 19 minutes on the phone trying to get the muppet (no offence muppets) from hell to either give me an date when it should be fixed or admit he doesnt know but all I got was 'If you just let me explain.....' No I dont want a sodding explanation just answer the sodding question 'If I just tell you about the other problems we are trying to fix at the moment...' (what the f***is that about?)

I have not been able to watch most of my digital channels since May. The internet keeps crashing so I am well and truly f***ed off with em.

But what I really dont understand is why no one on here has posted this problem? Or is everyone on here smart enough to avoid BlueTw@ttingYonder like the plague?

Oh and if you do have BlueYonder and you can send and receive email you can p!ss off too

 

I'm with blueyonder too, although my net connection is fine, but the webmail is a joke, it rarely works At the moment I'm on the look out for a decent web based email service so I can bin blueyonders webmail.

 

These peoples webmail is one of the best I've used, I've got about 15 domains with them.
They do just mail if you're not interested in hosting.

http://order.1and1.co.uk/xml/order/Mail

 

That looks quite good, thanx for the link

 

Mmm it does.... now if I can just find someone else to do my internet and digital tv I will personally ram my blueyonder contract up blueyonder's @rse

 

NTL?

 

soon forgot about the mouse eh callous so n so

 

telewest isnt too bad or is that blueyonder?? i havent had many problems with it never bothered with the messaging thing always had a hotmail account. my digital tv is with sky had the odd problem with it but its not too bad

 

Not really, i was thinking if NTL dig holes to put your cables in, find the den then they could slap them with a spade

 

Unlike you, you filthy, parasitical, cold blooded murderer of all that is small and pure, I do not attract mice in my clean* and tidy* house






*small white lie perhaps

 

sadly telewest is BlueYonder yes. i have set up a hotmail account but when it works BY email does seem much better

 

I've had Blueyonder since it was released, always used their mail and never had a problem.

Now on the 10MB connection and very happy with the service

 

The last person who defied my instructions was forced to spend 10 minutes in the company of Master Anthony 'Cry-to-my-mummy-Wheeler' Esq

 

Why not send me a mail and tell me about it

 

might well do..... when Ive finished punching the wall with my fists

 

I have Blueyonder & don't have a problem with it. I don't really use the webmail facility but I have just tried it & and it works fine here.
I'm in Bham too so feel free to come around to mine and use it

 

I do have BY/TW but have never used their mail, I just use one and one, lot less hassle, I can use outlook at home or webamil anywhere, pick up mail on my phone.
It works well for me.

 

now you see thats what this country lacks these days. Kind, generous people who put themselves out to help other people without thinking of themselves.

 

We used to have Telewest, but went onto Wanadoo when we moved to Wales (they don't seem to do cable in Wales )

When we moved back Oop North we kept Wanadoo (cable stops at the top of our estate ) We use Sky for TV.

Now Wanadoo has been taken over by Orange I've had nowt but trouble their error messages come up in French and the 'help' desk is anything but.
Was told to expect a 7 day wait to recieve an email from their 'technical' department!

 

Yes I'm very altruistic.
I've even put a decent red wine aside for you

 

oh hello! so erm...directions would be good....

 

That's what PMs are for

 

Oh you have a way with words How long does it take to get from Scotland to Bham? Could you handle two of us?

Incidentally, no problems with Blueyonder here

 

30mins with bmiBaby

 

Or about 6 hours via the M74/M6

 

FFS I've seen some cheeky hi-jacks in my time but planning an orgy (with me included ) when Im trying to sort out my sodding email takes the biscuit

Oh and can Daz please post up a pic beforehand?