BlueTw@ttingYonder
30 June 2006, 07:42 PM
#1
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BlueTw@ttingYonder
and before I start dont you mods even think about moving this thread - its not just about computers On 5th June Blueyonder realised that 75% of their customers could not send or receive emails via their webmail service.
I have phoned them 3 times a week (well at least its free) to find out when the problem would be resolved. Even though this is affecting thousands of customers in exactly the same way, I still have this merry-go-round of customer services saying they know nothing and I need to speak to technical and technical telling me I need to speak to customer services.
21 phone calls and not one person has been able to give me an estimated fix date. Most people I speak to are hugely apologetic and rather intelligent but they have no information.
I have just spent 19 minutes on the phone trying to get the muppet (no offence muppets) from hell to either give me an date when it should be fixed or admit he doesnt know but all I got was 'If you just let me explain.....' No I dont want a sodding explanation just answer the sodding question 'If I just tell you about the other problems we are trying to fix at the moment...' (what the f***is that about?)
I have not been able to watch most of my digital channels since May. The internet keeps crashing so I am well and truly f***ed off with em.
But what I really dont understand is why no one on here has posted this problem? Or is everyone on here smart enough to avoid BlueTw@ttingYonder like the plague?
Oh and if you do have BlueYonder and you can send and receive email you can p!ss off too
30 June 2006, 08:30 PM
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I'm with blueyonder too, although my net connection is fine, but the webmail is a joke, it rarely works 
At the moment I'm on the look out for a decent web based email service so I can bin blueyonders webmail.
At the moment I'm on the look out for a decent web based email service so I can bin blueyonders webmail.
30 June 2006, 08:34 PM
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These peoples webmail is one of the best I've used, I've got about 15 domains with them.
They do just mail if you're not interested in hosting.
http://order.1and1.co.uk/xml/order/Mail
They do just mail if you're not interested in hosting.
http://order.1and1.co.uk/xml/order/Mail
30 June 2006, 08:41 PM
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Originally Posted by HankScorpio
These peoples webmail is one of the best I've used, I've got about 15 domains with them.
They do just mail if you're not interested in hosting.
http://order.1and1.co.uk/xml/order/Mail
They do just mail if you're not interested in hosting.
http://order.1and1.co.uk/xml/order/Mail
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30 June 2006, 08:50 PM
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telewest isnt too bad or is that blueyonder?? i havent had many problems with it never bothered with the messaging thing always had a hotmail account. my digital tv is with sky had the odd problem with it but its not too bad 
30 June 2006, 08:53 PM
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Originally Posted by brumdaisy
soon forgot about the mouse eh callous so n so
30 June 2006, 09:12 PM
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Originally Posted by watto52
Not really, i was thinking if NTL dig holes to put your cables in, find the den then they could slap them with a spade
*small white lie perhaps
30 June 2006, 09:15 PM
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Originally Posted by Stephb1986
telewest isnt too bad or is that blueyonder?? i havent had many problems with it never bothered with the messaging thing always had a hotmail account. my digital tv is with sky had the odd problem with it but its not too bad
30 June 2006, 09:54 PM
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Originally Posted by Hanley
I've had Blueyonder since it was released, always used their mail and never had a problem.
Now on the 10MB connection and very happy with the service
Now on the 10MB connection and very happy with the service
30 June 2006, 10:24 PM
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I have Blueyonder & don't have a problem with it. I don't really use the webmail facility but I have just tried it & and it works fine here.
I'm in Bham too so feel free to come around to mine and use it
I'm in Bham too so feel free to come around to mine and use it
30 June 2006, 10:39 PM
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I do have BY/TW but have never used their mail, I just use one and one, lot less hassle, I can use outlook at home or webamil anywhere, pick up mail on my phone.
It works well for me.
It works well for me.
30 June 2006, 10:45 PM
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Originally Posted by Daz34
I have Blueyonder & don't have a problem with it. I don't really use the webmail facility but I have just tried it & and it works fine here.
I'm in Bham too so feel free to come around to mine and use it
I'm in Bham too so feel free to come around to mine and use it
30 June 2006, 10:47 PM
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We used to have Telewest, but went onto Wanadoo when we moved to Wales (they don't seem to do cable in Wales 
)
When we moved back Oop North we kept Wanadoo (cable stops at the top of our estate ) We use Sky for TV.
Now Wanadoo has been taken over by Orange I've had nowt but trouble their error messages come up in French and the 'help' desk is anything but.
Was told to expect a 7 day wait to recieve an email from their 'technical' department!
)When we moved back Oop North we kept Wanadoo (cable stops at the top of our estate
) We use Sky for TV.Now Wanadoo has been taken over by Orange I've had nowt but trouble
their error messages come up in French and the 'help' desk is anything but.Was told to expect a 7 day wait to recieve an email from their 'technical' department!
30 June 2006, 10:47 PM
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Originally Posted by brumdaisy
now you see thats what this country lacks these days. Kind, generous people who put themselves out to help other people without thinking of themselves.
I've even put a decent red wine aside for you
30 June 2006, 11:22 PM
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Originally Posted by Daz34
That's what PMs are for 
How long does it take to get from Scotland to Bham? Could you handle two of us?Incidentally, no problems with Blueyonder here
30 June 2006, 11:32 PM
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Originally Posted by Sexy Scots Lass
Oh you have a way with words How long does it take to get from Scotland to Bham? Could you handle two of us?
How long does it take to get from Scotland to Bham? Could you handle two of us?
01 July 2006, 04:10 PM
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FFS I've seen some cheeky hi-jacks in my time but planning an orgy (with me included
) when Im trying to sort out my sodding email takes the biscuit
Oh and can Daz please post up a pic beforehand?
) when Im trying to sort out my sodding email takes the biscuit Oh and can Daz please post up a pic beforehand?