water leak in flat quick advice needed
#1
water leak in flat quick advice needed
Hi all
Basically my tenant reported there was damp and dripping water in the kitchen. My flat is a middle flat.
Went and had a look. They said they had talked to the tenants in the flat above who have said they have checked for leaks but everything is ok. I informed my tenant that they are not experts so I went and knocked on their door. Even though I could hear them in there they ignored me. I posted a note and by the time I had got back home he called. He still thinks its not his problem but I told him he needs to contact his landlord or lady and get things checked out.
This was last Thursday. I have been trying to call them and left messages but seems they are ignoring me.
Any advice on what I can do? I can't stop the leak as its coming from their flat. They won't answer the door.
Help!!!
Sorry this typed in a rush.
Basically my tenant reported there was damp and dripping water in the kitchen. My flat is a middle flat.
Went and had a look. They said they had talked to the tenants in the flat above who have said they have checked for leaks but everything is ok. I informed my tenant that they are not experts so I went and knocked on their door. Even though I could hear them in there they ignored me. I posted a note and by the time I had got back home he called. He still thinks its not his problem but I told him he needs to contact his landlord or lady and get things checked out.
This was last Thursday. I have been trying to call them and left messages but seems they are ignoring me.
Any advice on what I can do? I can't stop the leak as its coming from their flat. They won't answer the door.
Help!!!
Sorry this typed in a rush.
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#8
#13
ok a little update.
Flat 26 phoned me tonight probably due to the message I left him earlier.
Anyway he has said he told his agency the day I spoke to him (last Friday). They haven't got back to him.
Its the agency I mentioned above so I will be calling them first thing in the morning.
Now my flat's kitchen stinks of damp and mould up the wall so I suppose I am within my rights to ask them to put that right? Also I am a little angry that they have been made aware but done nothing.
Flat 26 phoned me tonight probably due to the message I left him earlier.
Anyway he has said he told his agency the day I spoke to him (last Friday). They haven't got back to him.
Its the agency I mentioned above so I will be calling them first thing in the morning.
Now my flat's kitchen stinks of damp and mould up the wall so I suppose I am within my rights to ask them to put that right? Also I am a little angry that they have been made aware but done nothing.
#14
Scooby Regular
Hope you can sort it but Pymm & co probably will not give you the info as it is a breach of the information act so i would also try the council as it is an emergency and they might put you in the picture.Good luck.
#18
sorry yes update is that they got someone out to fix a leak under the upstairs flat sink. The plummer came down to look at my flat and said that is caused by condensation on the windows and then left!
This was nearly a week ago and guess what! the dripping from my kitchen ceiling has stopped! In fact it stopped the day the plummer fixed the leak.
So I think my next action is to ring the agency back tomorrow. No doubt they will say it wasn't them it was my windows due to condensation (which you guessed it are not installed at the ceiling!). So I think I have a fight on my hands.
This is the second time this flat has caused water damage. About a year or so ago they left the bath running but I just cleared that up myself.
Any advice?
This was nearly a week ago and guess what! the dripping from my kitchen ceiling has stopped! In fact it stopped the day the plummer fixed the leak.
So I think my next action is to ring the agency back tomorrow. No doubt they will say it wasn't them it was my windows due to condensation (which you guessed it are not installed at the ceiling!). So I think I have a fight on my hands.
This is the second time this flat has caused water damage. About a year or so ago they left the bath running but I just cleared that up myself.
Any advice?
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