Morning,

Just a quick message to say a big thank you to all of you that have tried us for your new business quotations, we have had a really good response from Scoobynet and we continue to better our schemes because of the people that are trying us, and coming on board with us.

Also, a big thank you to our existing customers. I appreciate we are not always the cheapest, but we are grateful for the amount of you that renew and continue to keep your cars, vans and homes with us.

We will continue to provide the very best in customer service, and we now have a dedicated high performance team waiting to deal with your enquiries.

Thanks again, and we look forward to hearing from you in due course.

Regards

Chris Clacy
A-Plan Thatcham
01635 874646

 

An insurance company 'thanking YOU'........what a novel idea!

That's the first time this has happened.......

 

must say i was very happy with the quote over the phone (yes including my mods!), just need to own the car now, fingers crossed this weekend!

willsy

 

Yeah have to agree. You weren't the cheapest, but you helped me to avoid making a potential school boy error when I was considering moving to Swinton ! Decided to stick with A-Plan in the end and I am glad I did !

 

And as much as i dont want to disrespect other companies 'recommended' on here i have had no replies from certain people or any kind of call back. A Plan and adrianflux have been very very helpfull, thanks to you.

willsy

 

Ohhh, didn`t realise you were on here. I was happy with my quote and subsequent policy ;-)

 

this year was my 3rd year with you and my 2nd scoob see you next year in april quote me happy lol

 

good stuff!

Chris

 

also good response from a-plan, mine and the wifes car insured with them ONLY because of a after hours call

 

I will ring you before I take out cover with a current quoter.

 

think i will be calling you come renewal time ,, just changed my wr1 ,with mods running 350+ bhp , to a bmw 325ci convertible with 200bhp worth less and km says its the same price mmmmmmmm

stu

 

Similar happened to me when I changed cars, KM rip off, led down the garden path . . I should`ve stuck with A-Plan form the start

 

If you are not happy with your price feel free to ring me to discuss

To accuse a company of ripping you off and leading you down the garden path is a bit much without taking all details into account.

 

Definitely give me a call when it's up, I'll try and sort something for you.

Regards

Chris

 

will do mate , its a 2 horse race with you two evey year , lets see who wins next time lol

stu

 

Hi Chris. Please check your PM. Thanks

 

Ive had quotes and will be taking out the policy at the end of the week when i pick up my 1st scooby .

Ive had a lots of help from A-Plan regarding insurance and a good quote. Also they are the only company that i spoke to that knew the model of car (WRX Type-R), adrian flux was arguing that it didnt exist

 

Really?!?! Oh dear!

If you need any help give us a call here,

Chris

 

quote me happy in april chris

 

how come my renewl quote was over double last years, yet when i ring up it dropped £300 but its still £110 more than last year on a near standard uk classic

have you got a direct no chris

 

there have been a lot of scheme changes so sometimes we get the odd one or two that fall outside of the criteria. This is why we always urge you to call us, most of the time we can just update the details, and put you with somebody else.

i don't have a direct number but we are only a small office so you can just ask for me by name and you'll get put straight through.

Regards

Chris

 

I am a member of this Forum and UK Legacy Forum. I am much more of a reader than a contributor and have picked up some really useful info on both forums. I do find the above rather amusing as my insurance renewal quote with you has gone up by 35% this year with no change in circumstance or criteria.

 

It isn't just us, the whole insurance market is going up! Give us a call here and we can update the details, it may be cheaper to put you with another insurance company this year.

Regards

Chris

 

I've got a good policy running on my scooby thanks to Matt Maguire from A Plan... its never easy gettin a good price for insurance when you have the sort of driving history I have lol, but Matt sorted it out for me

Also as of this Sat my brother will have his 1st ever scooby and he's well excited... it was only possible by Matt sorting him out with a very good quote (also considering his not so great driving history), so a big thanks to Matt and A Plan



ps: Excess Protect is

 

i once was insured by you guys, once i had a NONE fault accident you still stripped me for all my no claims and quoted 3,000 to insure my new car untill the accident had been settled, stating that once i had my no claims back you would "review the price" The other guy was prosicuted and had 11 points put on his lience for the accident. never had a call or letter or even my NCB returned. May be you should spend more time dealing with customers needs than trying to imporve the image of your company by a thank you thread.

 

Did u insure your vehicle after insuring with us? Sometimes claims do take a while to close off due to third parties being involved. If you have any issues with this, please feel free to call me directly and I will resolve with matter with you personally, rather than over Scoobynet.

Regards

Chris

 

Thanks Chris, i will drop you a email, I should have posted that as a PM not on the public forum, my error i thought it was via pm.... sorry

 

chris, do I need to ask for you or can I speak to anyone in your office?

Been with a-plan for a number of years with both my cars and the quote i've just had for my forester was to say the least quite alarming. 127% up!

 

Crikey, yep feel free to ask for me, or Nathan is the renewals specialist. Either of us can help you.

Regards

Chris

 

hi chris. i am in the same predicament. 110% increase this year ( and mines only an R sport model). is there anything you can look into for me before i look elsewhere. regards john.