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Nokia Lumia 520 smtp e-mail probs

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Old Jul 11, 2013 | 12:47 AM
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Default Nokia Lumia 520 smtp e-mail probs

For some reason with my pop e-mail account it is asking and re-asking for my password and username. It won't have it. I am on orange so smtp.orange.net Any ideas?
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Old Jul 11, 2013 | 01:52 AM
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Hi I have had that and found the Orange email account has gone dormant as I hadn't logged in from a PC for so many weeks and I had to reactivate the account via the orange website so check that

mean while I cant send but can receive emails via the an orange account but I havent changed any settings on my Nexus 4 so may be Orange have changed a setting for people using mobiles sending on smtp?
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Old Jul 11, 2013 | 05:22 AM
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I'll contact them again. I have just moved from an HTC over to the Nokia so the account is in use. It is odd.
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Old Jul 12, 2013 | 12:22 PM
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mgcvk let me know what they say please
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Old Jul 12, 2013 | 10:31 PM
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I contacted Orange and though the woman I spoke to tried everything we didn't really make any progress. It didn't really help that her system wasn't able to recognise my kingston communications karoo.co.uk pop e-mail address as a real address. Suddenly inspired I tried inputting my orange user name (my phone number) as my smtp outgoing user name combined with my orange password for the smtp password. This immediately worked and the e-mails in my outbox were sent. However, the phone again now won't send e-mails and is repeatedly asking for the password which it won't accept. Very odd! I am going to contact kingston comms and see if they have any ideas.

Last edited by mgcvk; Jul 12, 2013 at 10:33 PM.
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Old Jul 13, 2013 | 09:27 AM
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Get a Gmail address.
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Old Jul 13, 2013 | 11:50 PM
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Yes but I like my pop e-mail. Might go back to my pocket friendly girly HTC wildfire s. Lumia too big. Much faster and more capable for a basic phone but too big.
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Old Jul 15, 2013 | 09:11 PM
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Given up on it, going back to Orange. Lumia 520 though basic model is really good as a web browser but disappointing as an actual phone which is a bit of a surprise - Nokia have had quite a bit of practice at making phones. Very dull sounding and crackly too and I have good reception on EE/Orange at home. Back on my Wildfire S with bugger all memory but sending and receiving e-mails to my heart's content! Oooh I fancy an i phone, if only I wasn't so tight/skint.
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