Notices
Computer & Technology Related Post here for help and discussion of computing and related technology. Internet, TVs, phones, consoles, computers, tablets and any other gadgets.

New build PC problem

Thread Tools
 
Search this Thread
 
Old Jul 9, 2013 | 07:26 AM
  #1  
STi8's Avatar
STi8
Thread Starter
Scooby Regular
 
Joined: Mar 2003
Posts: 113
Likes: 0
Default New build PC problem

Bought a pre-built and tested bundle (motherboard, processor and RAM) as the basis for a new PC. The processor is an Intel i7 4770. When I connect the power blocks and switch on the mains (not the power switch on the front panel) the CPU fan spins for a second or two and then nothing works. I have tried two PSUs (both 480w) with exactly the same result.

Any ideas anyone?
Reply
Old Jul 9, 2013 | 07:34 AM
  #2  
JDM_333's Avatar
JDM_333
Scooby Regular
 
Joined: Oct 2012
Posts: 489
Likes: 0
From: Beds / Cambs border
Default

Sounds like a dodgy motherboard to me without being there to look at it. Have you checked all the connectors are in the right places? You should be able to download a copy of the motherboard manual online which will confirm what goes where wiring wise. I bought all the components to my current desktop years ago from overclockers.co.uk and built it myself and touch wood never ever had a problem except one dead power supply (dark power) surprisingly the overclockers own power supply has outlasted the more expensive dark power one!
Reply
Old Jul 9, 2013 | 07:40 AM
  #3  
jura11's Avatar
jura11
Scooby Regular
15 Year Member
iTrader: (7)
 
Joined: Apr 2010
Posts: 10,523
Likes: 1
Default

Hi there

Do you have correctly installed RAM ?

Usually on Asus board or others too,depends on how many sticks you are using,but if you are using 2 sticks,you should be have installed RAM in slots DIMM_A2 and DIMM_B2

I would try to boot with one RAM

Jura
Reply
Old Jul 9, 2013 | 08:00 AM
  #4  
Galifrey's Avatar
Galifrey
Scooby Regular
iTrader: (3)
 
Joined: Mar 2006
Posts: 1,356
Likes: 0
From: Corsham
Default

Yeah try with one stick of ram at a time, also have you connected the front panel power switch and tried that? The PSU switch alone will not turn the mobo on, you need to press the front panel power switch.
Reply
Old Jul 9, 2013 | 08:00 AM
  #5  
Galifrey's Avatar
Galifrey
Scooby Regular
iTrader: (3)
 
Joined: Mar 2006
Posts: 1,356
Likes: 0
From: Corsham
Default

Yeah try with one stick of ram at a time, also have you connected the front panel power switch and tried that? The PSU switch alone will not turn the mobo on, you need to press the front panel power switch.
Reply
Old Jul 9, 2013 | 08:30 AM
  #6  
Byte's Avatar
Byte
Scooby Regular
 
Joined: May 2013
Posts: 50
Likes: 0
From: SE London
Default

If the motherboard is in the case, take it out, lay it on a work bench and connect the PSU to it. If it has onboard video connect that and a keyboard and use a small screwdriver or jumper to turn it on by 'joining' the power switch pins briefly. This will rule out any spurious 'in case' issues and let you troubleshoot the M/B and RAM. PSU only needs 24 pin and 4/8 pin connections at this stage too.

If the M/B still fails to POST then switch off at the mains and remove the CMOS battery or reset the CMOS using the jumper provided. Try again. If it still fails to POST then replace what you can (not much left now other than CPU, M/B or RAM)

Good luck

Last edited by Byte; Jul 9, 2013 at 08:33 AM.
Reply
Old Jul 9, 2013 | 08:38 AM
  #7  
Evolution Stu's Avatar
Evolution Stu
Administrator
20 Year Member
iTrader: (2)
 
Joined: May 2003
Posts: 4,464
Likes: 0
From: Blackpool, Uk. Destination: Rev Limiter.
Default

Originally Posted by Galifrey
The PSU switch alone will not turn the mobo on, you need to press the front panel power switch.
Agreed.
Reply
Old Jul 9, 2013 | 09:14 AM
  #8  
STi8's Avatar
STi8
Thread Starter
Scooby Regular
 
Joined: Mar 2003
Posts: 113
Likes: 0
Default

Thanks for the suggestions. I am confident I connected everything correctly as per the manual. The motherboard is a Gigabyte. I started off connecting all the front panel wires and it started off by spinning the fan as soon as I switched on the rocker switch on the back of the case. Pressing the front panel power switch does nothing. I have re-seated the memory sticks but will try them one at a time to see if that works.
Reply
Old Jul 9, 2013 | 09:46 AM
  #9  
STi8's Avatar
STi8
Thread Starter
Scooby Regular
 
Joined: Mar 2003
Posts: 113
Likes: 0
Default

Have tried swapping out the memory sticks but still get the same result.

I think this is going back.

Thanks for the help.
Reply
Old Jul 9, 2013 | 10:08 AM
  #10  
Galifrey's Avatar
Galifrey
Scooby Regular
iTrader: (3)
 
Joined: Mar 2006
Posts: 1,356
Likes: 0
From: Corsham
Default

Have you tried reseating the CPU?
Reply
Old Jul 9, 2013 | 11:19 AM
  #11  
Byte's Avatar
Byte
Scooby Regular
 
Joined: May 2013
Posts: 50
Likes: 0
From: SE London
Default

I've used Gigabyte motherboards for years and they are normally very reliable. Have you tried taking the board out of the case and working through the troubleshooting steps I suggested? It is a lot easier to trace a problem when all unnecessary items are removed from the equation.
Reply
Old Jul 9, 2013 | 12:34 PM
  #12  
Neanderthal's Avatar
Neanderthal
Scooby Regular
iTrader: (6)
 
Joined: Jun 2001
Posts: 6,850
Likes: 0
From: Northampton, Xbox GamerTag - Neanderthal1976
Default

Are you sure you've connected all the cables? I did the same as you a couple of years ago and experienced the same issue. Turned out I hadn't connected a 12v ATX cable (little two wired thing).
Reply
Old Jul 9, 2013 | 12:44 PM
  #13  
Ash170990's Avatar
Ash170990
Scooby Regular
iTrader: (1)
 
Joined: Nov 2011
Posts: 840
Likes: 0
From: Near milton keynes
Default

sounds like motherboard to me, we always use gigabyte boards with our PC builds and have to say, recently we have had a couple of failures, doing exactly the same...
Reply
Old Jul 9, 2013 | 03:30 PM
  #14  
STi8's Avatar
STi8
Thread Starter
Scooby Regular
 
Joined: Mar 2003
Posts: 113
Likes: 0
Default

Tried all the tests you've suggested other than resetting the CMOS. First time I've bought a pre-built bundle and the last! The motherboard appears to be FUBAR and it's going back. Will update when I get back from holiday in a couple of weeks
Reply
Old Jul 9, 2013 | 10:47 PM
  #15  
_Meridian_'s Avatar
_Meridian_
Scooby Regular
iTrader: (1)
 
Joined: Jun 2004
Posts: 2,806
Likes: 1
From: Mancs
Default

This is usually a short circuit, and the hard bit is working out where. Remove everything except the CPU and cooler and try. You should get a constantly spinning fan, but beeping from the BIOS. If you still get only a couple of seconds of fan, it's the motherboard. Or possibly the fan - try a different one.

That said, your CPU is really going to struggle there - have you got a more powerful (700W+) you can borrow to test with?
Reply
Old Jul 10, 2013 | 09:03 AM
  #16  
STi8's Avatar
STi8
Thread Starter
Scooby Regular
 
Joined: Mar 2003
Posts: 113
Likes: 0
Default

I must say, I did wonder whether the 480w PSU would be up to the job, and tried to get the opinion of the supplier on that, but they didn't respond. Still, it's gone back now and we'll see what they have to say.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
PetrolHeadKid
Driving Dynamics
10
Oct 5, 2015 05:19 PM
T.K
General Technical
10
Oct 2, 2015 11:35 AM
the shreksta
Other Marques
26
Oct 1, 2015 02:30 PM
Sub-Subaru
General Technical
1
Sep 28, 2015 12:47 PM
MightyArsenal
Wheels, Tyres & Brakes
6
Sep 25, 2015 08:31 PM




All times are GMT +1. The time now is 05:35 PM.