OcUK DDoS attack - £10,000 reward
21 January 2009, 10:02 PM
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OcUK DDoS attack - £10,000 reward
OcUK DDoS attack - £10,000 reward - Overclockers UK Forums
Anyone wanna take the rap so i can grass you up ?
Il go halfies with the reward
Anyone wanna take the rap so i can grass you up ?
Il go halfies with the reward
22 January 2009, 11:01 AM
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What's wrong with them? I've ordered a few things from there over the last couple of years or so, and the service has always been very good...
22 January 2009, 11:33 AM
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Just off the top of my head:
1) Selling items that arent covered by the manufacturers warranty, but claiming they are
2) Selling LCD TVs knowing there's a defect on them, and hoping that noone will use that feature and find the problem
3) Not honouring the long distance selling regulations until a physical visit from trading standards takes place
4) Not being able to find items on orders that needed to be referenced for RMAs, then suddenly finding it when you dig out the invoice even though they have read out the contents of the order number you are calling about, and it was missing the item
5) Sent a PSU back that was under a year old and it took over 4 weeks for a replacement to be sent
6) Resorting to recording telephone conversations with their support department as they were lying from one conversation to the next
7) Having the phone disconnected when I told them that the conversation was being recorded, which would seem to imply guilt.
And thats just off the top of my head...
IMO, they are a bunch of cowboys
J
1) Selling items that arent covered by the manufacturers warranty, but claiming they are
2) Selling LCD TVs knowing there's a defect on them, and hoping that noone will use that feature and find the problem
3) Not honouring the long distance selling regulations until a physical visit from trading standards takes place
4) Not being able to find items on orders that needed to be referenced for RMAs, then suddenly finding it when you dig out the invoice even though they have read out the contents of the order number you are calling about, and it was missing the item
5) Sent a PSU back that was under a year old and it took over 4 weeks for a replacement to be sent
6) Resorting to recording telephone conversations with their support department as they were lying from one conversation to the next
7) Having the phone disconnected when I told them that the conversation was being recorded, which would seem to imply guilt.
And thats just off the top of my head...
IMO, they are a bunch of cowboys
J
Last edited by judgejules; 22 January 2009 at 11:35 AM.
22 January 2009, 12:27 PM
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Fair enough. I've bought loads of stuff from them (motherboards, cpus, memory, gfx cards etc) and never had a problem.
Who would you recommend these days?
Who would you recommend these days?
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22 January 2009, 12:59 PM
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22 January 2009, 01:11 PM
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22 January 2009, 01:15 PM
#10
) and the amount of cash they were taking in from punters was immense. One guy spent £632 on kit. So work out that they had 15 people in there in one go spending a fair amount of dosh on gear and I don't think they were doing to bad for an hours takings 
Still a mess of people either being in a queue to be served or waititng on stuff. The biggests problem is their ordering system is to ****. When it says 10 items it mean't they had non 
Bloke behind the counter said it was future reading the order for next Tuesday 
Anyways I'm a stickler and still use them as they are fairly local to me. And touch wood have had no issues with the equipment I have bought off them. 
Last edited by jpor; 22 January 2009 at 01:16 PM.
22 January 2009, 01:43 PM
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I've used them for about 5 years.
I'd say the initial 4 years was quite bad in terms of customer service.
They have now seemed to sort them selves out.
I also use ebuyer as they are often cheaper. (service is still good).
Also use Aria & CCL
I'd say the initial 4 years was quite bad in terms of customer service.
They have now seemed to sort them selves out.
I also use ebuyer as they are often cheaper. (service is still good).
Also use Aria & CCL
22 January 2009, 01:54 PM
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I find the online order and collect at store option an excellent addition. Mind you I did bitch about it for ages (like every time I ordered off them )
However, I have never had a problem with them. I sent a graphics card back I was sure was faulty - it wasn't. I phoned up to have a chat about options and the guy waived all charges (test and post).
NEVER go in on a Saturday morning unless you are waiting at the door as they open... late afternoon is okay
)However, I have never had a problem with them. I sent a graphics card back I was sure was faulty - it wasn't. I phoned up to have a chat about options and the guy waived all charges (test and post).
NEVER go in on a Saturday morning unless you are waiting at the door as they open... late afternoon is okay
22 January 2009, 05:26 PM
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Tried using them years ago but was messed about with an order so got the same stuff cheeper from play.com . Then heard horror story's from people who have had issues, a m8 has recently just received a refund from a faulty mother board they sold him nearly 2 years ago.
Iv used aria in the past for more specialist items but had a nightmare getting a SVGA cable from them recently. Took them a fortnight to put it in a jiffy bag & post it.
Think il be sticking with play & ebuyer in future.
I know it was me that originally posted this thread, but actually im wondering if its all a publicity thing. Amount of other forums it has been posted on wont half be generating some usage of their website.
Iv used aria in the past for more specialist items but had a nightmare getting a SVGA cable from them recently. Took them a fortnight to put it in a jiffy bag & post it.
Think il be sticking with play & ebuyer in future.
I know it was me that originally posted this thread, but actually im wondering if its all a publicity thing. Amount of other forums it has been posted on wont half be generating some usage of their website.
22 January 2009, 05:29 PM
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DDOS = distributed denial of service.
someone has set up a botnet (group of hacked computers) that is generating huge amounts of traffic into the OverClockers network. As there is only a limited amount of bandwidth available it is slowing down the legitimate traffic to such an extent that it can't get through.
An analogy is to imagine someone telling LOADS of people that there is free money through that door over there. All the people rush to get through the door and this stops the poor sod that needs to get through.
22 January 2009, 05:30 PM
#17
As for OC, i live 2miles away and have ordered off them online in the past simply because their shop counter service is terrible and the guys haven't a clue what they are talking about
22 January 2009, 05:32 PM
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I've had a few things from www.scan.co.uk without any problems.
As for OC, i live 2miles away and have ordered off them online in the past simply because their shop counter service is terrible and the guys haven't a clue what they are talking about
As for OC, i live 2miles away and have ordered off them online in the past simply because their shop counter service is terrible and the guys haven't a clue what they are talking about
Bob - the online order and instore collect service is ideal for you then. All you need to do is let them swipe the card you paid with and they get the order brought through
Got to say though - that guy with the teeth..... scary.....
22 January 2009, 09:32 PM
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I've walked into the OC "shop" and walked straight out again once I've seen the queue. It wouldn't be too bad if you paid at one counter, then got your bits at another.
23 January 2009, 11:05 AM
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while allowing legitimate traffic through to the servers/websites. I saw this deployed at a hosting provider when they are under attack. The consultancy charges/rental are 1000's per day while the hardware to buy is 100s thousands of pounds. My quick fix to resolve a DDoD attack is to take off and nuke the entire plant from orbit. It's the only way to be sure.
23 January 2009, 11:30 AM
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Yep, nigh impossible to stop the inbound traffic but you can protect the servers from being overloaded. I'm no expert with DDoS protection but I know of hardware that will analysis real-time traffic and block the intimidating traffic while allowing legitimate traffic through to the servers/websites. I saw this deployed at a hosting provider when they are under attack. The consultancy charges/rental are 1000's per day while the hardware to buy is 100s thousands of pounds.
My quick fix to resolve a DDoD attack is to take off and nuke the entire plant from orbit. It's the only way to be sure.
while allowing legitimate traffic through to the servers/websites. I saw this deployed at a hosting provider when they are under attack. The consultancy charges/rental are 1000's per day while the hardware to buy is 100s thousands of pounds. My quick fix to resolve a DDoD attack is to take off and nuke the entire plant from orbit. It's the only way to be sure.
23 January 2009, 12:39 PM
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Yep, nigh impossible to stop the inbound traffic but you can protect the servers from being overloaded. I'm no expert with DDoS protection but I know of hardware that will analysis real-time traffic and block the intimidating traffic while allowing legitimate traffic through to the servers/websites. I saw this deployed at a hosting provider when they are under attack. The consultancy charges/rental are 1000's per day while the hardware to buy is 100s thousands of pounds.
My quick fix to resolve a DDoD attack is to take off and nuke the entire plant from orbit. It's the only way to be sure.
while allowing legitimate traffic through to the servers/websites. I saw this deployed at a hosting provider when they are under attack. The consultancy charges/rental are 1000's per day while the hardware to buy is 100s thousands of pounds. My quick fix to resolve a DDoD attack is to take off and nuke the entire plant from orbit. It's the only way to be sure.
Simon
23 January 2009, 12:42 PM
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Just off the top of my head:
1) Selling items that arent covered by the manufacturers warranty, but claiming they are
2) Selling LCD TVs knowing there's a defect on them, and hoping that noone will use that feature and find the problem
3) Not honouring the long distance selling regulations until a physical visit from trading standards takes place
4) Not being able to find items on orders that needed to be referenced for RMAs, then suddenly finding it when you dig out the invoice even though they have read out the contents of the order number you are calling about, and it was missing the item
5) Sent a PSU back that was under a year old and it took over 4 weeks for a replacement to be sent
6) Resorting to recording telephone conversations with their support department as they were lying from one conversation to the next
7) Having the phone disconnected when I told them that the conversation was being recorded, which would seem to imply guilt.
And thats just off the top of my head...
IMO, they are a bunch of cowboys
J
1) Selling items that arent covered by the manufacturers warranty, but claiming they are
2) Selling LCD TVs knowing there's a defect on them, and hoping that noone will use that feature and find the problem
3) Not honouring the long distance selling regulations until a physical visit from trading standards takes place
4) Not being able to find items on orders that needed to be referenced for RMAs, then suddenly finding it when you dig out the invoice even though they have read out the contents of the order number you are calling about, and it was missing the item
5) Sent a PSU back that was under a year old and it took over 4 weeks for a replacement to be sent
6) Resorting to recording telephone conversations with their support department as they were lying from one conversation to the next
7) Having the phone disconnected when I told them that the conversation was being recorded, which would seem to imply guilt.
And thats just off the top of my head...
IMO, they are a bunch of cowboys
J
Simon
23 January 2009, 12:45 PM
#24
Gets emberrassing as people scatter in the room looking for a place to get out of the way waiting for their order, only to be asked by someone who has just come in if they are in the queue
Will make a note to turn up in the afternoon in future, as i was one of the poor saps getting the wild west treatment last Saturday Morning. (Door opens, music stops, and everyone looks at you sort of experiences ).
23 January 2009, 12:45 PM
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I've thought about it in the past tbh. But to be frank I wouldnt want to waste my time on that company doing such things as I couldnt give two squirts of p**s what happens to them.
All this has done is bring a nice big smile to my face, and I expect, many many others too
23 January 2009, 12:47 PM
#26
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