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Acceptable Broadband Speed?

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Old Jan 18, 2009 | 01:48 PM
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Question Acceptable Broadband Speed?

For a month or so, have noticed my connection slowing right down.

With BT Broadband.

Whilst in town today I noticed a BT Advertising Stall ..... blowing their trumpet about how wonderful they are.

So, I went over and asked them about the speed on my line - the salesman typed in a few details on the PC he had with him and it transpires that on my number the maximum speed I can reach is 0.5Mbps!!!

I was 'upgraded' to an 8Mbps connection last year!!

He did seem very shocked at that figure ...... what do you reckon?

I said that I may move to another provider, he said that it was a waste of time doing that to get a faster speed as that won't happen - is he right or should I dump BT and get something better? Is there anything better?

Should I be happy with 0.5Mbps as there is some remote tribe of pigmies in outer mongolia who still can only attach at 0.45Mbps

Last edited by SunnySideUp; Jan 18, 2009 at 01:49 PM.
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Old Jan 18, 2009 | 01:52 PM
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if you can get virgin cable then thats the way to go as you get exactly what you pay for if not then not sure changing to anyone else will help as they all still come through the bt line,plus depends how close you are to the post but im not 100% sure on this
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Old Jan 18, 2009 | 01:57 PM
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Give it a test here Pete Speedtest.net - The Global Broadband Speed Test
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Old Jan 18, 2009 | 01:58 PM
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I've just asked BT for my MAC Code online ........ they say, sorry that you are leaving BT we will contact you in a few days.

I didn't say I wanted to leave .... just wanted the MAC code so I could if I wanted to!!
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Old Jan 18, 2009 | 02:01 PM
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Sam knows

will give you a very accurate figure of what you can achieve


Mart
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Old Jan 18, 2009 | 02:01 PM
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Originally Posted by Tam the bam
Cheers .....

339 kbps Download
238 kbps Upload

Is that crap?

Seems slow to me
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Old Jan 18, 2009 | 02:05 PM
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Originally Posted by SunnySideUp
I've just asked BT for my MAC Code online ........ they say, sorry that you are leaving BT we will contact you in a few days.

I didn't say I wanted to leave .... just wanted the MAC code so I could if I wanted to!!
Mac codes are generated when you request them and they expire after about 30 days, so best off asking when you acturally need it.

Speed test is not that accurate but here are my results.

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Old Jan 18, 2009 | 02:06 PM
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Pete that IS poor. How far away from your exchange are you? You must REALLY be out in the sticks somewhere to get such a low speed.
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Old Jan 18, 2009 | 02:08 PM
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3898 down and 392 up at the mo with a load of activity downloading already lol.

Yes, its gonna depend on whats going on with your PC at the time, how good your router is, where you are in relation to the exchange etc. Lots of variables.

Edit.. PC doing less now lol

Last edited by Snazy; Jan 18, 2009 at 02:10 PM.
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Old Jan 18, 2009 | 02:10 PM
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Originally Posted by SunnySideUp
Is that crap?
Yes - do you know how far you are from the exchange?

The easiest way of sorting out any problems downstream of the BT wiring is a NTE2000 faceplate on your master socket. You don't need microfilters then and your extension wiring won't affect the ADSL. The only problem is that you need your ADSL router sited by the master socket.
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Old Jan 18, 2009 | 02:11 PM
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assuming you have no throttling issues with your sp, your speed depends on how far from the exchange you are, the quality of the external wiring, the quality of your internal wiring, the way your extensions are connected and time of day your are connected ( i.e. how many others are online at the same time)

i am about 1000m from exch, my extensions are filtered with SSFP (frontplate filter) and right now i am
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Old Jan 18, 2009 | 02:14 PM
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btw, assuming your sp is not throttling your speed, you will get no difference in speed by changing sp, as the wiring will be the same.
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Old Jan 18, 2009 | 02:15 PM
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PS, on the speedtest site, some of the servers are actually considerably slower than others, so run the test a few times.
London one is coming up VERY slow.
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Old Jan 18, 2009 | 02:36 PM
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Originally Posted by gallois
btw, assuming your sp is not throttling your speed, you will get no difference in speed by changing sp, as the wiring will be the same.
Not true !

UKonline maxed out on my old connection at 8 .. Bethere gave me 14 !

This is after UKonline promised me there was no way to get faster !



Speed test sites suck
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Old Jan 18, 2009 | 02:36 PM
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Down 2032kbs
Up 377kbs

We are quite away from the 'box' I think we max out sometimes at 2500kbs if we are lucky.

No cable otherwise I would be on them without a second thought as was when we were living in Brum.

Sometimes you have to live with what you can get.
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Old Jan 18, 2009 | 03:28 PM
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Normally when i test i can get over 22000
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Old Jan 18, 2009 | 03:58 PM
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Try your router/modem in the master phone socket if you haven't already done so (take the face plate off).

Then see if your speed is increased.

If it does improve then there is probably internal wiring degrading the signal, or even a duff micro filter (try a new filter in the master phone socket to rule out any other filters around the house).

If the connections still crap with a new filter and router in master phone socket then it's probably down to how far you are away from the exchange.

Assuming you have a router does it have any diagnostics on it, showing the downstream noise margins? If readings are low (most ISP's say this should be a minimum of 7db) then this could indicate a crap line.

You could also try a BT iplate, we have supplied some of these recently to customers who have been on "long" lines or generally slow/unstable connections and the new iplate has improved things.
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Old Jan 18, 2009 | 04:02 PM
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use sam knows, and then post the data..

distance from the exchange etc


Mart
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Old Jan 18, 2009 | 04:25 PM
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Is it slow at all times? Just recently my connection speed has been really low in the evenings - sometimes as low as 500kbps. However, during the daytime it's been above 6mbps.

Presume that it's just a case of too many subscribers for the capacity of the exchange...?
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Old Jan 18, 2009 | 04:25 PM
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Originally Posted by pimmo2000
Not true !

UKonline maxed out on my old connection at 8 .. Bethere gave me 14 !

This is after UKonline promised me there was no way to get faster !



Speed test sites suck
sorry, i should have been more specific. changing between 8meg service providers will give you no advantage. assuming no throttling.
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Old Jan 18, 2009 | 04:41 PM
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Originally Posted by gallois
sorry, i should have been more specific. changing between 8meg service providers will give you no advantage. assuming no throttling.

I know loads of people who have moved on sub 8 meg ADSL and got increased performance

Example - had .5meg, changed from Sky to a "decent" ISP and got 3 meg
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Old Jan 18, 2009 | 04:42 PM
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then it was sky throttling back your speed.
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Old Jan 18, 2009 | 04:46 PM
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I asked the BT bloke whether the distance from the exchange would be an issue ...... he said that I live within an acceptable radius of it.

I said, "Where is it?" .... just out of interest ....... "That's confidential information" he said.

Am I being fed a barrow load of horse sh*t?

Last edited by SunnySideUp; Jan 18, 2009 at 04:49 PM.
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Old Jan 18, 2009 | 04:50 PM
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it's not condidential as to how far away you live, but he won't tell you where it is though.
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Old Jan 18, 2009 | 04:57 PM
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Sam Knows says:-

"BT have set a target date of Q2 2009 for the switch to 21CN for your exchange"

Will this help?

Also it says:- "Market 3 - Four or more 'principal' operators provide broadband services at this exchange. Service in this area has been deregulated!"

Last edited by SunnySideUp; Jan 18, 2009 at 04:58 PM.
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Old Jan 18, 2009 | 05:01 PM
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2339/377
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Old Jan 18, 2009 | 05:06 PM
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21cn will not affect speeds, it is just a modernised software driven exchange equipment.
the 4 or more principal operators means that there are operators like aol or sky with their own exchange equipment at the exchange, if they offer 8mb , then expect no difference inspeed (ignoring throttling).
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Old Jan 18, 2009 | 05:14 PM
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I quite understand some on here wishing to throttle me sometimes ....

But, do you reckon BT is throttling me?
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Old Jan 18, 2009 | 05:17 PM
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doesn't mean much to me , but is this cr@p ?

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Old Jan 18, 2009 | 05:20 PM
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This is using my Mobile as a Modem

and again using a different server


Last edited by Adrian F; Jan 18, 2009 at 05:27 PM.
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