ScoobyDoo555

Just a quickie really.

Is there an uninstaller for the whole of ARD2.2?


mine's become corrupted and whilst it will reinstall, it won't run.

Are there any uninstaller scripts out there?

Dan

Markus

Have a read of this

ScoobyDoo555

Thanks for that Markus - I'd found that one before.
However, the here's what actually happens -

Double-click on app
starts to load up
Get the Mac "wheel of fortune"
Then have a look at this picture -



Then the app bounces in the dock
click in the bouncing icon, the first page of ARD loads up
Then it quits.

Something's not right, me thinks!!

Dan

Markus

Fire up console, view System.log and Console.log, click the "clear" button, then launch ARD Admin and look and see what, if anything, is written to the console and system logs. Clearing them before launching just makes it easier to see if stuff is being written.

ScoobyDoo555

Hmm. cleared the log, ran ARD, and nothing came up!!



Suggestions?

Dan

Markus

Looking at the picture, I can only see console.log being visible there, did you also open up system.log too? It's not unusual for nothing to be recorded to the console.log, but system log should have something written to it. Click the "logs" button in the toolbar and open up the various options it shows, see if there is an ARD log in there.

Not sure if this has anything of interest on it.

DrEvil

Sounds like it's well 'ard to uninstall... I thank you

Sorry couldnt resist - hope you get it sorted soon.

ScoobyDoo555

Found an ARD Log - I've uploaded it for your viewing....

http://www.asrs42.dsl.pipex.com/Remo...ktop.crash.log

Hopefully this will work

Dan

Markus

I get a 404 when I try and view that link. It's a crash log, so something in there is crashing. What OS X version is the machine running? I recall some thing about ARD 2.2 having problems on machines whose ARD client software is version 3. It may be that you need to use ARD 3 instead of 2.2

ScoobyDoo555

Hi Markus,

It's 10.4.11

hmmm. I can send it you via MSN if you want to look at it.
I did try to install ARD3, but that resulted in the same outcome!

I've terminalled the removal process, so it might be worth my trying to reinstall ARD 3.2 - can't hurt!

Dan

ScoobyDoo555

Re-installed 3.2, and all is sorted!!

Dan

Markus

Excellent news