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Old Jun 22, 2007 | 04:20 PM
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Default Virgin Media Question

Anyone got a Motorola Surfboard SB4100 who also knows whether you can get 20mb out of it.

Probably one for Pimmo sites says upgrade, but it also asks for money.
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Old Jun 22, 2007 | 04:32 PM
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It's actually a free upgrade. It only costs £25 if you want them to send an engineer out to "install" it for you...
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Old Jun 23, 2007 | 01:03 AM
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Originally Posted by auto scooby
Anyone got a Motorola Surfboard SB4100 who also knows whether you can get 20mb out of it.

Probably one for Pimmo sites says upgrade, but it also asks for money.

The above is right, its £25 for a tech to come out and do it !


www.virginmedia.com/evenfaster
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Old Jun 23, 2007 | 10:30 AM
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Any idea how long the upgrades usually take to arrive Pimmo? Ordered mine last week via the website, but not received anything yet...
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Old Jun 23, 2007 | 10:38 AM
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I personally think that 20MB is a huge ripoff, you can only use it for 20mins (3GB) at peak times (4-12pm) then your speed is cut to 5MB

I downgraded mine to the 4meg and cancelled my TV sub because of this.
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Old Jun 23, 2007 | 10:41 AM
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Bully for you. I only tend to use mine during the day or overnight so it doesn't bother me . And besides, there's no alternative around here...
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Old Jun 23, 2007 | 11:06 AM
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I tried the 10MB service last year some time and could only get 4-5MB at any time. When I called to downgrade back to 4MB I was told that my SB4100 wouldnt support the higher speeds.
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Old Jun 26, 2007 | 06:31 PM
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Using peer to peer connections I have gotten 10mb out of the sb4100 for quite a sustained period, and thats with 100kbps going the other way as well. Not sure whether my account has been upgraded to 20mb yet though. I will try tomorrow afternoon before any shaping starts to kick-in and see what i can get from multiple torrent downloads with large seed / peer ratio's
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Old Jun 26, 2007 | 06:42 PM
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I shouldn't hold your breath.

I've been upgraded to 20mb, got a new cable modem, and I'm still only getting around 4mb
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