Hi just had my account on ebay suspended and been told my son cant use his account as he lives in the same house. Does anyone know how ebay knows this information, thanks.

 

I would imagine they figured it out because you will both have the same IP address.

 

so where does the IP address come from?

 

I would have said they would know because both accounts are registered at the same address. Correct?

 

The IP address is assigned by your Internet Provider, and will be unique to your house, no matter which PC you use to conect to the net, you will always be using the same IP address, or a sub of it. IIRC

 

will this automatically flag up, or does someone need to do some digging to find out that info

 

Suspended Account

You are prohibited from registering new accounts with eBay, or bidding or selling on eBay using your other existing accounts. eBay reserves the right to suspend existing accounts as well as new accounts opened by anyone in the same household of a suspended user or by any other associates of a suspended user.

 

Have you used either account to bid or buy on the other? Thats what normally causes the red flagging !!

Its cheating

If not I should imagine its the address they flag rather than the IP as the IP (probably) is dynamic and they dont stop people logging in from the same computer for example a library computer sees many ebay accounts per day!!

 

Shill bidding.
I spotted someone doing it on an item I won last year.
Ebay froze both accounts then deleted the account that shill bids came from.
Ebay didn't remove the shill bids though, so I paid more than I should have done. As it was less than £10 it wasn't the end of the earth though.

 

So if i change my Internet Provider i will have a new ip address then?

 

Yes. But seems to much hassle for that. Search the net for an IP Mask instead. It will allow you to log on without them seeing your real IP address.
Are both accounts registered at the same address?

 

Yes both the same address

 

Then thats probably why. I don't think they are bothered about IP address's so much. But if both accounts are registerd to the same house, there is your answer.

 

Is there a way round it? Would putting a different address number when registering work? Or would that muck the pay pal bit up? Is there a way to open a new account at the same address ?

 

Having two accounts at the same address shouldn't be an issue. They'll have flagged you for something else. I'd see if your son has been using your account to bump up bids....

5t.

 

HAVE YOU USE ONE ACCOUNT TO BID ON ANOTHER ?

Sorry to shout but it seems you didnt hear me the first time

 

Didn't read my post either.

His account has been suspended by eBay. eBay reserve the right to suspend anyone in the same household.

My advice, if you're in the wrong take it like a man and don't expect any help here. If not, contact eBay to get the problem resolved. Simple.

 

Come on DJ Dunk we're not wanted here

 

Clearly

 

It was well glossed over which is why i thought i'd mention it again... right to remain silent etc etc...

5t.