RoShamBo

iTrader: (1)

I have just been given one of these & the IT guy has decided to go on holiday for 2 weeks !
I have a work email address and I want the Blackberry to "mirror" this - ie I dont want a different email address for the Blackberry. So want the Blackberry to pick up emails that people send to my work address.

Any ideas where to start ?

R.

Ian Cook

DO you have access to the Blackberry server ? and can log in to it with a blackberry admin account !

Do you know which version of the blackberry server it is ?

If you can say yes to both i can help !

RoShamBo

iTrader: (1)

Hi Ian

Thanks for the offer. I have (I think) managed to get it working, when I send an email from the BlackBerry it sends no problem but when I send an email to it (ie I send an email to my work address) it arrives on the Blackberry but takes ages & ages to get there. Several hours often.
Not sure if this is normal or if there is anything I can "tweak" to make it faster?

R.

Ian Cook

Something is very wrong there, on my work blackberry the mail often arrives on the blackberry before the outlook client gets it!

Does anybody else in your company use one ? are they having the same issues ? How did you get it set up ? Drop me a pm if you like !

InvisibleMan

yep same here.

ive sorted out the permissions problems that everyone had when a MS update screwed it all up. However i cant use it. Each time i add permissions to the bes admin account, im able to send but after awhile the permissions get deleted again so i cant send

Ian Cook

Yep that was a pain in the proverbial !

Is the Besadmin account a local admin, and a domain user ? (doesnt need domain admin rights, but sometimes it helps)

Make sure its not in a group that gets its permissions reset by group policy !

InvisibleMan

hmmm ive been trying to work out whats different, ive got the usual extra admin groups etc, its got to be one of those that resetting it.

How did you deal with it?
The bes admin has its send as permissions, everyone that has a BB has the bes admin account in the security with send as permissions. It works fine with everyone else but because im an admin something is taking over. What group would be likely to do that??

other pdas also got hit by it...but none of the MS endorsed ones....

Ian Cook

it will usually be a normal user account thats causing the rights to be wiped, as Group Policy cuts in.

If you are using Active directory, are you in the admins OU ?

InvisibleMan

not entirely sure, im in with the list of users. The besadmin account is in another ou within the user group.

so a normal user account as in mine? the difference being im part of domain admin, exchange admin etc

Ian Cook

are you in the same ou as other admins ? Normally you have a admins OU that doesnt apply GP to that group, this then stops your user rights being changed by GP

InvisibleMan

im no real expert in this so youll have to bare with me ta

When looking at AD U&C's there are folders as its split in Countries then under that, a folder for users. All users inc me & other admins are in this list, so we arent in a seperate folder.
There is another folder within users for system accounts, this is were besadmin is located

Ian Cook

LOL no worries,

hmmmm dont know what to suggest if all the admins are in the same OU folder ! Check the other admins user groups and see if you have the same groups, also do any of the admins have blackberries ?

InvisibleMan

there is one but to a lesser extent. This is the account im comparing it with to see why his works and mine doesnt

the gimmick of the new 8700g is starting to wear thin compared to my post last month, i knew it wouldnt last so the missus doesnt have to worry now...

Ian Cook

roflmao